Reception was good and well coparative staff special thanks to Mr. Ghosh from guest relation team who made my stay more attractive and comfortable...
Room was clean and well maintained,also bathroom maintenance was nice...
Food was tasty and good well variety was there.
Dear Valued TripAdvisor Member,
Greetings from Novotel Kolkata Hotel & Residences!
Thank you for taking the time to share such a wonderful review of your recent stay at Novotel Kolkata Hotel & Residences on this platform. We are delighted to hear that you had a "Wow" experience with us!
I am thrilled that our reception team made a great impression, and that our heartist- Avirup Ghosh from our Guest Relations team was able to make your stay more attractive and comfortable. I will be sure to pass on your kind words to him and the rest of our team.
It's fantastic to know that you found your room clean and well-maintained and that you were pleased with the bathroom's upkeep. Our housekeeping team works diligently to ensure that all our guests enjoy a pristine and comfortable environment.
We are also glad to hear that you enjoyed the variety and taste of our food offerings. Our culinary team strives to provide a diverse and delicious selection to cater to all tastes, and your positive feedback is very encouraging.
We look forward to welcoming you back to Novotel Kolkata Hotel & Residences for another memorable stay.
Best regards,
Arjun Kaggallu
General Manager
My prolonged stay at Novotel Kolkata Hotel and Residences has been nothing short of splendid, thanks to its remarkable service quality and prime location. Situated conveniently close to major offices and Kolkata Airport, the hotel offers an effortless commute for business travellers like myself.
From the moment I arrived, the staff at Novotel Kolkata have been the epitome of professionalism and courtesy. At The Square restaurant, Rajdeep and his team have consistently delivered attentive and delightful service, making every meal an enjoyable experience. The concierge service, led by Dipu, along with his colleagues Amritesh, Bhaskar, Aniket, Shantanu, Regina, Saloni, Bandhupriya, Shreya, Manoshi, and Mainak, has ensured all interactions are smooth and pleasant, reflecting their dedication and efficiency.
I must also extend my commendations to Punam, Jayanta, Abhishek, and Mainak, whose exceptional service has notably enhanced the quality of my stay. Their attention to detail and guest-oriented approach are truly commendable.
The Ministry of Kebabs within the hotel premises deserves a special mention for its authentic and delicious kebabs. The service there, led by Saheb, Prerona, Meghla, and Catherine, is impeccable, adding to the gastronomic delight.
Novotel Kolkata’s commitment to inclusivity and diversity in its hiring practices is highly praiseworthy. The employment of deaf individuals, who are among the kindest and most dedicated members of the staff, is a testament to the hotel’s progressive values.
The hotel’s facilities, including a well-equipped gym, pristine swimming pools, and other amenities, are exceptional. These facilities ensure a balanced lifestyle of work and wellness, which is much appreciated during extended stays.
Additionally, the Megahvi spa experience at Novotel Kolkata was nothing short of extraordinary. The spa, with its serene ambiance and skilled therapists, provided the perfect retreat after long days. The treatments were rejuvenating and added an extra layer of luxury to my stay.
Thank you, Novotel Kolkata, for ensuring a delightful and memorable stay. I look forward to returning and experiencing your exceptional hospitality again.
Dear Valued Guest,
Greetings from Novotel Kolkata Hotel & Residences!
Thank you for your splendid review of Novotel Kolkata Hotel and Residences. We are thrilled to hear that your prolonged stay with us was nothing short of exceptional. We are delighted that our prime location near major offices and Kolkata Airport made your commute effortless and convenient. Your kind words about our staff's professionalism and courtesy, especially Rajdeep and his team at The Square restaurant, mean a lot to us. Ensuring our guests have an enjoyable dining experience is a top priority.
Your commendations for our concierge team member Dipu, along with Amritesh, Bhaskar, Aniket, Shantanu, Regina, Saloni, Bandhupriya, Shreya, Manoshi, and Mainak, reflect their dedication and efficiency. I am also pleased to hear that Punam, Jayanta, Abhishek, and Mainak enhanced the quality of your stay with their exceptional service. We are thrilled that you enjoyed the authentic and delicious kebabs at The Ministry of Kebabs, and that Saheb, Prerona, Meghla, and Catherine provided impeccable service. Your recognition of our commitment to inclusivity and diversity is heart-warming, and we are proud to have such dedicated and kind staff members. It’s wonderful to hear that our facilities, including the gym, swimming pools, and the Meghahvi spa, contributed to a balanced and rejuvenating stay. We strive to provide our guests with an environment that promotes both work and wellness, and your feedback is a testament to our efforts.
Thank you once again for your detailed and heartfelt review. We look forward to welcoming you back and providing you with another delightful and memorable stay.
Warm Regards
Arjun Kaggallu
General Manager
It was an amazing stay with Novotel kolkata... I'm regularly visit in Kolkata and always stay with novotel Kolkata......Specially I want thanks to Avirup Ghosh from front office who help me always....
Otherwise room was clean and well maintained...
Dear Valued Guest,
Greetings from Novotel Kolkata Hotel & Residences!
Thank you so much for your wonderful review and for choosing Novotel Kolkata Hotel & Residences as your preferred hotel in Kolkata. We are thrilled to hear that you had an amazing stay with us and that you consistently enjoy your time here. I am particularly pleased to read your kind words about Avirup Ghosh from our front office team. We are proud to have such dedicated team members who go above and beyond to make our guests' stays memorable. Your compliments will certainly be shared with Avirup and the entire team. It's great to know that you found our rooms clean and well-maintained. Maintaining high standards of cleanliness and comfort is a top priority for us, and your feedback reaffirms our commitment to excellence.
Thank you once again for your loyalty and for taking the time to share your experience. We look forward to welcoming you back on your next visit to Kolkata.
Warm Regards
Arjun Kaggallu
General Manager
Reception was good and well behaved from Avirup Ghosh and Priyanka . They were very helpful and provide great customer service. I really felt very comfortable throughtout the stay. Food was tasty and well variety was there. Room was clean ac was perfectly worrked.
Dear Valued Guest,
Greetings from Novotel Kolkata Hotel & Residences!
Thank you for taking the time to share your experience at Novotel Kolkata Hotel & Residences. We are thrilled to hear that you had an excellent stay with us. I am pleased to hear that Avirup Ghosh and Priyanka provided you with exceptional service at the reception. Our team is committed to ensuring that our guests feel welcomed and well taken care of throughout their stay. It's wonderful to know that you enjoyed the variety and quality of our food offerings, and that you found your room clean and comfortable with a perfectly functioning AC. Your comfort and satisfaction are our top priorities.
We look forward to welcoming you back to Novotel Kolkata Hotel & Residences soon.
Warm Regards
Arjun Kaggallu
General Manager
It was a great stay in Noveotel. Excellent service and all the staffs are very proactive and helpful . They are very good with their work. Especially AVIRUP he was so helpful. Appreciated 👏👏…………………..,,:;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;,;
Dear Valued Guest,
Greetings from Novotel Kolkata Hotel & Residences!
Thank you for your glowing review and for choosing to stay at Novotel Kolkata Hotel & Residences. We are delighted to hear that you had an excellent stay and found our service to be proactive and helpful. Your kind words about our staff, especially Avirup, are greatly appreciated. We will ensure he is recognized for his outstanding efforts.
We look forward to welcoming you back for another wonderful stay.
Warm Regards,
Arjun Kaggallu
General Manager
