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Reviews (1,786)
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1,626
115
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Traveller rating
1,626
115
23
16
7
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All reviews special thanks sharm el animation team adult pool luxurious hotel main restaurant kids club la carte restaurants lebanese restaurant amazing hotel private pool wonderful vacation hotel area swimming pools are different activities restaurant manager rooms are spacious
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39 - 44 of 1,787 reviews
Reviewed 6 June 2021

Excellent hotel! I liked everything very much. Animators are the best! I would also like to thank the animator Lisa - not only a real professional, but also a wonderful person. Thanks to Steigenberger Alcazar for such great animators and happy stay!

Date of stay: June 2021
Trip type: Travelled with family
Thank F9001JI_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim Redwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 9 June 2021

Dear F9001JI_,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2021

The time I spent there was really amazing due to the great hotel, tasty food and of course the most interesting events and parties organized by professional animators. They did everything to fill our days with pleasures and happiness.

Date of stay: May 2021
Thank InnaS667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim Redwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 4 June 2021

Dear Inna,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021 via mobile

My first experience with Sharm El Sheikh, was friendly and impressive. I couldn’t imagine that such a great level of service could be found there. I liked the food, sea view, infrastructure. The only problem was the level of management. These guys trying the best, but definitely should improve their skills and be more client oriented. I don’t doubt that I’ll go there again.

Date of stay: February 2021
Trip type: Travelled with family
7  Thank MTolik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim Redwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 4 June 2021

Dear M Tolik,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2021 via mobile

Our vacation in Steigenberger Alcazar was incredible. The hotel ensured comfort and complete relaxation for its guests. The rooms were very comfortable and clean. The food was extremely delicious, especially in the restaurants. But what impressed me the most was the staff. The reception staff was willing to help the guests in any situation, the waiters and the restaurant staff was very friendly and careful towards the guests. The animators were extremely friendly, I knew that I could go to them with any kind of question, and they constantly organized activities such as aqua aerobics, foam party in the beach, evening concerts, and so on, which made our vacation very interesting. Highly recommend!

Date of stay: May 2021
Trip type: Travelled with family
Thank astghik77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim Redwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 1 June 2021

Dear Astghik,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2021 via mobile

Clean, great facilities, variety of food choices with high quality and great taste... Best thing I liked about this Hotel is the great hospitality from all stuff..
It’s hard to find a Hotel with all these qualities at the same time, but these guys nailed it, well deserved.

Date of stay: May 2021
Trip type: Travelled on business
Thank Mansiiii-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibrahim Redwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 1 June 2021

Dear Mamsi,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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