This was my first visit after hearing a lot about this place, road to reach here was very narrow for long stretch but was very happy to see the property after reaching. Pool is good but water sports in pool is not expected. Play area for children is amazing. Other activities like boating and zipline ect are ther but not properly maintained. I booked the most premium room of the property (fern club room). Room was as expected but got disappointed when water was not at normal flow in bathroom after housekeeping came they said might be due to low water in tank but it was due to dirt in bathroom fittings they said will be cleaned in morning by plumber this should be done in advance as normal maintenance before arrival of guests.

Just improve maintenance and this is a fantastic property for family function to a relaxing spot.

We had a 2 night stay at Ibiza during holi, ended up with bitter experience. Food was okay. Though surroundings are maintained but condition of room was especially bad. Bathroom was very ill maintained, had stain and water leakage issues with bad smell. The bathtub also was dirty with stains at multiple places. Room service was horribly bad. You have to ask repeatedly for daily room service, which is quite unexpected. Refused to deliver even a glass of fresh lime soda at room, for unknown reason. The GM guy was very rude, ill mannered and doesn't know how to behave with guest at all. No wonder management staffs are quite useless. So value for money is not at all there. Would not visit again.

If you wish for a short staycation just a little off from Kolkata, this is the ideal place. Situated amidst lush greenery, with ample scope of entertainment for all ages, there cannot be a better place than this for short duration of unwinding and destressing. All the staff were decent and polite, right from the entry to even the odd housekeeping staff, everybody is cooperative and helpful. Food is superb, with even most sweets made in-house. You will not feel bored the entire day.