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Meander41584877145

Great hospitality and supportive staff

5.0 of 5 bubblesReviewed 28 Sept 2024
It was an amazing stay. We as an organisation stayed for 4 days to have our official retreat in Kolkata with some sessions and partners dinner. The execution was perfect and the staff support was tremendous. Everything was well planned and were prepared for any kind of last minute changes to fulfill the requests.
Date of stay: September 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this review
Responded 28 Sept 2024
Dear Guest,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,231)
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Traveller rating
2,715
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Traveller rating
2,715
361
87
26
43
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All reviews gateway hotel excellent service taj group special thanks food quality great experience banquet hall business meeting great hospitality special mention excellent stay his team take care in room dining courteous staff thank you so much room service
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Reviewed 25 September 2024

The hotel is well located and has comfortable rooms. We found staff to be good, especially housekeeping (Aditya and Ashok) and front of house (Ayoosh). There is a good gym and pool on the top floor.

The standout experience was the restaurant with its excellent chefs and their offerings, which can only be described as a culinary journey. Lots of lovely food especially the local dishes in the buffets. We literally ate nowhere else!

On the improvement side, the bathrooms are on the small side and could be improved by having a sliding door, as the current huge door just takes away space and makes it feel even smaller.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dane s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 25 September 2024

Dear Guest,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2024

Good hotel
location is good
staff was very courteous and polite
Room were specious with wifi
breakfast was wide spread and yummy
overall experience was excellent there is nothing you can complaint about this hotel
highly recommended value for money

Date of stay: September 2024
Trip type: Travelled on business
Thank vijay j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 24 September 2024

Dear Mr. Vijay,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2024 via mobile

We stayed hotel Vivanta em kolkata ambience n atmosphere was good smooth check in rabi Sankar welcome with his smiling face I liked his very warm welcoming their all guest we feel very comfortable their service they are ready to help 24/7 without delay check counter aranya devleena Mukherjee they help very quickly very trend staff n talking very politely Mr Dinesh ,Noel ,bratati, joyeeta was very helpful i appreciated thier service House keeping person Rajan srivastav,suchismita,tapeja,mousami,bibek,n kritika they gave us best service food was osim breakfast was very good n huge variety in restaurant in the morning we had breakfast restaurant staff was gave us very good service they taking care all the time i appreciate thier service specialy Hari priya ,nayanika nath,pushpam,n basu dev we enjoyed their food n service i recommended to everyone to visit Vivanta em kolkata whenever I will go kolkata i will stay vivanta em bcoz liked thier service,food n very safe n secure 5star 🌟🌟🌟🌟🌟

Date of stay: September 2024
Trip type: Travelled with family
Thank anuopm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 24 September 2024

Dear Ms. Anu,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2024

this is one the best hotel i have stayed in kolkata and every area of hospitallity weather its food, rooms, room service, Housekeeping was fabulous and such art of hospitality helps us to make us stay memorable and i will surely recomend this property to my friends and colleagues

Date of stay: September 2024
Trip type: Travelled on business
Thank Trail19963138104
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 21 September 2024

Dear Guest,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2024 via mobile

Stayed for 20 nights. Better than expected. A memorable experience. Good ambience. Very polite and helpful staff. Food in the buffet was very tasty and healthy with many options.
House keeping is good with service provided by Swapan, Rahman and other housekeeping staff.
Rooms are spacious and well planned. Good view of the city from big wide windows.

Room tip: The table in the room was more than standard 30". Uncomfortable to use as work table.
Date of stay: September 2024
Trip type: Travelled with family
Thank mayukhv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 21 September 2024

Dear Mr. Mayukh,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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