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Irfan N

Value for Money ! Average rooms. No Complains

4.0 of 5 bubblesReviewed 12 Nov 2019
I was booked in this hotel by my company as I was on a work visit to Kolkatta recently. Its about 10 to 15 minutes away from Airport (depending on traffic). The Executive rooms was spacious but evidently the hotel is old and needs a bit refurbishing in bathrooms. It was not too much of a concern as the price was decent and value for money. The breakfast in the morning is very limited in choices but basic eggs and a couple of veg options of food was good enough for me to fill my tummy. Overall cooperative staff and Ok Stay.
Date of stay: November 2019
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Sapanpb, Front Office Manager at Regenta Inn Larica, responded to this review
Responded 23 Feb 2020
Dear Sir,

Greetings from Regenta Inn Larica by Royal Orchid Hotels, Kolkata.

Our cordial gratitude and heartiest thanks to you for patronizing our Hotel and taking the time out and reviewing our services.We are delighted to learn that you have enjoyed your stay and we could meet your expectation.I ensure you to share your feedback with my team and confident that your kind words will motivate them.

I would like to sincerely thank you for staying with us and look forward to welcome you back at Regenta Inn Larica on your next visit to the City of Joy.

Thanks & Regards
Sapan Prasad Bari
(Front Office Manager)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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18 - 23 of 81 reviews
Reviewed 16 August 2019

It's an awesome experience to stay at this hotel. I have booked a suite and the room is very clean and the room service is wonderful. The restroom is very good and clean also. I received a very good welcome from the reception. They are very helpful, their attitude and attention to me as a customer is truly professional. I must say that I will stay at Larika Inn again. Thanks to the stuffs of Larika Inn.

Room tip: Must book a suite room.
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank indranilkanjilal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager r, Front Office Manager at Regenta Inn Larica, responded to this reviewResponded 19 August 2019

Dear Sir,

Greetings from Regenta Inn Larica by Royal Orchid Hotels, Kolkata.

Our cordial gratitude and heartiest thanks to you for patronizing our Hotel and taking the time out and reviewing our services.We are delighted to learn that you have enjoyed your stay and we could meet your expectation.I ensure you to share your feedback with my team and confident that your kind words will motivate them.

I would like to sincerely thank you for staying with us and look forward to welcome you back at Regenta Inn Larica on your next visit to the City of Joy.

Thanks and regards,
Saswata Chowdhury
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2019

I stayed here for a friend's wedding. Stayed for couple of nights.

Bedroom:

Bed is ok, big enough for two people. There was a wardrobe, Locker, minimum tea facilities.
Mind this place is next to a wedding venue, and the weddings in Kolkata are loud. Unfortunately, both the nights I was here, there was at least three hours of loud music. I enjoyed some of it, but needed sleep.

The room had plenty of natural light, thanks to its big glass window.

You have enough power points to charge your laptop, mobile etc.,

Airconditioning:

Air-conditioning is on, You can’t leave the AC on when you go, you have to have the key in the slot to turn it on.
The room does have a ceiling fan. However I was a bit not sure about it as it was swinging as the speed increased.

Bathroom:

Toilet seat was a bit high. I felt as if I was learning to ride a bike, just the toes touching the ground.
Bath was ok. Hot water was available. Don’t expect shower to be Jet speed.

Dining:

Horrible experience I must say. First day I checked in, I went to have food in the restaurant, that was on 1st floor.
There were two options either, Ala-Carte or Buffet. Reasonable price.

There was one table that was empty and clean. All others were occupied by a loud teenager group or not cleaned.
I occupied the one available, went to get some buffet food, when I returned the teenager group were chit chatting around the table I was sitting and then settled down on there, no awareness or anything. The restaurant staff didn’t bother either.

I had to go and find a clean space on the unclean table.

Food was good. Spicy in some bits. Dessert was rubbish I would say. They made something for namesake.

I went to use the wash basin and was almost sick, seeing the state of the basin. Never cleaned and was disgusting.

Location:

Airport/Train Station

Location wise, 20-30mins in taxi from airport. Haven’t gone to see where the train station is so can’t comment on that.

Public Transport:

Mostly used Auto rickshaws or taxis, have seen public transport buses, but didn’t use them. There were Electric Rickshaws for short distances.

Restaurants nearby:

After the horrible experience in the restaurant, I decided to go out for Lunch next day. There are few around, however I decided to go to a nearby mall and have food. There’s a city centre mall not far 20mins walk may be.

Overall, Would I stay again. No. Though Its a great location for the function halls and to airport, there are more options around this location that are far better.

