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Reviewed 20 March 2020

We put a ton or research into where to stay in Boquete, and the Haven had a great online presence as well as good prices/ location/ everything we wanted. We paid our deposit through their site and were all set to go...and then COVID-19 struck. I work in a hospital, and had travel restrictions well before the national travel bans/ borders shut. The Haven staff worked with me, and even though the deposit was non-refundable and no national restrictions had taken hold, they refunded me anyway. Very responsive by phone and email, and always checking in with us. Once this pandemic fizzles out and we can travel again, we plan on staying with the Haven for sure. Can't praise their customer service enough!

Date of stay: March 2020
    • Service
Thank Typhoofcm22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl Lafoe, Owner at The Haven Boquete, responded to this reviewResponded 12 March 2021

Very kind words. Thank you for considering us for your next trip. We look forward to welcoming you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2020 via mobile

We had an amazing stay at the heaven. The property is beautiful and is located in a quite area just outside the Boquete. You can still get anywhere in few minutes, although you need a car. The room has all needed amenities- TV, fridge, microwave, and the bed was quite comfortable. The building itself is very stylish with lots of glass, space and nice garden. There is no restaurant in site, but you get breakfast in the room at the time you want. There is a very good gym, sauna, jacuzzi and swimming pool. They have good selection of spa services. The receptionists are wonderful and very helpful. The place is just perfect for relaxing and wellness. I wish we had more time to enjoy it, will definitely stay again if back to Boquete.

Date of stay: December 2019
1  Thank viktoryiak2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia J, Manager at The Haven Boquete, responded to this reviewResponded 3 January 2020

Good day
Thank you so much for taking the time to write a wonderful review. So glad to hear you enjoyed your stay with us.
Best wishes The Haven Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2019 via mobile

A very exquisite private location surrounded with greenery. A pool and sauna are part of the amenities. I went there for a massage. It was heavenly! It’s a must visit location for relaxing and having a zen experience.

Date of stay: September 2019
Trip type: Travelled solo
Thank kristinc855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2019

My husband & I recently stayed at the Haven and were very happy with the property. Our room, with a small patio in the garden, was spacious and clean. The property is gorgeous. The staff friendly. We enjoyed the fact that there is a yoga room on site and daily yoga sessions. Micheal's classes were particularly good. Breakfast is served to the room and taken on the patio, which was lovely. The pool, unfortunately, is indoors, which is a shame because the rear garden could easily accommodate an outdoor pool. Nevertheless, I would highly recommend this hotel.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Beverly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2019

My wife and I stayed there for 3 nights recently while attending the Boquete Jazz and Blues Festival. The room was nice and clean. The staff and amenities were both excellent. A well equipped gym, sauna, hot tub, pool and the grounds were amazing. They also have a full service spa, yoga, personal trainers, etc. at an additional cost.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Navigator817367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The-Haven-Spa, Manager at The Haven Boquete, responded to this reviewResponded 1 March 2019

We are so glad to hear you visited Boquete for the Jazz Festival and that you chose to stay at The Haven.
Thank you for your review and hope to see you next year
Best wishes The Haven Team

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