We have stayed at the Hampton Inn in Athens several times and the staff is great, very courteous and helpful. One area that needs work is the gym. It’s very small and when we visited the lowest weights were 15lb and two of the three cardio machines were not working.
Dear Guest,
Thank you for writing a review about our property. I am disappointed that we were unable to meet your expectations during your visit. Thank you for bringing to our attention about some of the equipment not working properly in the fitness area, we were unaware that they weren't working properly and are in the process of getting them fixed. Thank you for sharing your experience, we hope to see you again soon.
I was given a $142/night rate upon check-in, but I did not elect to get a printed receipt. Big mistake. Swiped my debit card and moved on. Upon check-out I was told everything was fine & they would send me an email receipt. Next day, the original charge was reversed and I was charged $260/night. Talked to front desk and manager to no avail. Ask manager for her leader’s name, but she wouldn’t provide it. Found owner’s name online and emailed him. Crickets. Bottom Line: Get a receipt of the rate upon check-in; otherwise, the Hampton Inn in Athens can reverse your debit card transaction and charge you the rate they want. Learn from my $378 mistake.
This Hampton sits up on a hill off the highway. Which makes it very quiet. It is clean and staff very nice. It has a nice spacious parking lot. Many restaurants are close and easy to get to. Many are in walking distance. Pizza Hut will also deliver to your room. I gave it 4 stars because I had to go to lobby to get extra towels.
Dear Guest,
Thank you for taking the time in writing a review about our property. We know your time is valuable, so we appreciate your feedback. I was delighted to see that you have given our property a favorable review and so happy to see we were able to meet your expectations. Your complimentary feedback will be shared with our management and staff.
The room was clean, quiet and exceptionally well appointed, especially for mobility challenged, as the bed, commode and easy chair were all comfortable. The reception by Amber and Courtney was warm, helpful and professional. The hotel is situated away from road traffic.
Dear Evelyn,
Thank you for taking the time in writing a review about your visit with us. We are delighted to see you enjoyed your stay with us. We hope to see you next time you are back in the Athens area.
The front desk staff are always so friendly and helpful. If there are any concerns, they are quick to resolve any issues. The breakfast staff brightens my day and the food is delicious. The housekeeping staff works very hard and keeps the facility nice. Again, if there is ever an issue, it is quickly resolved. The WIFI works well and it is nice to have the business center in case I need to print something out. I recommend this hotel and will continue to use it as I travel for work and for personal reasons.
Dear Guest,
Thank you for taking the time in writing a review about our property. We are happy you recommend our hotel and will continue to stay with us for your business and personal travels. Thank you for sharing your experience with me, your complimentary feedback will be shared with the rest of the staff. We hope to see you again soon.
