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GrandTour00562299199

VERY GOOD STAY

4.0 of 5 bubblesReviewed 31 Jul 2024
Everything was very good. The GRE Team (especially Nabanita) we're very polite and helpful and service was very prompt.
Only 2 issues- housekeeping could have been better and there was no wifi in the villa.
We ate at Bhoomi and the thali was exceptionally good. If you're going please try the thali once.
Date of stay: July 2024
Trip type: Travelled with family
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajib Roy Choudhury, Other at Vedic Village Spa Resort, responded to this review
Responded 1 Aug 2024
Dear Guest,
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you. Many thanks for writing and sharing your honest feedbacks. The champions you have identified at the resort have been commended for their performance....making your stay a comfortable & pleasant.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones, and on such travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future, at Vedic Village Spa Resort in the City of Joy.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 30 July 2024

Very beautiful and well managed property. Professional spa services with great infrastructure and friendly staff. Food was lovely and stay was smooth. Will highly recommend. Would recommend the ayurvedic massage and spa. It was an amazing treatment and one can expect the highest standards and practices of ayurveda here.

Date of stay: July 2024
Trip type: Travelled with friends
Thank Navigator65187239729
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajib Roy Choudhury, Other at Vedic Village Spa Resort, responded to this reviewResponded 1 August 2024

Dear Guest,
Nomoshkar !
Vedic Village Spa Resort Family takes this opportunity to thank you for taking out time to share your experience on this platform & happy to know that your expectations were met during your recent stay with us. It is our constant endeavour to deliver the personalized best in Hospitality standards & services and we firmly stand committed to our goal....creating a true "Home away from home".
We are glad that you loved your stay at Vedic Village Spa Resort, and your special mention about our activity , ,makes us happier. We shall definitely live up to your expectations at all times.
We look forward to welcome you back soon, at the resort, Rooms or Restaurants....my team shall ensure Vedic Village Spa Resort benchmarks, those you would love to recall & share with your friends and family. Assuring you of our best services.

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Reviewed 30 July 2024 via mobile

I’ll review my experience day wise as it was a roller coaster 🙃:

Day 1: pleasant welcome at the lobby. Checkin was hassle free. Was taken straight to our villa by the staff who were warm. As we were two families staying we took the upper room with lake view.. rooms were okayish with bathrooms needing major renovations..Now comes the crazy part. My wife felt someone peeking to the bathroom from outside.. you heard it right.. she saw the person twice just to be sure.. I immediately called the management.. They were swift to answer our grievances.. they shifted us to another room in the main block.. On enquiry I found out that they don’t have CC tv installed and there was no way to verify my claims. Now the whole vibe of staying in a resort was lost.. but somehow we made up our mind for the sake of the kids.Then we went for boating activity.. The pool where the activity was organised was small to say the least.. ACTIVITIES ARE OVERHYPED AND OVERPRICED.. avoid

Day 2: Breakfast was amazing.. they have a whole array of veg and no veg options.. restaurant staff behaviour was top notch and professional.. Now we went to kids play section.. my child was playing with a footmat Making a cave.. you know how kids are right? A short statured staff was unhappy about it and talked to my daughter in a rude way while I was there.. he could have told me to clear the area before leaving and I would have happily done that.. Then comes the rules for the pool area.. THEY WILL MAKE U BUY SWIMSUITS IF YOU ASK THEM OTHERWISE WE SAW PEOPLE SWIMMING IN UNDIES.. I paid a hefty sum of around 2k for the swim suits.. but at the same time saw other families swimming in whatever clothes they are comfortable with.. totally felt scammed. High rope is a good way to spend time and the staff there are well trained.. Coming back to the room the AC was not working properly..

Checkout was hassle free. GRE Soma ji was keen to hear our grievances in our stay.. such a kind lady.

Plus points: Breakfast,ambience of the lobby and front area.

