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Raju P

nice a view

5.0 of 5 bubblesReviewed 11 Jul 2021via mobile
We went to Ibiza The Fern Resort & Spa Kolkata for a family holiday after being stuck in our home due to 2nd wave of covid-19. We stayed there for 2 nights in the last weekend of June'21 & we just loved it. The staffs are well behaved, cordial by nature and are very helpful. The resort is well maintained. Lawns and public areas are ideal for photo sessions. Food was yummy and we loved the lavish breakfast buffet spread. Thanks Team Ibiza. We will visit again soon & recommend to others too
Date of stay: July 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Subhadip Basu, General Manager at Ibiza The Fern Resort & Spa, Kolkata, responded to this review
Responded 30 Jul 2021
Dear Guest,

Thank you for your kind patronage to Ibiza The Fern Resort & Spa Kolkata.

We are pleased to read your review and to note that the team created such a great impression during your stay. Your kind comments are greatly appreciated.

I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service.

We look forward to welcoming you again soon and hope that Ibiza The Fern Resort & Spa Kolkata remains your preferred resort on all your future visits.

Thank you and Warm regards,
Subhadip Basu
General Manager
Ibiza The Fern Resort & Spa Kolkata
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 July 2021

It was short and fine trip. Place is well maintained and all the people of the resorts are very helpful and food was nice. And I think I will again come with my friends and family. Must come for everyone.

Date of stay: July 2021
Trip type: Travelled with family
3  Thank Sub657
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Subhadip Basu, General Manager at Ibiza The Fern Resort & Spa, Kolkata, responded to this reviewResponded 30 July 2021

Dear Guest,

Greetings from Ibiza The Fern Resort & Spa Kolkata!!!!

Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort.

It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories.

We are all looking forward to welcoming you back to our paradise for another memorable holiday.

If I can be of any assistance in the meanwhile please do let me know.

Thanks and Warm Regards,

Subhadip Basu
General Manager
Ibiza The Fern Resort & Spa Kolkata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2021

amazing experience during unlocking process.very well maintained property and staff is also very polite and helpful ..

Food is also very good , we had a kid with us and he also enjoyed a lot as he got the basic requirement which is the good food .

Had lots of game for the children .

will definitely recommend the place and will definately visit this place again with the group .

Date of stay: July 2021
Trip type: Travelled as a couple
2  Thank 993ruchig
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Subhadip Basu, General Manager at Ibiza The Fern Resort & Spa, Kolkata, responded to this reviewResponded 30 July 2021

Dear Guest,

Thank you so much for having chosen Ibiza The Fern Resort & Spa Kolkata for your stay and for highlighting the pleasant experience you had with us through such a great review on the Trip Advisor.

I wish to express my sincere gratitude for the wonderful feedback you have offered for the product, the team and our services. The team at Ibiza The Fern Resort & Spa Kolkata endeavors to bestow the best of their services and attention at all times to make the stay of our every guest memorable.

I am enthralled to read that the efforts made by the team contributed to your stay with us and that you were able to take back fond memories of your stay.

The team and I thank you for your gracious feedback once again and we look forward to welcoming you back in the not too distant future.

Thank you and Warm regards,
Subhadip Basu
General Manager
Ibiza The Fern Resort & Spa Kolkata

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Reviewed 10 July 2021 via mobile

It was a short day spend in Ibiza on 9th July. We actually had a plan for day outing which led us to short stay in Ibiza. We get an early check in before the mentioned time and The staffs were very cordial and helpful Food was okay and the property is amezing.Thnaks Ibiza .will definately come back with my whole family for a night spend.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank sourav1230
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Subhadip Basu, General Manager at Ibiza The Fern Resort & Spa, Kolkata, responded to this reviewResponded 30 July 2021

Dear Guest,

Its so kind of you to review us on Trip Advisor and for sharing your overall experience during your recent visit to Ibiza The Fern Resort & Spa Kolkata.

It was a pleasure to have you as our valued guest. We are delighted to know that you have enjoyed every bit of your visit and my team have lived up to your expectations. We are indeed touched by your generous appreciation. I have shared your kind feedback with my team and they are delighted to know that their efforts have been so well recognized.

We look forward to welcome you back to Ibiza The Fern Resort & Spa Kolkata and I shall remain at your disposal always for any further assistance.

Thank you and Warm regards,
Subhadip Basu
General Manager
Ibiza The Fern Resort & Spa Kolkata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2021

After searching a lot of time i made my mind to pay a tour to ibiza. As i saw and heard everything was same. Mind blowing welcome with the fastest check in procedure. And what most fascinating is about the special upgradation to the highest category room with lake view which made our day special.
Next day breakfast was very special with a lot of varities. Same was the lunch and dinner also.
A special thing to mention is their sanitization process. They cleaned all the public amenities as well as our room very carefully time by time. Staff were also maintaining the hygine process.
Will definitely come again into ibiza.... Amid rejuvanation of mind.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank A_Nandy2003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Subhadip Basu, General Manager at Ibiza The Fern Resort & Spa, Kolkata, responded to this reviewResponded 30 July 2021

Dear Guest,

First of all I would like to take this opportunity to convey my gratefulness to you for sharing such a great review.

It was indeed a pleasure to be serve you. I thank you for your generous appreciation of Ibiza The Fern Resort & Spa Kolkata. Our resort offers an excellent opportunity to relax and unwind in tranquil surroundings since it is located away from the hustle bustle of the city. Lush green gardens, cascading fountains and wide species of birds significantly contribute to the charm of our resort.

We are consistently committed to ensure that we provide our guests with the highest standards of service, quality and experience.

I am happy to know that you were well looked after by our team during your time here. I am glad to share your sentiments with the team whose warm, friendly, caring and personalized services struck a special chord with you.

All of us look forward to welcome you back soon and assure you of another great experience!

Thank you and Warm regards,
Subhadip Basu
General Manager
Ibiza The Fern Resort & Spa Kolkata

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Reviewed 5 April 2021

After a long home arrest we were decided to go for a small staycation. And we had chosen Ibiza because my family and me visited here 2yrs back. The restaurant manager Mr Aftab Ur Rahman helped us a lot. He took our booking and arranged everything with maintaining covid protocol. Room food and environment all were very satisfactory. It's not very far from our city though you can enjoy the nature full. If you want to spend some quality hours with the nature you must visit. Definitely you would be pleased with their lovely welcoming and specially Aftab's polite behaviour touches you😊

Date of stay: March 2021
Trip type: Travelled with friends
Thank MeIndrani
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Subhadip Basu, General Manager at Ibiza The Fern Resort & Spa, Kolkata, responded to this reviewResponded 30 July 2021

Dear Guest,

Please accept my sincere gratitude for taking time out of your busy schedule and posting review of your experience with our resort.

It was a pleasure to be your host at Ibiza The Fern Resort & Spa Kolkata.

It delights me to read that our team looked after you well during your time here and their efforts exceeded your expectations. Care and concern for guests is our core service philosophy and to know that the team is living the philosophy in their day to day interactions with the guests is a matter of great pride. Your feedback has been shared with the team members for whom it has been a great source of encouragement to continue in their efforts and exceed guest expectations.

I am glad to know that our product and facilities were to your liking and I thank you once again for your generous compliments and recommendations.

We look forward to seeing you return soon.

Thank you and Warm regards,
Subhadip Basu
General Manager
Ibiza The Fern Resort & Spa Kolkata

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