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Traveller rating
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53 - 58 of 3,731 reviews
Reviewed 3 weeks ago

The worst experience i have ever had went there with family toom 10 rooms 1 suite worst service bad beahviour by the staff unprofessional staff would not recommend even if you get the room @ 2000 per night.

Date of stay: August 2021
Trip type: Travelled with family
Thank Alabhyaggarwal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pullman New Delh Aerocity, Other at Pullman New Delhi Aerocity, responded to this reviewResponded 2 weeks ago

Dear Alabhyaggarwal,

Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Vineet Mishra
Complex General Manager
Pullman and Novotel New Delhi Aerocity

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

After being here 3 days I needed some laundry before I depart… I definitely can’t complain… Perfectly ironed an fresh laundry! Great fast service. And lovely friendly service by Shakeel! When I’m next back at the hotel will definitely use again! No faults here. Thank you Pullman.

Date of stay: August 2021
Trip type: Travelled on business
2  Thank Sawlb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pullman New Delh Aerocity, Other at Pullman New Delhi Aerocity, responded to this reviewResponded 3 weeks ago

Dear Sawlb,
Thank you for taking time to share your valuable feedback on this forum.
I am truly grateful for all your wonderful compliments with regard to the team at the hotel, your patronage is of utmost importance to us. I have personally thanked Shakeel for making your visit a memorable one.
Your appreciative comments is a great source of motivation in our constant endeavor to exceed our guest expectations. It is a pleasure to have you stay with us and we look forward to welcome you back in the near future.
Best regards,
Vineet Mishra
Complex General Manager
Pullman and Novotel New Delhi Aerocity

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was really a nice property and the staff is like a cherry on the cake. The experience started right from a sweet welcome by Khushboo and then it went on and on. See you soon guys as Delhi and Pullman are synonymous

Date of stay: August 2021
Trip type: Travelled on business
1  Thank 000yt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pullman New Delh Aerocity, Other at Pullman New Delhi Aerocity, responded to this reviewResponded 4 weeks ago

Dear 000yt,
Thank you for taking time to share your valuable feedback on this forum.
I am truly grateful for all your wonderful compliments with regard to the team at the hotel, your patronage is of utmost importance to us. I have personally thanked Khushboo for making your visit a memorable one.
Your appreciative comments is a great source of motivation in our constant endeavor to exceed our guest expectations. It is a pleasure to have you stay with us and we look forward to welcome you back in the near future.
Best regards,
Vineet Mishra
Complex General Manager
Pullman and Novotel New Delhi Aerocity

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

During my stay at hotel, I was attended with utmost warmth and Every need was catered with perfection and professionalism , specially by Mr binay, ashish ,and harjeet .
Thank you for making my stay here wonderful .

Date of stay: August 2021
Trip type: Travelled solo
1  Thank Sonnam_11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pullman New Delh Aerocity, Other at Pullman New Delhi Aerocity, responded to this reviewResponded 3 weeks ago

Dear Sonnam_11,
Thank you for taking time to share your valuable feedback on this forum.
I am truly grateful for all your wonderful compliments with regard to the team at the hotel, your patronage is of utmost importance to us. I have personally thanked Binay, Ashish, Harjeet for making your visit a memorable one.
Your appreciative comments is a great source of motivation in our constant endeavor to exceed our guest expectations. It is a pleasure to have you stay with us and we look forward to welcome you back in the near future.
Best regards,
Vineet Mishra
Complex General Manager
Pullman and Novotel New Delhi Aerocity

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

V much thankful to Nitin Gosain for a lovely stay in reasonable price .....the breakfast was yumm and.... service was on time n friendly ,..... really recommend to visit this place and surely would like to visit again .

Date of stay: August 2021
Trip type: Travelled with friends
1  Thank Kkhantwal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pullman New Delh Aerocity, Other at Pullman New Delhi Aerocity, responded to this reviewResponded 4 weeks ago

Dear Kkhantwal,
Thank you for taking time to share your valuable feedback on this forum.
I am truly grateful for all your wonderful compliments with regard to the team at the hotel, your patronage is of utmost importance to us. I have personally thanked Nitin and his team for making your visit a memorable one.
Your appreciative comments is a great source of motivation in our constant endeavor to exceed our guest expectations. It is a pleasure to have you stay with us and we look forward to welcome you back in the near future.
Best regards,
Vineet Mishra
Complex General Manager
Pullman and Novotel New Delhi Aerocity

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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