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ekta p
Malaysia

Fab Location right in city centre and great staff!

Review of Mandarin Hotel
5.0 of 5 bubblesReviewed 12 Sept 2018
Loved the location. Right in the city centre, so everything, basically the whole town was around walking distance..Atkinson tower and all good cafes was just behind the hotel. Jefferson jetty was also 10 mins walk and so was the sea. The staff was very friendly and greeted warmly. Room was quiet, clean and with all basic amenities. Enjoyed every minute around this area.
Date of stay: September 2018
Trip type: Travelled with friends
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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18 - 23 of 183 reviews
Reviewed 3 September 2018 via mobile

As this is my first solo trip, I wished to find a place that is safer to stay. The hotel is located at the centre of Gaya and I really love the strategic location. Is easy accessible to the famous Hawker centres like Yee Fung laksa, Yu Kee Bak Kut Teh and etc. Moreover, other tourist hotspot like central market, filipino market, Centrepoint mall and Suria mall is all walkable within 10minutes.
The room itself is clean and tidy. Certain parts especially the corner of window usually dusty but this hotel is not! I am really impress that the way they maintain the cleanliness of the room. Moreover, all the necessary facilities like hairdryer and safety box are provided. And I love the wifi too! Is fast! Just the water heater may take a while to warm up.
Not forget to mention about their services. They do provide free transport to airport. Just book one day ahead with the receptionist. Dun worry, the staffs are very polite and friendly! On the day I check out, they even drop me a goodbye message! What a surprise!
If you ask me to rate the hotel and I would like to rate it 10/10. With such a Budget price, the service that they provided is totally excellent! Believe me, you wouldn’t regret if you choose to stay here!

Date of stay: August 2018
Trip type: Travelled solo
1  Thank Teresaling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2018 via mobile

Ok so the best thing about this hotel is it’s location. Super convenient for most things, waterfront is a short walk as are many restaurants and the Sunday markets are literally on the doorstop. Staff were pleasant and friendly. Wifi worked well.

My room - bed was large and comfy, aircon worked well and was adjustable. Shower was a good size but unfortunately the drain was a bit dodgy so the bathroom flooded each shower and it would be a bit smelly as the water slowly went down. I was on the first floor with a window looking into a back alley. This meant the room was very dark and there weren’t many lights in the room.

Price was another highlight of this room, it was really affordable.

Downside - breakfast is not included... but more so not available! And besides the 7 eleven I was unable to find anything open nearby to get breakfast most days before early pick ups for diving. So had to plan ahead and buy the night before.

Date of stay: June 2018
Trip type: Travelled solo
1  Thank DarcyHill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2018 via mobile

We have stayed 3 times in this hotel during a 16 day period visiting Sabay. Rented 2 rooms, one family room for our three teenagers and a double room for ourselves. Experienced some confusion during email communication with staff, possibly due to lack of English, but otherwise had a good experience and kept on returning. Rooms are big, bathrooms even better, clean. Wi-fi worked fine. Lots of good eateries, massage around. Would return.

Date of stay: July 2018
Trip type: Travelled with family
1  Thank AgnesT99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2018

Room was larger and enough for a one man stay. I pick a room without a window and it was good for me to sleep through the day before The Borneo Marathon. The staffs were friendly and the hotel was nearby to places to eat and mote important thing is the Gaya Street market on Sunday morning. Best thing is that the hotel will send you back to the airport for free.

Room tip: you can choose to have window for city view or no window at all for more quality sleep.
Date of stay: May 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
2  Thank Feisal_Gh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2018

Perfect location right in the middle of the town centre, it's close to everywhere and there are tons and tons nice food to eat just around the hotel. Service was fantastic, staff were very friendly and helpful, they gave us travel advice & organized a free shuttle to drop us off the airport. Room looks quite new & is tastefully renovated, it's small but has plenty of space/shelf to put our own stuff. It was very clean and tidy & they offer the cleaning up twice a day! The price is extremely reasonable, considering what we have got in return, it's superb value for money.
There is a PowerPoint next to the kettle but it doesn't match with the plug on the kettle. If I need to boil hot water, I have to bring the kettle to the table. That means, I have to move our laptop & paper works away so that I can put the kettle on the table. Better facilitate some adaptor on that PowerPoint to make it work with the kettle please.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 0061judy1003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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