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joyful Journey
Navi Mumbai, India

Pleasant

5.0 of 5 bubblesReviewed 31 Oct 2024via mobile
Fabulous Service , Very clean and Neat .

Mr. Stafford working at the restaurant does a Good job .

Big Property , with a Decent pool and Gym .

Had a Wonderful and a Pleasant stay .

5 OUT OF 5 Stars .

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Date of stay: October 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this review
Responded 6 Nov 2024
Dear Guest,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,231)
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Traveller rating
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11 - 16 of 3,232 reviews
Reviewed 28 October 2024

Great location easy access to North and South Kolakta as well as new town. Comfortable stay and very helpful staff.
Suchismita at the front desk was very helpful.

Overall a great stay of 4 days , very enjoyable. I would strongly recommend to anyone come to the city to try this hotel.

Date of stay: October 2024
Trip type: Travelled with family
Thank Passport57623196323
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 28 October 2024

Dear Guest,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2024

Food need to be improved, otherwise, we won't visit again.
Staff are ever so helpful and totally professional. However, food quality has gone down and buffet is not good at sll. Breakfast is unsatisfactory. Room is good, cleanliness is as before.

Room tip: Food is not good. Have your lunch and dinner elsewhere.
Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ratnabagchi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 17 October 2024

Dear Ms. Bagchi,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2024

Lovely visit to Vivanta Calcutta this time. Visited with my sister, awesome food and Rony Sarkar was best in handling my dinner choices. Hotel staff took care of every small detailed need of mine! Thank you so much for such cared service! Would love to recommend this to my family and freinds!

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Suman A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 15 October 2024

Dear Guest,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2024 via mobile

Everything was great, from neat and clean hotel to food to courteous staff , always eager to extend support and find solutions to your request , pleasant and comfortable stay, they did make our occasion special by walking an extra mile .Thank you team Vivanta

Date of stay: October 2024
Trip type: Travelled as a couple
Thank Kirat06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 14 October 2024

Dear Guest,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2024

Overall good stay, very polite and helpful front desk. My Tata Neu tier was recognized and upgrade given. Breakfast was chaotic with almost no service. Staff were running away from tables. Food selection didn't have any Bengali cuisine that too during Durga puja.

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nehapd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 14 October 2024

Dear Ms. Neha,

Thank you very much for choosing to stay at Vivanta Kolkata EM Bypass and taking your valuable time out to share your experiences with us. It is most disheartening to receive feedback such as yours. The comfort and needs of our guests is our paramount priority and I am disappointed we did not live up to your expectations. We sincerely regret the inconvenience caused. The experience you have described is not the characteristics of service that we strive to provide to our esteemed guests. Your feedback has been shared with the team and we will ensure that this matter is addressed while necessary actions are taken to ensure such instances do not recur. We sincerely hope you will give us another opportunity to showcase our hospitality. My team and I look forward to the pleasure of welcoming you back again.

I once again thank you for your valued feedback and wish you and your family the best of health.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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