Staff are very friendly and attentive. We appreciate how responsive the staff are to our queries, whether via Agoda messenging, or during our stay, from our phone call to reception.
Hotel provides free transport to Airport at the end of our stay. The location of the hotel at one end of Gaya St makes it so convenient to enjoy the Api Api night Food market on Fri and Sat nights and the huge Sunday morning market.
Our only complaint is that the walls are a bit thin and we could hear noises from the street and nearby live band. May we suggest noise-cancelling curtains?

Highly recommend this hotel. Stayed here on and Off while touring Borneo for 14 days. Location in KK central, close to coffee and food shops, wifi better than anywhere else I stayed, and rooms immaculately clean. Above all the friendly and helpful staff far exceeded expectations making this feel like a home away from home.
Thanks Mandarin for an enjoyable stay.

Strategically located in the centre of the town. Nearby to all the attractions in Kota Kinabalu. Comfortable room. Friendly and helpful management staffs.My friend dropped some amount of money in the hotel lobby, the staffs were so kind to contact us to return it. We had a great stay here.