Had a very relaxing time at the hotel which is situated within the sacred city. Initially we planned to stay for only one night, however we stayed for another night as we liked the place.

Although this is an old heritage building, it was fairly well maintained. Room was clean & welcoming. Toilet was clean. Towels were hygienically packed.

Meals: Enjoyed all meals provided by the hotel - tasty & wholesome. However meal choices were limited.

All staff - reception staff & waiters were very helpful & went out of their way to make sure we were comfortable. Harshana was particularly helpful.

Located nearby the pilgrimage sites this hotel is perfect getaway for people who likes to explore the ancient architecure of a hotel. This is the 1st time we stayed in this hotel and we were very satisfied with the location,food and the overall service offered to us.The staff were friendly and helpful. We stayed in a top floor room and it was a very relaxing stay. The food was delicious and was served in considerably large portions compared to other near by hotels.The bathrooms were large and it consist with all amenities.<br>
The only downfall that weve notice was the air conditioner was a located a bit far away from the beds and it did take sometime to cool.<br>
This place was a pure bliss for us as it was surrounded with a large garden space and a calm peaceful surrounding. Also, if you visit this place do not miss out on the 3 peacocks. We would definetly recommend this place and we look forward to visiting again.

Hmmm….this stay was definitely a disappointment. It started with confusion during check in about our room and either a miscommunication via Expedia about the type of room we’d booked or a misunderstanding at the front desk. In any event, it was definitely a non-Sri Lankan welcome. (We've been to the LK a couple of times...)

I did very much appreciate that one of the managers, Lol (sorry for any misspelling), made an effort to seek me out to apologize. And, the wonderful staff at the restaurant were more typical of the Sri Lankan charm and hospitality that we’ve gotten to know. These efforts motivated me to give the hotel at least three stars.

However, my complaint is with the owner of the hotel.

Hello! - this property is in a prime location! It has ample acreage, beautiful trees, and, the building itself is an historic, architectural statement. But it is in very sad shape. It has the feeling of a Grand Dame who has been ignored for years and so no matter how charming and attentive the staff is, the hotel itself is depressing. The rooms desperately need upgrades. The whole facility needs a facelift – one that maintains its historic significance but brings the property to life. Such a missed opportunity! With its location, grounds and historic architecture, it could be a jewel within the ancient city of Anuradhapura. Instead. It basically offers an out-of-date sleeping room with a decent restaurant. If the owner can’t afford to bring this great property up to its potential, he should get a loan or a grant or sell it to someone who will give the property the attention it deserves.

If you just want a reasonably priced sleeping room in a very convenient location, the Sanctuary is ok.

(BTW - Trip Advisor, how on earth did you award this property a Certificate of Excellence in 2019? It demeans the value of that award when given to properties that far exceed this one.)