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MBipasha
Mumbai, India

One of my best experiences in Kolkata-A quaint vintage stand alone property which has maintained the vintage richness

5.0 of 5 bubblesReviewed 3 Aug 2024
The property ,the rooms ,the staff,the rooms,food,night life-you name it and you have it,at this property-has beautifully maintained the heritage flavour with the inevitable modern twists-keep up the great job and thank you to your entire team for such great hospitality
Date of stay: August 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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GUEST SERVICE, Guest Services / Front Office at The Astor Hotel Kolkata, responded to this review
Responded 9 Aug 2024
Dear Guest,
Greetings from the Sweetest part of Bengal!
It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.
At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. Personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are really fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.

We look forward to welcome you back at The Astor, and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.
Warm Regards,
Amit Kobat
General Manager
gm@astorkolkata.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (917)
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Reviewed 4 August 2024 via mobile

Best experience so far in Kolkata. Great property with awesome hospitality. Staff is great food is awesome and ambience is excellent. Will definitely suggest and recommend to others.
The property is spoke and span and the rooms are very spacious

Date of stay: August 2024
Trip type: Travelled on business
Thank Vacation02590954883
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GUEST SERVICE, Guest Services / Front Office at The Astor Hotel Kolkata, responded to this reviewResponded 9 August 2024

Dear Guest,
Greetings from the Sweetest part of Bengal!
It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.
At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. Personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are really fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.

We look forward to welcome you back at The Astor, and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.
Warm Regards,
Amit Kobat
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2024

Great experience..... warm ambience with great hospitality, staffs are all very polite....
.... the room was beyond comfortable... beautiful views in all directions.. gives us an old heritage feeling but with modern features and lavish features

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Journey21984450820
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GUEST SERVICE, Guest Services / Front Office at The Astor Hotel Kolkata, responded to this reviewResponded 9 August 2024

Dear Guest,
Greetings from the Sweetest part of Bengal!
It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.
At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. Personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are really fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.

We look forward to welcome you back at The Astor, and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.
Warm Regards,
Amit Kobat
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2024 via mobile

Good hotel
Good property sepcial thanks to Ms Sanchita She was Helping Me A lot
For Dinner order to Breakfast Spread..
She is going good doing well.. keep it up Sanchita......
Room was clean housekeeping was good beautiful charming hotel ......

Date of stay: July 2024
Trip type: Travelled solo
Thank Chandana D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GUEST SERVICE, Guest Services / Front Office at The Astor Hotel Kolkata, responded to this reviewResponded 9 August 2024

Dear Guest,
Greetings from the Sweetest part of Bengal!
It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.
At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. Personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are really fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times. Thanks again for a special mention about Sanchita.
We look forward to welcome you back at The Astor, and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.
Warm Regards,
Amit Kobat
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

Sankrita is the best. Great service great food. Friendly staff. I was well taken care of during my stay here and I strongly recommend for people to come and stay here at hotel astor during their visit in kolkata. Good location and easy to move around

Date of stay: July 2024
Trip type: Travelled on business
Thank timothy a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GUEST SERVICE, Guest Services / Front Office at The Astor Hotel Kolkata, responded to this reviewResponded 31 July 2024

Dear Guest,
Greetings from the Sweetest part of Bengal!
It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.
At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. Personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are really fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times. Thanks again for a special mention about Sanchita.
We look forward to welcome you back at The Astor, and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.
Warm Regards,
Amit Kobat
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

So.impressed with the overall team of The Astor particularly Gopal ji from the Housekeepimg team. He is a gem of a person who has been very helpful and professional during our stay.

The entire experience at The Astor made our stay at Kolkata wonderful.

Thanks a ton!

Room tip: Everything was good!
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank avimantra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GUEST SERVICE, Guest Services / Front Office at The Astor Hotel Kolkata, responded to this reviewResponded 31 July 2024

Dear Guest,
Greetings from the Sweetest part of Bengal!
It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.
At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. Personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are really fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times. Thanks again for a special mention about Gopal.
We look forward to welcome you back at The Astor, and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.
Warm Regards,
Amit Kobat
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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