We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
US$49
View deal
Free cancellation until 30/10/21
Booking.com
US$49
View deal
Free cancellation until 29/10/21
FindHotel
US$35
View deal
Free cancellation until 24/10/21
Hotels.comUS$49
PricelineUS$49
TravelocityUS$49
View all 15 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (2,798)
Filter reviews
2,798 results
Traveller rating
887
1,189
448
164
110
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
887
1,189
448
164
110
Show reviews that mention
All reviews berjaya times square level room monorail station bukit bintang tour desk low yat plaza walking distance location is excellent buffet breakfast petronas towers shopping imbi mall pavilion counter asia
Selected filters
Filter
Updating list...
98 - 103 of 2,798 reviews
Reviewed 10 September 2019

We stayed for 3 nights at the Melia KL in a Level Suite and were not disappointed. The bedrooms are large and well decorated with a lovely bathroom, serviced regularly, having access to the Level Lounge was also definitely worth the additional payment. Private check in/out, Breakfast and afternoon cocktails/canapes are lovely and the hotels location makes access to all the city attractions very easy. We will definitely stay here again should we return to KL.

Room tip: Book the Level its well worth it!
Date of stay: August 2019
    • Location
    • Rooms
    • Service
2  Thank japplet0n
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 10 September 2019

Dear japplet0n,


Thank you for taking your valuable time for sharing your stay experience with regards to our excellent newly refurbished room.

It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.

Best Regards,
Azlina Kassim
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2019

- Spoil the whole honeymoon mode
- The kettle is still filled with dirty water
- Ask for some decoration and mention willing to pay, nothing was given, total disapointment when entering the room
- Staff is too slow, queue up for a long time

Date of stay: September 2019
    • Value
    • Location
    • Service
1  Thank samgor4ni
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 10 September 2019

Dear samgor4ni,


We very much regret that we could not meet your expectations in various areas. Please accept our sincerest apologies for those exceptional lapses which obviously do not reflect our usually high service standards which you can rightfully expect at a Melia Kuala Lumpur.

With regards of room and arrival experience, Melia Kuala Lumpur team works very hard every day in order to provide our guest with the best service and experience as we consider this variance that you encountered.

We look forward for you visiting us again so you can truly experience our genuine and competent service.

Best Regards,
Azlina Kassim
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2019

Arrive at the hotel at 11am, and allowed to early check in. Great location, just a walk away to Imbi Monorail station, opposite of Berjaya Time Square for immediate shopping. Overall very good hotel, just breakfast have less variety.

Room tip: book through Melia website, offer better discount
Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
2  Thank kyrriez
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 10 September 2019

Dear kyrriez,


Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.

It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.

Best Regards,
Azlina Kassim
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2019

Excellent hotel for a family holiday stay.We hired three superior double rooms for four days.There was some delay in check in.We got only one room at 2 pm and has to wait for another 2 hours to get the other two rooms.they were apologetic. But not fair for the guests.

Rooms were very good with good view and big rooms.Hotel is in the midst of all conveniences. Near by shopping centers , mono rails so many food out lets all in walking distances.Good break fast but most of the days not much change in the menu
Polite people around and willing to help always.
I will recommend this hotel for a family holidays and will definitely stay here again in my next visit

Room tip: Take an upper floor so that can avoid street sound
Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
2  Thank MATHEW Z
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 5 September 2019

Dear MATHEW Z,


We are delighted that you and your family have had wonderful stay with us and we appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favourable comments and waits in welcoming your return very soon.

Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.

It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

Best Regards,
Azlina Kassim
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

My company held a metting in the hotel , so I stayed 4 nights. All facilities are great. The Hotel is close to the shopping areas in KL. Just accross is a major shopping center. The elevated train has a stop just to the right, walking out of the hotel

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank GerhardT684
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this reviewResponded 5 September 2019

Dear GerhardT684,


Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.

Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.

Best Regards,
Azlina Kassim
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews