Sorry to say this, but very disappointing.
Lets start with something good...
1. Hotel Address was great. Walking Distance to Metro Walk. Good city view from our room.
2. Staffs are polite and welcoming.
3. A lot of dinning options at the groud level of the hotel.
And, about my rating:
1. When I arrive, I can't Check In unless i gave a 1000pesos security deposit! The recep, insisted to leave my ID at the Front Office to make sure I pay the amount. Other hotels I went in, they just... "It's fine Sir, Welcome and Enjoy your stay".
2. THE ROOM. Like a MOTEL. HAIRS EVERYWHERE. BED SHEETS, LAUNDRIED, but not CLEAN. Stains EVERYWHERE. The cleaners even hide the Stains under the BED RUNNER. PILLOWS has visible Stain on top of it. To be clear I Think EVERYTHING was changed but CHANGED WITH STAINED LINENS. Yellowish stain on the 1st bed sheet, Hiden Under the Duvet.
3. HAIRS !! I checked in first, around 5pm. I checked the room if its clean. Its my BIRTHDAY Surprise for my partner. After checking, Hairs everywhere. Under the Tables, Chair and Bed. ALSO, a EYELASHES like hair on the bed.
and, NO SLIPPERS? Even motels have disposable slippers, other hotels with the same rate has slippers even its almost like a paper slipper.
INFAIRNESS... after I called the Housekeeping, they Immigiately replaced my bed sheets.