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Reviewed 2 May 2018

We enjoyed a romantic weekend away at the Driskill. The hotel is beautifully restored and shows respect and love for its rich history. Excellent location. Fun to see Austinites arriving in tea garb for fancy Sunday tea. Very friendly and helpful staff.

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Felg2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine B, Guest Relations Manager at The Driskill, responded to this reviewResponded 7 May 2018

Thank you for choosing to stay at The Driskill Hotel for a romantic get away. We are delighted to hear that you enjoyed the restoration of the building and the rich history of the establishment. Our leadership committee will be proud to hear that the staff was friendly and helpful. We hope to see you again the next time you are in Austin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

A truly grand hotel. Easy to get the feel of grandeur from the 1886 timeframe of early Austin days. Flawless, spacious and beautiful decor downstairs and throughout lobbies. Staff very friendly and helpful. Facilities like the grill room, bar, ballroom and 1886 brunch areas are wonderful to take in.
Rooms are modest but adequate. Reasonably comfortable.

Stayed: April 2018, travelled as a couple
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine B, Guest Relations Manager at The Driskill, responded to this reviewResponded 7 May 2018

Hello and thank you for sharing your review on TripAdvisor. It is wonderful to hear that you enjoyed The Grand Driskill Hotel, from the spacious lobby, the decor of the building and rooms, to the friendliness of our staff. Thank you so much for choosing to stay with us. It would be our honor to welcome you back to the hotel the next time your travels bring you to Austin.

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Reviewed 30 April 2018 via mobile

We stayed here one night for work and it was great! The hotel staff was super helpful and friendly. The rooms were very clean and had a lot of charm. The location is also great for walking around downtown Austin. There’s a great cafe attached for breakfast and brunch and a bar which had live music at night!

Stayed: April 2018, travelled on business
Thank SunSandStyleSports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine B, Guest Relations Manager at The Driskill, responded to this reviewResponded 7 May 2018

Thank you for choosing to stay at The Driskill hotel on your business trip. We are delighted to hear that our staff was helpful and friendly, that you found your guest room to be very clean, and that you enjoyed the location of the hotel. Our culinary team will be happy to know that you enjoyed the cafe and the bar area including the live music. Thank you once again for choosing to stay with us. We hope to see you again the next time you are in Austin.

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Reviewed 26 April 2018

Felt like a dream pulling up and waking up. An amazing experience I'd encourage others to have. Well worth it and we will be back! Staff was welcoming and non-judgmental, friendly and seemed to genuinely care about our time there.

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine B, Guest Relations Manager at The Driskill, responded to this reviewResponded 1 May 2018

Thank you for choosing to stay at The Driskill. It is wonderful to hear that you had an amazing time and that your dream was a reality. Our Leadership Team is proud to hear that our staff was friendly and caring. We hope to see you the next time you are in Austin.

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Reviewed 24 April 2018

We were given a handicap room with no warning. The bathroom was awful with countertop at all. The room looked dated. Only one extra chair in the room so room service for two did not work well. The price of the room was way, way too much for what we got. Never again!

  • Stayed: April 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank katiewick2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine B, Guest Relations Manager at The Driskill, responded to this reviewResponded 1 May 2018

Hello and thank you for providing us with your candid feedback. First and foremost we would like to sincerely apologize that you were placed in a ADA room without your knowledge. Please know this is not our standard and it will be addressed with our staff to ensure we are being completely transparent with our guests regarding their room type. Thank you for choosing to stay at The Driskill.

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