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GrandTour20275001120

Nice experience

5.0 of 5 bubblesReviewed 22 Jul 2024
Experience was fantastic during our 2 weeks stay, the only small feedback is to cover the spider cleaning hook in the room to avoid injury as I bumped accidentally to the hook.Mrsubhra Roy from housekeeping has done exceptionally well in taking care for us
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this review
Responded 24 Jul 2024
Dear Guest,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,231)
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Traveller rating
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All reviews gateway hotel excellent service taj group special thanks food quality great experience banquet hall business meeting great hospitality special mention excellent stay his team take care in room dining courteous staff thank you so much room service
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Reviewed 20 July 2024

Stayed at Vivanta Kolkata with my family for over 14 nights this summer. The staff at reception were extremely warm and helpful., especially Sayantani and Bratati. The multicuisine restaurant Myni has very nice staff and the food is outstanding. We loved their sandwiches and the breakfast had a huge and delicious variety. Rooms were kept neat and tidy and requests were entertained even at odd hours. Shoutout to Rahaman for teaching towel art to my 7 year old kid, made his day!!! The swimming pool is refreshing, though having a temperature controlled pool would be more comfortable. A spa on premises would have been very welcome. I loved the cleanliness, the warmth of the staff and the very Taj- Ness of the stay. Thanks to the whole team of Vivanta Kolkata for making our stay so memorable.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sreemoyeer2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 22 July 2024

Dear Ms. Sreemoyee,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2024

I have been a regular guest at Taj Vivanta Kolkata, and my experiences there have consistently been outstanding, thanks to the exceptional hospitality of the staff. The team consistently goes above and beyond to ensure my comfort and satisfaction. I would like to give special recognition to Mr. Rajan from the housekeeping team for his remarkable dedication and personal attention. Additionally, Mr. Sushanto’s ever-smiling demeanour and his credibility in delivering the laundry on a short notice were greatly appreciated. The hotel's esteemed reputation is perfectly matched by the genuine friendliness and professionalism of the staff, which speaks volumes about their training and commitment. A heartfelt thank you to Mr. Arnab and Ms. Tapaja, who always made me feel at home. I highly recommend Taj Vivanta for anyone looking for a memorable and comfortable stay with a personal touch.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NotReallyImportant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 24 July 2024

Dear Guest,

I would like to take this opportunity to thank you for taking your valuable time out to write a review on your experience with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments about our associates in particular, delight me and it gives me great pleasure to share it with the team.
I thank you for your patronage and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024

Great experience, had a pleasant stay at this beautiful hotel Vivanta Kolkata. Would recommend people to come and stay here. Amazing staff. Breakfast was good. Housekeeping is good. Front office team is good. Restaurant team is good. The team at the entrances are good.

Date of stay: July 2024
Trip type: Travelled on business
Thank Mahindra K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumanji Tiwari, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 20 July 2024

Dear Mr. Mahindra,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

I was at Vivanta to attend a conference and was booked here for my stay.
The location is good but far from the airport.
The checkin was smooth and my Taj loyality membership was recognised.
The room was good, so was the bed.The bathroom was a little tiny for comfort.
The food was very good at the conference and the breakfast spread.
THe checkout was smooth. They obliged me with a late check out too !

Room tip: After 9 am breakfast area is crowded
Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank govindbabu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vishal Sharma, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 10 July 2024

Dear Mr. Babu,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

One of my best experiences. Highly recommended. From food to staff behaviour, the name lived upto its standards. I was little unsure because i was booking for my parents who were travelling for the first time but everyone was helpful at the property.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nirmalk1322
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vishal Sharma, General Manager at Vivanta Kolkata EM Bypass, responded to this reviewResponded 10 July 2024

Dear Mr. Nirmal,

Thank you for your recent patronage and taking your valuable time out to write a comment and share your experience with us during your trip here in kolkata. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.
I thank you for your support and wish you and your family the best of health.
We look forward to welcoming you back to our hotel.

Warm regards,

Sumanji Tiwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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