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Reviews (2,220)
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All reviewsbeautiful historic hoteldriskill barcafe bakerysenate roomclassic hotellive musicsixth streetheart of downtownceiling fanstreet noisehotel barvalet parkingvalet servicevisiting austintexaselevatorlobby
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23 - 28 of 2,220 reviews
Reviewed 4 weeks ago

It would be really, really easy to zero this hotel review just because they lost our reservations. Not just any reservation, but the reservation I made there for my daughter's wedding. Had booked a suite for us and a room for Grandma only to find that they lost our reservation. Ended up with Okay rooms, but not the Suite we reserved. It's an old worn out hotel in need of updates and if it weren't for the beautiful bar, there really wouldn't be much to talk about.

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Tonefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karli S, Manager at The Driskill, responded to this reviewResponded 3 weeks ago

Greetings. Thank you for reviewing your experience with us and for your kind words about our rustic and refined bar. We have messaged you to gain more insight on your reservation and hope to get to the bottom of where this issue occurred. We appreciate your help in improving our guest experiences and hope to have the opportunity to welcome you back for an improved stay in the future.

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Reviewed 4 weeks ago

Very nice experience. The hotel meet and greet was most gracious and we booked a room with 2 queens, clean and fresh and large. Oddly the room had no full length mirror??? Makeup mirror sits on a low table about 1 1/2 foot off the floor....no way to use. The bath could use some shelving though. Coffee in room was exceptionally tasty. They introduced a Sunday Blues Brunch which was definitely the highlight of our stay. Future guest might need reservations for this quite a way in advance since it will really take off. With a $35 per person charge for outstanding eats plus a live band sounding like New Orleans they will have a winner. Dinner for our anniversary was quite memorable with super service and tasty (while pricey) menu items.

Stayed: May 2018
Thank Dinty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine B, Guest Relations Manager at The Driskill, responded to this reviewResponded 2 weeks ago

Hello and thank you for sharing your experience on TripAdvisor. It was an honor to have you stay at The Driskill for your Anniversary. It is so wonderful to hear that you enjoyed your stay, including our New Sunday Blues Brunch! We are very excited to be collaborating with another Austin Iconic Venue such as Antone's and are delighted we got to share the experience with you. We would like to also take this time to sincerely apologize that there was not a full length mirror in your room and that the makeup mirror was not in the correct position. This important feedback will be brought to our Guest Room Experience Team for improvement. Thank you once again for choosing to stay at The Driskill Hotel. It would be our absolute pleasure to welcome you back in the future.

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Reviewed 4 weeks ago

My visit at the Driskill was very good. I've stayed at the property a few times. If you want a genuine historic experience, this is the hotel for you in Austin. The rooms were well appointed, and overall the property was very accommodating. The reason for not giving a 5 star rating is often times "little fish get lost in a big pond!" Not overly individualized service.

Stayed: July 2017
Thank den3263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christie J, Guest Relations Manager at The Driskill, responded to this reviewResponded 2 weeks ago

Hello and thank you for sharing thoughts regarding your recent stay at The Driskill Hotel. We are honored that you choose to come back and stay with us in our historic home. We do sincerely apologize that you did not receive the individualized service that you deserve. Please email your preferences so that we may ensure your future stays are seamless and enjoyable. Please send to: concierge@thedriskill.com
and we would be more than happy to take care of your individual needs at your next stay with us. Cheers!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

You can feel the history and beauty as you walk in the door. The Blackberry Smash in the lounge was my husband favourite..and he is a beer guy. The hallway on your floor is gorgeous w artwork. Can’t beat the location. Worth the extra couple of dollars.

Stayed: June 2018, travelled as a couple
Thank s w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karli S, Manager at The Driskill, responded to this reviewResponded 3 weeks ago

Thank you for your uplifting review of how our hotel helped make your stay memorable! We love blending timeless charm with modern sophistication and historic elegance with our vibrant downtown setting, and we love that you do too! Thank you again for your kind words and we can't wait to welcome you back. Cheers!

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Reviewed 4 weeks ago

I was sold an “upgrade” to city view room. They said sixth street room could not be promised to be quiet. Room looked at the side of building next door. The alley bellow had dumpsters. The dumpsters were emptied multiple times between 2 & 4:30 AM. Wife and I had worst nights sleep ever. Exhausted next day. I would have saved the money and slept at the hostel across the street. Stay anywhere but Driskill. Wife and I had wanted to stay there because old historic hotel. Do yourself a favor, stay elsewhere and visit the hotel just to look at.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank jbstapler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karli S, Manager at The Driskill, responded to this reviewResponded 3 weeks ago

Greetings. Thank you for sharing your candid feedback with us. We would like to sincerely apologize for any disturbances you experienced. The Driskill strives to make every guests stay positively memorable and we are very disappointed we fell short of this goal with you. Please know that your experience has been shared with our leadership team to enhance our overnight experience for our guests. Thank you for choosing to stay at The Driskill Hotel. We hope to have the chance to welcome you back for an improved stay in the future.

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