Date of stay: February 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank darkH0RSE10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SaswataOps, Front Office Manager at Regenta Inn Larica, responded to this reviewResponded 9 June 2019

Dear Sir / Madam,

Greetings from Regenta Inn Larica By Royal Orchid Hotels Ltd. Kolkata.

Our cordial gratitude and heartiest thanks to you for patronizing our Hotel.
We greatly value our association with you and extremely delighted to have you with us on-board.

We deeply regret that you did not enjoy your experience during your stay at out Hotel. We would like to thank you for your detailed feedback about various areas and services of the Hotel as it helps us to continuously improve our service standard.Our Hotel is located next to a Banquet Hall and the message has been conveyed to them to keep the noise to minimum level during any event in the late hours of the evening.Any electronic devices including the Air-condition or Fan are automatically turned off as soon as a guest leaves the Room.We sincerely regret your experience with the height of the toilet seat as it is as per the standard. However, this has been forwarded to the concerned department for a follow up.We are glad to know that you liked the food, at the same time also regret that you did not enjoy the dessert as we have various delicious desserts to offer on our Menu .We also regret your experience in the restaurant as our primary focus is to ensure that all the guest leaves the restaurant with the best dining experience at our in-house Multi-cuisine Restaurant Coriander.However, we sincerely regret for not being able to meet your expectation.

We hope that you will give us another chance to serve you better at Hotel Regenta Inn Larica, Kolkata on your next visit and we assure you our best services as always.

Thanks and Regards,
Saswata Chowdhury
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2019 via mobile

Room was dirty. walls are dirty with shoe marks all over. We booked a premium room but since the room was cramped and dirty (408), we asked to see the executive room. We were shown room no. 402 as executive room which surprisingly looked exactly same as 408. We should have believed the many similar reviews that other guests have posted here. Bad decision. Adding the photos.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank Sahell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SaswataOps, Front Office Manager at Regenta Inn Larica, responded to this reviewResponded 31 January 2019

Dear Sir,

Greetings from Hotel Regenta Inn Larica By Royal Orchid Hotels Ltd. Kolkata.

Firstly, we would like to extend our cordial gratitude and heartiest thanks to you for patronizing our Hotel.

We deeply regret the inconvenience you has with the category of Room. We would like to inform you that our Premium Rooms are higher category Rooms than our Executive Rooms and are bigger in size.

We would also like to inform you that we also have newly renovated Rooms on the other wing of the Hotel.

Hope you will give us another opportunity to serve and accommodate you better on your next visit.

Thanks and regards,
Saswata Chowdhury
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2018 via mobile

I stayed here for 3 days because of my meeting. Horrible room service. You should not call for food in room because it took more than 1 hr to get just dial and rice even after several reminders.
Breakfast is also horrible with very limited choice. I will never recommend anyone to stay here if one has a choice to stay nearby.

Date of stay: December 2018
Trip type: Travelled on business
Thank Sachimishra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SaswataOps, Manager at Regenta Inn Larica, responded to this reviewResponded 20 January 2019

Dear Guest,

Greetings from Hotel Regenta Inn Larica By Royal Orchid Hotels Ltd. Kolkata.

Firstly, we would like to extend our cordial gratitude and heartiest thanks to you for patronizing our Hotel.

We deeply regret the inconvenience you had with the delayed Room service orders.This has been addressed to the concerned and all possible measures have been implemented to ensure that all the orders are served on-time.

Regarding the choice of Breakfast, we do offer a choice of assorted Breads, sprouts, cereals, eggs,Indian and Continental ( veg/non-veg) with a total choice of 12 different courses.However, we regret for not being able to meet your expectation.

Hope you will give us another opportunity to serve you better on your next visit.

Thanks & Regards,
Saswata Chowdhury
Front Office Manager
Regenta Inn Larica By Royal Orchid Hotels Ltd.
Kolkata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2018

Overall stay at this hotel was bad, Breakfast was not managed only 3 items were there to eat, Stinky rooms, poor wifi, smelly bathroom,
It seems like they are not prepared for the guests...overall uncomfortable stay

Date of stay: November 2018
  • Trip type: Travelled on business
    • Rooms
    • Service
Thank Travellerof_Capital
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WARSHITA, Front Office Manager at Regenta Inn Larica, responded to this reviewResponded 4 December 2018

Dear Guest,


Thank you for taking time out to review us on TripAdvisor, At The Regenta Inn Larica By Royal Orchid Hotels Ltd. Kolkata, We are extremely apologetic that your stay with us on your recent visit was not upto your expectation. We would like to inform you that we have noted all your pointers and suggestions and having them rectified.

Hope you will give us another opportunity to serve you better.

Thanks & Regards,

Nasim
Front Office Manager
Regenta Inn Larica By Royal Orchid Hotels Ltd.
Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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