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Fardeeno A
Dhaka City, Bangladesh

Top class as always

5.0 of 5 bubblesReviewed 30 Jul 2024via mobile
Top class as always , my second stay at ITC Sonar and the service, ambience and facilities were fantastic as always. It's unique architecture and top class restaurants are always a pleasure to try and it's truly a special experience to stay here each time
Date of stay: July 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITC Hotels, Owner at ITC Sonar, Kolkata - a Luxury Collection Hotel, responded to this review
Responded 30 Jul 2024
Dear Guest,

Namaste!

Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us.

Your kind appreciation and recommendations are deeply valued and highly inspiring to the entire team. As a part of ITC Hotels, it is our motto to offer our global travellers the experience of traditional Indian hospitality with contemporary international standards and to carry forward our legacy – Warmth. Keeping this in mind, it has always been our continuous effort to set new standards offering authentic and indigenous experiences and I felt great to read in your comments that we have been able to successfully promote this legacy and create such a favourable impression on you.

We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.

Assuring you of our best services at all times and looking forward to welcoming you back soon.

Warmest regards,
Upender Singh Tomar
Hotel Manager- ITC Sonar
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,572)
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Reviewed 28 July 2024

I had an awesome experience with my friends. We went to dine at peshawri and was amazed with the interior/atmosphere and no questions asked about the food.Loved my time over there. Rajanya was very helpful and friendly. Would love to visit again 😊😊

Date of stay: July 2024
Trip type: Travelled with friends
Thank Explorer04510033245
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITC Hotels, Owner at ITC Sonar, Kolkata - a Luxury Collection Hotel, responded to this reviewResponded 30 July 2024

Dear Guest,

Namaste!

Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful dining experience during your recent visit with us at Peshawri. Your appreciation has been shared with Rajanya to whom it will be highly inspiring.

We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.

Assuring you of our best services at all times and looking forward to welcoming you back soon.

Warmest regards,
Upender Singh Tomar
Hotel Manager- ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2024 via mobile

Not sure where to begin everyone was so caring and made our anniversary special on every step. To begin with Swarnendu amazing jovial and professional everytime ready with a smile. Kishan from service desk always ready to help. Peshawari had been always near to us for every occasion. Thanks Santanu basu for lovely dining at peshawari kudos to your team. Special thanks to Mr Nittin Behl for upgrading us to prince suite I am sure everyone in kolkata ITC sonar will miss you. You had been a wonderful person with lots to learn from you.. wishing you all the best for next responsibility with ITC south region. I would also like to welcome Mr Tomar with all new responsibilities with one of the best properties in Kolkata.

Date of stay: July 2024
Trip type: Travelled with family
Thank Kaushik P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITC Hotels, Owner at ITC Sonar, Kolkata - a Luxury Collection Hotel, responded to this reviewResponded 26 July 2024

Dear Mr. Paul,

Namaste!

Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us.

Your kind appreciation and recommendations are deeply valued and highly inspiring to Swarnendu, Kishan and the entire team.

As a part of ITC Hotels, it is our motto to offer our global travellers the experience of traditional Indian hospitality with contemporary international standards and to carry forward our legacy – Warmth. Keeping this in mind, it has always been our continuous effort to set new standards offering authentic and indigenous experiences and I felt great to read in your comments that we have been able to successfully promote this legacy and create such a favourable impression on you.

We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.

Assuring you of our best services at all times and looking forward to welcoming you back soon.

Warmest regards,
Upender Singh Tomar
Hotel Manager- ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2024

I had an amazing experience at the buffet. The staffs are amazing.
Rajanya was very professional and helpful. She recommended what to try since it was my first time in Kolkata. Excellent customer service experience. Would like visit again.

Date of stay: July 2024
Trip type: Travelled with family
Thank Explorer63010577530
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITC Hotels, Owner at ITC Sonar, Kolkata - a Luxury Collection Hotel, responded to this reviewResponded 26 July 2024

Dear Guest,

Namaste!

Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. Your appreciation has been shared with Rajanya to whom it will be highly inspiring.

We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.

Assuring you of our best services at all times and looking forward to welcoming you back soon.

Warmest regards,
Upender Singh Tomar
Hotel Manager- ITC Sonar


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2024

I had an excellent dining experience at ITC Sonar, thanks to Chef Ranvijay Singh. My daughter is gluten intolerant, which often limits her food choices. However, Chef Ranvijay went above and beyond to accommodate her dietary needs by preparing special gluten-free items for her on both days of our stay. His kindness and dedication truly made our visit memorable. We are grateful for his thoughtful gesture and the delicious meals he crafted. Thank you, Chef Ranvijay Singh, for making our stay at ITC Sonar exceptional!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank riwazint
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITC Hotels, Owner at ITC Sonar, Kolkata - a Luxury Collection Hotel, responded to this reviewResponded 23 July 2024

Dear Guest,

Namaste!

Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us.

Your kind appreciation and recommendations are deeply valued and highly inspiring to Chef Ranvijay and the entire team. As a part of ITC Hotels, it is our motto to offer our global travellers the experience of traditional Indian hospitality with contemporary international standards and to carry forward our legacy – Warmth. Keeping this in mind, it has always been our continuous effort to set new standards offering authentic and indigenous experiences and I felt great to read in your comments that we have been able to successfully promote this legacy and create such a favourable impression on you.

We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.

Assuring you of our best services at all times and looking forward to welcoming you back soon.

Warmest regards,
Upender Singh Tomar
Hotel Manager- ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024

Absolutely amazing hospitality ,delighted with the warm hospitality of the staff especially mr pronoy who was really helpful n good ..must visit this hotel ..they catered to all our needs ..also very beautiful hotel n nature friendly.kkkkkkkkkkffgvvbbbhjjjjjjjjjjjjjjjkkkkkkkkkhhjjkkkkklkkk

Date of stay: July 2024
Trip type: Travelled on business
Thank Dreamer09464414743
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ITC Hotels, Owner at ITC Sonar, Kolkata - a Luxury Collection Hotel, responded to this reviewResponded 23 July 2024

Dear Guest,

Namaste!

Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. Your appreciation has been shared with Pronoy to whom it will be highly inspiring.

We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.

Assuring you of our best services at all times and looking forward to welcoming you back soon.

Warmest regards,
Upender Singh Tomar
Hotel Manager- ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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