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Reviewed 4 weeks ago via mobile

Thank you for wonderful time here in Rixos Sharm el Sheikh - me and my mom enjoyed it very much. Extremely friendly and polite staff, especially waiters near the heated pool - Mr. Eslam (rollerskater) was very friendly and helpful.
I enjoyed Sunset Beach Bar - there is DJ everyday from 16:00. Nice time till the sunset!
Definetely will come back.

Date of stay: April 2021
Trip type: Travelled with family
1  Thank RimSirv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Karabanova, Guest Services / Front Office at Rixos Sharm EL Sheikh, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to share your experience about Rixos Sharm el Sheikh.

We are delighted to read you had such an enjoyable stay- thank you for your comments they have been shared with our entire team.

We look forward to welcoming you back again soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The Adult only concept in the way it should be: calm & quiet, quality alcohol, unobtrusive and friendly staff.

Turkish luxury services and quality all over the territory, great a-la cart restaurants, many sport and relaxation facilities.

Enjoyed each day in Rixos Sharm!

Date of stay: March 2021
    • Value
    • Rooms
    • Service
2  Thank 723mikalaih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Karabanova, Guest Services / Front Office at Rixos Sharm EL Sheikh, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to share your experience about Rixos Sharm el Sheikh.

We are delighted to read you had such an enjoyable stay- thank you for your comments they have been shared with our entire team.

We look forward to welcoming you back again soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

From the moment I’ve been here every thing has gone wrong. Awful staff, awful room and awful food! I honestly don’t know how it has 5 stars it’s nothing compared to Four seasons or Mandarin oriental! I am particularly upset about overhearing a staff say to his colleague something bad about my mother...Don’t be fooled I do understand Arabic and if I manage to catch him again I will be confronting him! Let’s talk about the food. Oh gosh, disgusting. No non dairy milk is the worst part, how can a 5star hotel not have anything for lactose intolerant guests? Food is tasteless, I used to critic food so I know what i am talking about, all produce is clearly cheap and very low quality. If you are thinking about staying here..DONT you will be extremely disappointed. The whole hotel feels very cheap. No luxury at all.

Date of stay: April 2021
Trip type: Travelled with family
Thank Rosieeb40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Karabanova, Guest Services / Front Office at Rixos Sharm EL Sheikh, responded to this reviewResponded 4 weeks ago

Dear Valuable Guest

We are extremely disappointed that we could not meet your expectations on this occasion

We hope you will consider visiting us again in the future in order to change your impression about Rixos Sharm el Sheikh

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2021

My wife and I just returned from a 7 night stay at Rixos Sharm El Sheikh Adult Friendly - and I would go back immediately. From check-in to check-out, the entire guest experience was an entirely relaxing one. The room we had was luckily away from the central entertainment area so we enjoyed the quietness we had been longing for. The food, in particular the choice of à la carte restaurants, was simply fabulous. The quality of food is very high and will satisfy even the most demanding diners. The Ultra All Inclusive concept is a bonus for guests as one can leave the wallet behind for the entire stay – and just keep enjoying delightful food ranging from Turkish to Japanese, from seafood to a Brazilian Churascaria and on to Italian or Indian delicacies. And there is the main restaurant, Palm, where breakfast with some 500 dishes awaits eager diners. And then, there are several bars around the entire complex, too.

For a water person, this hotel is liquid heaven on earth: There are six pools to choose from, and naturally, there's the ocean there as well (with excellent snorkelling along a reef wall some 70 metres from the beach - stunning).

Particular mention deserve all the staff that were just ultra-friendly. No request or wish was ever too much. The warmth, the many friendly smiles and genuine hospitality the staff provide guests with is a heart-warming experience. Thank you so much to everyone we have had dealings with during our recent stay. - There are a few staff that just went way beyond their call of duty, and I am very happy to name them specifically:
@Huda Kamal, Food & Beverage – super friendly, always happy to interact with guests and just simply exceeding expectations
@Mona Ali, Food & Beverage – fast, helpful and always smiling
@Mohamed Maher and Reham Elsayed, Food & Beverage – the super-helpful hands around the breakfast buffet
@Ashraf Said and Ahmed Maher, Food & Beverage – never too busy not to have a chat and interact with us
@Ahmed Samir, Pool Bar – running the pool bar as if it was his very own. Great sense of humour and always happy to have a chat with guests.
@Yasser Mohamed, Housekeeping – Yasser looked after us as if we had been part of his family. We particularly loved his great sense of humour by decorating the bed with crocodiles, elephants or flowers made up of towels. Thank you kindly, Yasser.

We undertook a day trip by boat to Ras Mohamed Marine Protected Area with Pyramids Diving Centre (operating within the Rixos Hotel). Great day trip, excellent organisation and wonderful crew, particularly Barracuda (nickname), the young chap who swims like a fish and never stops smiling – thanks to you all, too.

Room tip: Units 3, 18 and 19 offer quieter rooms with shaded balconies, which probably is a big plus during the warmer time of the year.
Date of stay: March 2021
    • Location
    • Sleep Quality
    • Service
1  Thank Intergallacticvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra Rixos, Guest Services / Front Office at Rixos Sharm EL Sheikh, responded to this reviewResponded 30 March 2021

Dear Guest,

Thank you for taking the time to share your experience about Rixos Sharm el Sheikh.

We are delighted to read you had such an enjoyable stay- thank you for your comments they have been shared with our entire team.

We look forward to welcoming you back again soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2021 via mobile

Fantastic
The staff is great; everyone is friendly and caring. Food was great and delicious restaurants were great. Everything was planned with such precision. The property is beautiful and the gardens and beds are comfortable, thanks also to Ibrahim saber and Mahmoud Raslan who work in the restaurant. They are very interested in people.Bani cuma

Date of stay: March 2021
Trip type: Travelled with family
1  Thank selam1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Karabanova, Guest Services / Front Office at Rixos Sharm EL Sheikh, responded to this reviewResponded 29 March 2021

Dear Guest,

Thank you for taking the time to share your experience about Rixos Sharm el Sheikh.

We are delighted to read you had such an enjoyable stay- thank you for your comments they have been shared with our entire team.

We look forward to welcoming you back again soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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