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All reviews business class room outer ring road coffee shop swimming pool room service breakfast buffet front office staff courteous staff excellent hotel business trip great hospitality food quality indian restaurant pleasant stay delhi ambience banquet
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Reviewed 29 April 2018 via mobile

Hotel property is very nice with posh interior s. Reason for selecting this hotel was the high rating.But that turned out to be a bad decision.Based on Delhi traffic it takes atleast 90 mins to reach tourist attractions/airport.
Front staff were really good at the time of checkin and they gave us a small welcome gift for being a gold member..got an upgrade to business class room and was offered free breakfast.Now is the funny part..on the second day ,staff at restaurant informed that breakfast is no longer complimentary and need to pay around INR 600(+/_100) for each person..this is another 30% additional charge for a room with 3 guests .Restaurant team was helpful and they mentioned that it's as per instructions from their front office assistant manager...talked to this AM and she mentioned that they are doing a business and nothing is free and informed that free breakfast offered by checkin staff was a mistake.
That was indeed a true statement which was later reconfirmed..hotel does charge for a bucket of ice which is free at most other hotels.
Overall a good hotel,far from tourist attractions ,helpful staff,with a aggressive management team (who taught me nothing is free :) )trying to make the maximum profit.

Stayed: December 2017, travelled with family
Thank kap555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

Metro connectivity is a miss with this RBlu.
Food is good n service is also okay.U may find waiting at reception due to high occupancy rates
But overall a good recommendation for bussiness travellers.Meeting halls are also a + for this property.

Stayed: February 2018, travelled on business
Thank AashishR20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RDPV, General Manager at Radisson Blu Hotel New Delhi Paschim Vihar, responded to this reviewResponded 30 April 2018

Dear Guest,

Thank you for posting your appreciative comments about your experience.

Your appreciation for service has been conveyed to my team and I am sure that your recommendation will go a long way in encouraging them.

We look forward to the pleasure of welcoming you back to the Hotel where we will make every effort to ensure that you have a pleasant stay.

With Best Regards

Sanjay Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2018

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GM_RDPV, General Manager at Radisson Blu Hotel New Delhi Paschim Vihar, responded to this reviewResponded 30 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 April 2018 via mobile

It was a great experience the food was scrumptious.
Services were top notch
Mr vineet ranjan who was handling managed the things superbly with all his skills and made the get together hassle free for us.
He organised things very nicely
Overall it is a nice place with good ambience..
Will visit again for sure.

Stayed: April 2018, travelled with family
Thank ribhuprabhakar92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RDPV, General Manager at Radisson Blu Hotel New Delhi Paschim Vihar, responded to this reviewResponded 24 April 2018

Dear Guest,

Thank you for posting your appreciative comments about your experience.

I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition.

Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence.

My team and look forward to welcoming you back soon.

Thank you.

Warm regards,
Arun Arora

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

No complaints except that Housekeeping needs improvement. This fly was there to welcome me on the quilt when I checked-in in the evening around 7pm. So they had enough time to make up the room. The washroom had some stains too.

Stayed: April 2018, travelled on business
Thank Vicky V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RDPV, General Manager at Radisson Blu Hotel New Delhi Paschim Vihar, responded to this reviewResponded 24 April 2018

Dear Guest,

Thank you for posting your appreciative comments about your experience.

I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition.

Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence.

My team and look forward to welcoming you back soon.

Thank you.

Warm regards,
Arun Arora

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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