A marvelous stay in Rio during the pandemic. The Grand Hyatt Rio has continued to provide top-notch service and amenities despite some small adjustments due to local regulations. General Manager Laurent Ebzant truly has gathered the most outstanding team and combined this with a luxury paradise!
From the day before the stay until the very last moment the experience was flawless. Always attentive and eager to organize any experience, the Conceirge and Grand Club Managers Felipe and Denise ensured that every moment of the trip was bespoke. From the pre arrival email with transportation and hotel activities to scheduling COVID test to return to the USA, nothing was too big or too small for this dynamic duo. They manage the wonderful team at the Grand Club. If you are able to upgrade to the Grand Club, I would highly recommend it as the evening sunset cocktails and snacks are the perfect combination to watch the breathtaking sunset over the Marapendi Lagoon, an exquisite experience not to be missed. The team at the Club Lounge: Alessandro, Caline, Alex, and Victor were outstanding and made you feel at home.
We chose the Ocean Lagoon suite for our stay and it was spacious and had plenty of room to entertain and feel comfortable while enjoying the Resort. The pool and beaches were great and the service was outstanding. We enjoyed the daily breakfast which was a nice combination of traditional Brazilian dishes and...A marvelous stay in Rio during the pandemic. The Grand Hyatt Rio has continued to provide top-notch service and amenities despite some small adjustments due to local regulations. General Manager Laurent Ebzant truly has gathered the most outstanding team and combined this with a luxury paradise!
From the day before the stay until the very last moment the experience was flawless. Always attentive and eager to organize any experience, the Conceirge and Grand Club Managers Felipe and Denise ensured that every moment of the trip was bespoke. From the pre arrival email with transportation and hotel activities to scheduling COVID test to return to the USA, nothing was too big or too small for this dynamic duo. They manage the wonderful team at the Grand Club. If you are able to upgrade to the Grand Club, I would highly recommend it as the evening sunset cocktails and snacks are the perfect combination to watch the breathtaking sunset over the Marapendi Lagoon, an exquisite experience not to be missed. The team at the Club Lounge: Alessandro, Caline, Alex, and Victor were outstanding and made you feel at home.
We chose the Ocean Lagoon suite for our stay and it was spacious and had plenty of room to entertain and feel comfortable while enjoying the Resort. The pool and beaches were great and the service was outstanding. We enjoyed the daily breakfast which was a nice combination of traditional Brazilian dishes and familiar international favorites.
All of the restaurants and bars were spectacular. We even took the caipirinha making class and it was a blast to learn with the group and to enjoy a few drinks with fellow guests!
I can't wait to go back, it truly was a divine experience and I would highly recommend this to anyone traveling to Rio de Janeiro!More
Show less