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Iowamom515
Ankeny, Iowa

Hotel gym needs work

4.0 of 5 bubblesReviewed 2 Sept 2024
We have stayed at the Hampton Inn in Athens several times and the staff is great, very courteous and helpful. One area that needs work is the gym. It’s very small and when we visited the lowest weights were 15lb and two of the three cardio machines were not working.
Date of stay: September 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hampton Inn Athens, responded to this review
Responded 7 Sept 2024
Dear Guest,
Thank you for writing a review about our property. I am disappointed that we were unable to meet your expectations during your visit. Thank you for bringing to our attention about some of the equipment not working properly in the fitness area, we were unaware that they weren't working properly and are in the process of getting them fixed. Thank you for sharing your experience, we hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (754)
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    Traveller rating
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    All reviews ohio university great stay in town room was clean would stay here again hotel is located staff was friendly waffles very nice hotel free breakfast hot tub my son convenient location one night stay connie inns walmart
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    5 - 10 of 754 reviews
    Reviewed 13 August 2024

    I was given a $142/night rate upon check-in, but I did not elect to get a printed receipt. Big mistake. Swiped my debit card and moved on. Upon check-out I was told everything was fine & they would send me an email receipt. Next day, the original charge was reversed and I was charged $260/night. Talked to front desk and manager to no avail. Ask manager for her leader’s name, but she wouldn’t provide it. Found owner’s name online and emailed him. Crickets. Bottom Line: Get a receipt of the rate upon check-in; otherwise, the Hampton Inn in Athens can reverse your debit card transaction and charge you the rate they want. Learn from my $378 mistake.

    Room tip: Get a receipt when you check-in.
    Date of stay: August 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Buddy G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 July 2024

    This Hampton sits up on a hill off the highway. Which makes it very quiet. It is clean and staff very nice. It has a nice spacious parking lot. Many restaurants are close and easy to get to. Many are in walking distance. Pizza Hut will also deliver to your room. I gave it 4 stars because I had to go to lobby to get extra towels.

    Date of stay: July 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Jim J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, Owner at Hampton Inn Athens, responded to this reviewResponded 6 August 2024

    Dear Guest,
    Thank you for taking the time in writing a review about our property. We know your time is valuable, so we appreciate your feedback. I was delighted to see that you have given our property a favorable review and so happy to see we were able to meet your expectations. Your complimentary feedback will be shared with our management and staff.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 May 2024

    The room was clean, quiet and exceptionally well appointed, especially for mobility challenged, as the bed, commode and easy chair were all comfortable. The reception by Amber and Courtney was warm, helpful and professional. The hotel is situated away from road traffic.

    Date of stay: May 2024
    • Trip type: Travelled solo
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Evelyn B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, Owner at Hampton Inn Athens, responded to this reviewResponded 4 June 2024

    Dear Evelyn,
    Thank you for taking the time in writing a review about your visit with us. We are delighted to see you enjoyed your stay with us. We hope to see you next time you are back in the Athens area.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 25 April 2024

    The front desk staff are always so friendly and helpful. If there are any concerns, they are quick to resolve any issues. The breakfast staff brightens my day and the food is delicious. The housekeeping staff works very hard and keeps the facility nice. Again, if there is ever an issue, it is quickly resolved. The WIFI works well and it is nice to have the business center in case I need to print something out. I recommend this hotel and will continue to use it as I travel for work and for personal reasons.

    Date of stay: April 2024
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Nikki G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, Owner at Hampton Inn Athens, responded to this reviewResponded 19 May 2024

    Dear Guest,
    Thank you for taking the time in writing a review about our property. We are happy you recommend our hotel and will continue to stay with us for your business and personal travels. Thank you for sharing your experience with me, your complimentary feedback will be shared with the rest of the staff. We hope to see you again soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 9 January 2024

    Great first floor room with a comfortable bed, walk-in shower, space to set toiletries in the bathroom, plenty of outlets Wi-Fi. Friendly and helpful staff. Delicious hot breakfast with many choices.

    Date of stay: December 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank 47sissy23
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at Hampton Inn Athens, responded to this reviewResponded 18 January 2024

    Dear Guest,
    Thank you for taking the time in writing a review about our property. We are delighted you enjoyed your stay with us. We hope to see you again next time you are in the Athens area.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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