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Reviews (5,016)
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Traveller rating
3,277
1,151
347
142
99
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All reviews infinity pool beach grill red sea wharf family pool animation team fish lobby bar seafood restaurant main restaurant sea view pizza tiran island main pool a la carte restaurants special thanks sharm el great holiday
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28 - 33 of 5,016 reviews
Reviewed 5 September 2021

About the animation team they are very friendly and helpful specially Margot
And the gym and specially the very professional helpful trainer Mahmoud
The rooms are clean and a lot of activities around the beach and the pool
A very good location at the sea with a very nice snorkeling area
The food is very delicious and has a lot of variety . Specially the sea food
About the bar tenders they are very friendly and funny

Date of stay: September 2021
Trip type: Travelled with friends
Thank KiroM23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saleh Swelam, Guest Services / Front Office at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded 5 September 2021

Dear KiroM23,
Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh.
I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience.
Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future.

Kind regards,
Saleh Swelam
Front Office Management
E-mail: fo.mgr@cleopatraluxurysharm.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2021 via mobile

A beautiful hotel for families with children, with suitable services for them, and a family can stay in it without children, but only young people do not fit in with them because of the inconvenience of young children.

It was a nice experience , good luck

Date of stay: September 2021
Trip type: Travelled with friends
Thank hafiano
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saleh Swelam, Guest Services / Front Office at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded 5 September 2021

Dear hafiano,
Thank you very much for sharing your pleasant review following your recent stay here at Cleopatra Luxury Resort Sharm El Sheikh.
I am thrilled to learn that you had a great stay with your family and you experienced a helpful and friendly service from our ambassadors. Our hotel is indeed very convenient as it is located in one of the most amazing spot on Red Sea.
Thank you again for your pleasant review and we look forward to welcoming you back again in the near future.

Kind regards,
Saleh Swelam
Front Office Management
E-mail: fo.mgr@cleopatraluxurysharm.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2021 via mobile

The most beautiful hotel, literally. I love to go there every year because of its beauty and the tranquility of the place. The food is good. The staff is excellent. I hope everyone goes to the hotel. Fantasy

Date of stay: September 2021
Trip type: Travelled with family
Thank 887gannal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saleh Swelam, Guest Services / Front Office at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded 5 September 2021

Dear 887gannal,
Thank you very much for sharing your pleasant review following your recent stay here at Cleopatra Luxury Resort Sharm El Sheikh.
I am thrilled to learn that you had a great stay with your family and you experienced a helpful and friendly service from our ambassadors. Our hotel is indeed very convenient as it is located in one of the most amazing spot on Red Sea.
Thank you again for your pleasant review and we look forward to welcoming you back again in the near future.

Kind regards,
Saleh Swelam
Front Office Management
E-mail: fo.mgr@cleopatraluxurysharm.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2021 via mobile

The first impression is all the staff is friendly and wants to help from the reception, the golf car drivers , waiters and the room service.
The room is large and well organised.
The food is tasty but not all the time.
The pesine is good.
The beach is rocky and not good for children but the coral is amazing.
The most worst thing is the animation is very bad and have no varites and need more improvement.

Date of stay: August 2021
Trip type: Travelled with family
Thank N6708PHahmede
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saleh Swelam, Guest Services / Front Office at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded 5 September 2021

Dear Valuable Guest,
Thank you very much for sharing your review following your stay here at Cleopatra Luxury Resort Sharm El Sheikh.

We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future.
I would like also to thank you for your experience feedback which gives a corrected version of your last stay.

We are sincerely apologizing if we could not meet your good-self expectation in some of the hotel service aspect. Our goal simply is to exceed every single guest's expectation, accordingly all hotel teamwork are doing their utmost to fulfill all requested requirements.

We are appreciating your kindness to be in contact with us directly at your nearest convenience in order to restore your confidence once again at Cleopatra Luxury Resort Sharm El Sheikh.

Thank you again for your review and we are looking forward to your respond which is very valuable to us.

Kind regards,
Saleh Swelam
Front Office Management
E-mail: fo.mgr@cleopatraluxurysharm.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2021 via mobile

The hotel is very good and the most beautiful thing in the hotel is the animation team... they are friendly and helpful specially the kids club ...my kids were very happy and were very excited...we'll go again

Date of stay: August 2021
Trip type: Travelled with family
Thank Alaaabousalem23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saleh Swelam, Guest Services / Front Office at Cleopatra Luxury Resort Sharm El Sheikh, responded to this reviewResponded 5 September 2021

Dear Guest,
Thank you very much for sharing your delighted review following your stay here at Cleopatra Luxury Resort Sharm El Sheikh.
I am delighted to read that your experience in our hotel was a perfect start for your holiday as you were able to have a memorable and unforgettable stay.
I am also glad to know that you enjoyed Cleopatra Luxury personal services and the cleanliness of your room and you experienced a great service from our teamwork.
Our hotel is indeed very convenient as it is the only one resort which has such a proper 120 Meter Jetty ending by unbelievable coral reef for unforgettable snorkeling pictures.
Thank you again for your pleasant review and we look forward to welcoming you back again in the near future.

Kind regards,
Saleh Swelam
Front Office Management
E-mail: fo.mgr@cleopatraluxurysharm.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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