Dear Guest,
We are sad to read your review of our hotel and whilst apologizing for what you found wanting, would like give some background information which we believe is relevant. Refurbishment of the hotel is certainly over due and our plans last year had to be put on hold after the poor season post Easter bombing. However we do hope to revive them this year, but must point out that all our facilities are well maintained and in good working order. The need for a pool in a hot climate was obvious to us and we did apply to build a swimming pool many years ago but could not get the necessary approval from Government agencies. Our hotel which we have cared for with much affection for more than half a century, is Government property and as the hotel is more than 100 years old, falls into the Heritage Property list and hence subject to a host of strict regulations, part which arise from being within the Sacred Area of Anuradhapura. For us, alas at the last hurdle, one of the many Government Departments that decide our fate, rejected our application and so, the much needed swimming pool could not be built. No doubt there maybe hotels within the sacred city that do have swimming pools, but as this is Government property, our hands are tied. Being within the Sacred city also means we are not permitted to sell any alcoholic beverage.
We are sorry you did not enjoy the use of our front garden, for our patch of cultivated wilderness with the many species of native trees that flourish on it which is home and sanctuary to assorted fauna and is also importantly for our guests. The rear space is not meant to be so but as you point out could be tidier and we shall attend to this immediately.
Thank you.
Best regards,