Negative points: rooms need renovations, security is a risk as there are not enough CC TV installed. Vibe is missing. Will definitely not recommend this place to my friends visiting Kolkata

Date of stay: July 2024
Trip type: Travelled with family
1  Thank Zillur R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajib Roy Choudhury, Other at Vedic Village Spa Resort, responded to this reviewResponded 1 August 2024

Dear Guest,

We warmly acknowledge your valuable feedback and appreciate your preference for Vedic Village Spa Resort. Your candid comments have been duly noted and we are taking prompt measures to address the concerns raised. The resort work force has been subjected to rigorous training in order to enhance best in class service standards. We remain committed to uphold personalized hospitality norms.

My team joins me in earnestly apologizing for any inconvenience that may have been caused during your stay and assure you that need be, we are dedicated to course correct ourselves and ensure exceptional experiences for our patrons. Our age old philosophy, "Atithi Devo Bhava," guides us to treat our guests with reverence and warmth, creating a truly welcoming atmosphere.

We look forward to welcoming you back to Vedic Village Spa Resort where my team will travel above and beyond to craft an exemplary experience, surpassing your expectations. Your satisfaction is our paramount concern and we strive to create cherished memories for you.

Thank you for your patronage and we eagerly await your return.

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Reviewed 29 July 2024

I had an incredible experience at Vedic Village! The stay was truly exceptional, and I always prefer to choose this wonderful place whenever possible. The warm hospitality, serene atmosphere, and top-notch amenities made my visit truly unforgettable. The staff went above and beyond to ensure a comfortable and relaxing stay. I highly recommend Vedic Village to anyone looking for a peaceful and rejuvenating getaway. I'll definitely be back!

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Seaside15354554925
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajib Roy Choudhury, Other at Vedic Village Spa Resort, responded to this reviewResponded 29 July 2024

Dear Guest,
Nomoshkar !
Thanks for taking out time to put in your honest comments. We thank you for your patronage of Vedic Village Spa Resort.
We have taken a note of your appreciation and feedback about the food quality, presentation, the ambiance and the team and we are glad that we were able to satisfy your needs. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion thus striving to ensure a paramount satisfaction for its patrons, and we are sure that during your next visit, once again be able to give you memories to share & cherish.
Vedic Village Spa Resort family truly believes in "Atithi Devo Bhabha" and imparting best of services, hospitality standards & benchmarks, thereby creating a Home away Home for all our valued guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2024

Fantastic venue for short vacation with family specially the Lake view Villa, got excellent hospitality with a smile from all the staff.
Food was very delicious and tasty, pool was very well organised for kids and adult enjoyed everything to the fullest.

Date of stay: July 2024
Trip type: Travelled with family
Thank Fzmilan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajib Roy Choudhury, Other at Vedic Village Spa Resort, responded to this reviewResponded 29 July 2024

Dear Guest,
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you. Many thanks for writing and sharing your honest feedbacks. The champions you have identified at the resort have been commended for their performance....making your stay a comfortable & pleasant.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones, and on such travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future, at Vedic Village Spa Resort in the City of Joy.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2024

Resort Is very Beautiful..

1.Resort is vell maintained
2.Pool dont have enought Accesories like.Swim tube,balls,play activities
3.Food is very good but expensive
4.Rooms are great
5.They should serve free evening snacks like mayfair and other 5 star resorts are providing
6.While boking its mentioned free Fruit basket But its unavailble in Room.
7.Very eco friendly surroundings

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Compass20999239815
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajib Roy Choudhury, Other at Vedic Village Spa Resort, responded to this reviewResponded 29 July 2024

Dear Guest,
Nomoshkar !
Thanks for taking out time to put in your honest comments. We thank you for your patronage of Vedic Village Spa Resort.
We have taken a note of your appreciation and feedback about the food quality, presentation, the ambiance and the team and we are glad that we were able to satisfy your needs. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion thus striving to ensure a paramount satisfaction for its patrons, and we are sure that during your next visit, once again be able to give you memories to share & cherish.
Vedic Village Spa Resort family truly believes in "Atithi Devo Bhabha" and imparting best of services, hospitality standards & benchmarks, thereby creating a Home away Home for all our valued guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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