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Deepak930
Mumbai, India

Boutique hotel very close to the airport

4.0 of 5 bubblesReviewed 7 Apr 2024via mobile
Fantastic hotel...very good service...have traveled to Kolkata many times for work ..but stayed here for the first time ...and I totally enjoyed the experience...Mr Judhajit Banerjee was in touch before I arrived to Kolkata ,sharing the directions,he ensured a smooth check in as well as a welcome gesture...the room was spacious and the breakfast spread was good with staff who served with a smile...the decor at the breakfast place (tamara) was beautiful ..for dinner at the same restaurant the vibe is wonderful with candle lights and unusual creative kind of glassware and cutlery...the food was delicious...all in all totally recommended
Date of stay: April 2024
Trip type: Travelled on business
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Reviewed 18 February 2024

I am writing to share my recent experience at the Pipal Tree Hotel during the first week of February 2024, which unfortunately was quite distressing.

Despite my office making reservations two months in advance and paying the full amount, I was unexpectedly asked to check out a day after my arrival. The reason provided by the Front Office Manager, Mr. Avishek Das, was urgent maintenance work necessitating the relocation of all guests to nearby hotels.

However, as the evening progressed, it became apparent that the hotel had overbooked and was prioritizing a large group attending an alumni meet over individual female guests like myself. When confronted, Mr. Das admitted to deceiving me and revealed the true reason behind the request to vacate my room.

I was deeply troubled by Mr. Das's rude and threatening demeanour, and his phone calls forcing me to vacate my room. It was only with the assistance of friends in the city that I was able to resolve the situation. Nevertheless, this experience was unprecedented and unsettling, particularly as a solo female traveller.

I feel compelled to caution others against staying at Pipal Tree Hotel and urge you to share this information within your network to prevent others from encountering similar issues.

Date of stay: February 2024
Trip type: Travelled on business
Thank Flyer11878474273
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2024

I am a lady and was on a solo stay at this hotel . I was visiting Kolkata on a work trip from the US . My booking was done many months advance and a money receipt for my stay was issued to me as well.
In the middle of my conference I get calls from the hotel asking me to take my stuff and move out since they had overbooked their capacity. They kept harassing me all day over the phone and text messages to move out in the middle of my stay.
The staff was extremely rude, unethical and insensitive . This is not what one expects when they plan an international trip and pay full price for their stay at a hotel well in advance.
Very unprofessional behaviour ! Harassing a lady travelling solo is unacceptable .
In addition the cleanliness and hygiene of the rooms is substandard. Used sheets, dirty washrooms and rooms far from being well maintained.
I regret having to pay this much and getting such bad service in return.

I would advise you to refrain from staying at this hotel if you can !

Date of stay: February 2024
Trip type: Travelled solo
Thank 425kjs44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2023

Very beautiful property. Nice location. Very cooperative team.. Avirup and suddha helped me out of their domain and enhance our expectation of customer services.. have multiple restaurants which offers multicuisine delights. Luchchi aaloo dum offers authentic bengali taste. Keep it up Novotel kolkata😊

Date of stay: October 2023
Trip type: Travelled on business
Thank rajneesh r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2023

A good stay at here. Rooms are properly cleaned and amenities are sufficient for one person. it was a business travel. As a single lady traveler this hotel is very much secure. Reception lady was polite and professional. Foods are quite good but price a bit high. Near shopping mall and other area is also nearby. Car available for airport pick up and drop on chargeable basis. although it was a good stay. recommended to all.

Room tip: Please call the reception if you have any requirement before hand.
Date of stay: June 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Go34518068775
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2023

Pleasant stay....
It was only for the night.. the check-in was smooth, rooms are cleaned. food is good here. property , ambience, décor nicely done.. reception person were very professional and helpful. a good view room provided as I have requested. Food was good.
highly recommended to all..

Room tip: Please do inform to the hotel if you have any special request in before hand, they can arrange nicley.
Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
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