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“Beautiful place”
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4 reviews
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Overview
Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Pacific Harbour, Coral Coast, Viti Levu

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Ray N Pri...
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful place”
Reviewed 28 January 2018 for a stay in November 2017
2
people found this review helpful

I stayed hea and its nice clean and nice pool and the area is secure with luxirous bed gardens are nice and pretty restaurants and shops were all walking distance as per details

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Feb 2018
Thank you!
It was great having you as our guest.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
142stella...
Brisbane, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A place to sleep - needs maintaining”
Reviewed 27 January 2018 for a stay in December 2017
3
people found this review helpful

First impression on the house was that it was perfect for our stay, The owner what very quick in responding to any enquiries I had. However after a couple of day's you can start to notice somethings that aren't quite right... I did bring a few things to the owners attention... The water would not run warm, it would only be boiling hot or cold. The pillows were like sleeping on bricks! The kitchen was unclean in the draws, I found a cockroach in the chopping block, I felt like I need to wash all of the cutlery and crockery before using it. There was no connection to the free to air tv, Not all of the lights had light bulbs. No dishwasher. There was a black out and the torch that was in the cupboard had no batteries. The washing machine is a twin tub machine and no instructions were left on how to use it. Upon our departure we were looking behind/under beds etc and found a used condom... Another thing I thought was quite strange was that they had family photos in the house.
If they were to to make a few changes and maintain the upkeep of the home, I think that this would be a great place to stay. Another recommendation would be to have an information document for guests that stay to let them know how to use things and where the nearest restaurants are and what the number is for the taxi stand etc.
I was in touch with the owner and the property manager and they were both very nice and very apologetic when i brought the above to their attention.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Jan 2018
Bula Stella thank you again for bringing it up to our attention. We all want to enjoy the luxury of a home away from hustle and bustle and especially when we say we are on Fiji time so some things are quite difficult like we had purchased a brand new dishwasher which had issues and went for repair and it’s like I said we are on Fiji time things go slow as all,parts are not available and as for the pillows we had just purchased them so you were the first family to use it .For shower it has a mixer so you have to adjust to see what temperature you prefer. And again as for cable tv if you go back to our details before booking we do not provide it. As for the washing machine, we appreciate your input we have changed it. And as for the cutlery we have spoken to our maid and we will ensure they all clean. And as for the condom someone had to go to a lot of trouble to lift up the base and place it. I apologize again for the pictures we will remove them and mostly the pictures are of my kids I thought no one in their right mind will mind pictures of kids. We will put a guide for pacific harbor so it’s easier for the guest so if you have any other concerns please feel free to share with us we appreciate it so we can be better in our service to you all
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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