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DDK
Newark, New Jersey

Incredible Experience

5.0 of 5 bubblesReviewed 12 Apr 2024
We have visited Red Frog twice now. We were also there in March 2023. In a word the resort is amazing. The area is indescribably beautiful and peaceful but the staff are the highlight. They are all helpful, kind and incredibly friendly. Spend some time to get to know Dumas, he's the best! While we loved our first time there, we were even better prepared to enjoy our second trip and did. Red Frog is far and away the most upscale resort in Bocas. A true gem and we will be back as soon as we can!
Date of stay: April 2024
Room Tip: You MUST have a golf cart.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luisa Fernanda Fernandez, Propietario at Red Frog Beach Island Resort, responded to this review
Responded 1 week ago
Hello, We are happy that it continues to be a pleasure to visit our Hotel.
We hope to see you a third time, and that you continue to enjoy the peace and service that our hotel offers.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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4 - 9 of 787 reviews
Reviewed 25 January 2024

We stayed in one of the owner villas, which is different from what the resort is offering for nightly stays, so I'll just offer my impressions on the resort, restaurants, staff, etc. This is sort of an upscale 'get away from it all' experience.. you are on part of an island off an island off the coast. Being an island, its remote, peaceful, and safe, but there isn't a whole lot to do except relax, walk on the beach, and read a book. I loved it. The property is well-maintained, the staff are friendly and responsive to requests and problems. They do not all speak perfect english, so normal interactions with staff 'in the wild' may not be smooth. Our biggest frustration were the water taxis, which can charge a wide range in dollars for a trip back to Bocas town-- we paid $5-10 per person on average each way, sometimes we got a direct trip, sometimes we were on a route that stopped in a few places on the island. Be sure to find out the cost before getting on the taxi, and bring plenty of small bills (everything is in US dollars with the taxis and restaurants for the most part, everyone takes dollars, but sometimes you get local currency in change. ) There are only a few restaurants accessible to the resort, and they have similar menus-- after a few days you start getting a little tired of the menu. However, the food was good enough quality, if not great. There is a small market at the resort with just enough fresh food and staples to do your own cooking one or two nights if you get tired of eating out. We had a golf cart, which made getting around much easier-- any walk uphill and you're a sweaty mess in minutes. This is a Jungle, so it is hot and wet. hopefully you have access to a pool through the resort, and there is one at the beach club that fits the bill nicely. The beaches are lovely and nearly deserted-- frankly, the whole resort seemed almost empty when we were there.

Room tip: Shop in town for food before coming over. bring plenty of small bills for water taxi. Concierge can arrange travel to/from airport.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Z8413JIdennisl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luisa Fernanda Fernandez, Propietario at Red Frog Beach Island Resort, responded to this reviewResponded 1 week ago

Hello, Thank you very much for your comment, we like each of the recommendations. We hope you had a pleasant stay, and that you sisit us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2024

The whole experience at the resort was awesome. The staff-awesome. The condo very, very comfortable, massage, restaurants. The whole experience was awesome. We loved it. Wished we could have stayed a little longer.❤️

Date of stay: November 2023
  • Trip type: Travelled with friends
    • Location
    • Service
1  Thank Elvia E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luisa Fernanda Fernandez, Propietario at Red Frog Beach Island Resort, responded to this reviewResponded 1 week ago

Hello Elviae, for us it is a pleasure to have had your visit at the hotel, thank you for the recommendation and we hope that you visit us again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024 via mobile

Beautiful Villa. Loved the pool, laundry room and kitchen. Rooms were spacious and very clean.
However, the biggest issue was no golf cart during our stay and we were really far away from everything with no options. When we called for a ride with lots of notice, sometimes no one came or we waited and waited and stressed about missing our plans for the day. We asked for a golf cart but were told none were available. Aside from the absolute need for one, it would have made exploring the island much more fun for our family of five. Two high a price points to have the golf cart/transportation issue.
Also, only had bath towels in the Villa the first few days. Housekeeping came at the end of day two and we then had hand towels for the bathrooms. That was a miss.
Grocery on site was well stocked. Would have liked more restaurant options.
Lovely resort and welcoming staff, but golf cart issue needs to be addressed.

Date of stay: December 2023
Trip type: Travelled with family
3  Thank 333JC444
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luisa Fernanda Fernandez, Propietario at Red Frog Beach Island Resort, responded to this reviewResponded 1 week ago

Hello how are you? We appreciate your comment and the recommendation you make to us, all of this helps us improve our service. We hope you visit us soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024 via mobile

Must rent a golf cart for your family! The resort is very spread out and hilly. Nice variety of restaurants with very decent food. Amazing staff. Enjoyed zip line, beach club, jet skiing. Also used separate guide for Zapatillas boat trip. Bring bug spray.

Room tip: Bug spray, rent a golf cart, explore tour options away from Red Frog for better pricing. Eat at all the restaurants.
Date of stay: January 2024
Trip type: Travelled with family
2  Thank x2friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luisa Fernanda Fernandez, Propietario at Red Frog Beach Island Resort, responded to this reviewResponded 1 week ago

Hi,
On behalf of the Red Frog team, thank you for the review! Our team works very hard to create good experiences for our customers and we’re happy to hear that we hit the mark.
We’ll be happy to serve you again!

Red Frog Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024 via mobile

Pros
Property is well landscaped and great views from the house
House size was great for us 5 persons 3 bed 3 bath house
Shuttle service was mostly prompt
Staff was helpful and professional

Cons
House needed maintenance like broken faucets and shower doors
Limited food options and the main restaurant was not good especially on New Year’s Eve

Going into town was $100 via boat for 5 persons also scary in the dark

Room tip: Be aware that to get into BOCAS is $20 per person via boat and there are limited food options
Date of stay: January 2024
Trip type: Travelled with family
Thank V4001SDmarkw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luisa Fernanda Fernandez, Propietario at Red Frog Beach Island Resort, responded to this reviewResponded 1 week ago

Hi,
On behalf of the Red Frog team, thank you for the review and teh recommendations! Our team works very hard to create good experiences for our customers and works very hard to improve and give to our customers a better service.
We’ll be happy to serve you again!

Red Frog Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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