Room was larger and enough for a one man stay. I pick a room without a window and it was good for me to sleep through the day before The Borneo Marathon. The staffs were friendly and the hotel was nearby to places to eat and mote important thing is the Gaya Street market on Sunday morning. Best thing is that the hotel will send you back to the airport for free.
Perfect location right in the middle of the town centre, it's close to everywhere and there are tons and tons nice food to eat just around the hotel. Service was fantastic, staff were very friendly and helpful, they gave us travel advice & organized a free shuttle to drop us off the airport. Room looks quite new & is tastefully renovated, it's small but has plenty of space/shelf to put our own stuff. It was very clean and tidy & they offer the cleaning up twice a day! The price is extremely reasonable, considering what we have got in return, it's superb value for money.
There is a PowerPoint next to the kettle but it doesn't match with the plug on the kettle. If I need to boil hot water, I have to bring the kettle to the table. That means, I have to move our laptop & paper works away so that I can put the kettle on the table. Better facilitate some adaptor on that PowerPoint to make it work with the kettle please.
You can not hope for a quiet environment because of the city but the best point is to be a convenient place. You can also go to the nightThank market by the seas in about 15 minutes by walk. The room is simple and it can be used for business. Be careful as the shower room will be flooded.
We just spent one short night in the Mandarin hotel and altogether it was a pleasant experience. We had a superior room with king size bed and the room was quite spacious and the bed rather comfy. The only real downside was that the room smells a quite a bit and the bathroom is tiny and not quite practical.
As all the other reviewers have said, the location of this hotel is extremely convenient as it is right in the centre of the city where there are lots of eateries on Jalan Gaya and also it is not far from the other key areas like the Waterfront, Jesselton Point to get the boats to TARMP, Kampung Air and we even walked to Tanjung Aru beach one evening and back (it is a bit of a ramble but just keep walking along Gaya and follow the main road). The room and bathroom were very clean, and we did get some noise from the street mainly because we were there the weekend the Navy had a special concert and march right outside the hotel but I rather enjoy being right in the hustle and bustle. Ok, so the lobby and some parts of the hotel look dated in style but this is not a five star hotel and does not claim to be. It is fantastic value for money and also the staff gave us a five-star service. The concierge Nuru and her colleagues were always smiling and incredibly friendly as were the housekeeping staff. We really appreciated their cheerfulness throughout our stay. We would definitely stay there again.
Tip: I read about the rooms being on the small side so I paid a bit more for a junior suite and was very happy with the big space we got. Upgrade if you can.
