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8 - 13 of 574 reviews
Reviewed 8 February 2018 via mobile

Located in the center.
From windows view of the cathedral.
Parking. Pool. In the rooms are warm. Cleaning at 3...
Change the towels and clean the bed. Breakfasts are decent.
Convenient for the location of tourists.

Date of stay: February 2018
Trip type: Travelled on business
3  Thank Alkyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TatianaManager, Менеджер по обслуживанию клиентов at Shalyapin Palace Hotel, responded to this reviewResponded 9 February 2018

Dear Alkyn, Thank you very much for sharing your review about your recent experience at Shalyapin Palace Hotel. We are delighted to read that you enjoyed your stay at the hotel. We would be happy to welcome you back for another stay. Kind regards, Tatiana Semina, Service Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017

The hotel is located on Bauman street, right near the attractive places.It is good for couples and family. Good health club, swimming pool and sauna. Easy access to Bauman street.I had excellent view of Bauman street. Kalitso Mall, McDonalds, KFC, Liquor shop, Restaurants are just next doors. Taxis are easily available. Lake, Tatar village are on walking distance. Rooms facility are average to below average. Breakfast is certainly below average compared to other hotels.

Room tip: View of Bauman Street.
Date of stay: January 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Nileshkumar M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 March 2017

The best thing about this hotel is its location in the middle of Kazan's main pedestrian street. Apart from that the rooms are great and the breakfast is tasty. We had a problem with the noise coming from the neighboring room and the staff ignored us. I work in a tourism industry so I know the customer is always right. I hope they'll learn from this experience.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank HappyFrogTravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2016

I certainly recommend this hotel to all travelers since it has a wonderful location, just a short stroll to all important places. Breakfast is good, personal is friendly and helpful. We travelled with 2 children so we enjoyed its swimming pool.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Elena O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KirillGlobov, Менеджер по обслуживанию клиентов at Shalyapin Palace Hotel, responded to this reviewResponded 4 June 2016

Dear Elena!

Thanks for your comment and recommendations! Hope to see you and your kids again!

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Reviewed 18 December 2015 via mobile

It's my first time staying at a "local" hotel in Kazan, normally chose to go with the international chain hotels.

The best part of this hotel is the location! Bang in the heart of Kazan & accessible to major attraction that the city has to offer.

The rooms are big & the buffet breakfast has plenty of selections too. The hotel staff are friendly & will try to accommodate to your request ..

Date of stay: December 2015
Trip type: Travelled on business
1  Thank Jaqen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kirill G, Менеджер по обслуживанию клиентов at Shalyapin Palace Hotel, responded to this reviewResponded 25 February 2016

Dear, Jaqen!

Thanks to your reply!
We are glad you liked staying in our Hotel. Thank you for your high estimations!

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