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Ian S
Perth, Australia

Nice hotel

4.0 of 5 bubblesReviewed 27 Nov 2024
This hotel was fantastic. The room was very good, the breakfast delicious and the staff fabulous. Unfortunately the pool was almost totally undercover and with an extraordinary amount of children in it. I went in a couple of times and fled both times. We had club lounge access which was like a creche with an amazing amount of children allowed to attend. Every other hotel only permits over 12s during drink service but not here. Very noisy and the food was handled a lot. Lounge was a waste of money.
Date of stay: November 2024
Room Tip: Don't bother with the lounge access. Crowded pool.
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (2,998)
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12 - 17 of 2,999 reviews
Reviewed 26 November 2024

I visited in Kota Kinabalu on my birthday! The guest Experience Manager, Elvina Jallis, She was very very kind and sweet. She celebrated my birthday sincerely. I was impressed how she was warm-hearted. And also i love the rooftop of this hotel! The sunset was amazing even though there were lots of clouds in the sky. I definitely will visite again if i come to Kotakinabula later. Thank you for your kindness, Elvina Jallis!

Date of stay: November 2024
Trip type: Travelled as a couple
Thank 콩 배
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 9 December 2024

Dear _C3EQ,

Thank you very much for your kind words and also for acknowledging our associate, Elvina, for her exceptional service and warm hospitality. We are pleased to hear that you had such a memorable experience during your birthday stay with us, and that Elvina made your celebration even more special with her warm and thoughtful hospitality. We will be sure to pass along your kind words to her to make her day. We are also thrilled to know that you enjoyed the Rooftop bar and the breathtaking sunset, even with the clouds adding their own charm to the view.

Once again, thank you for your review and we look forward to welcoming you back to Kota Kinabalu in the future for another memorable stay.

Kind regards,
Nurqamarina
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2024

Excellent hospitality - room, services etc. Attending staffs were all attentive. Cute room deco to greet us. Two mini cakes and a sweet treat were sent to us upon room arrival. Lovely dinner at Favola was the highlight. Special shoutout to Mr Rodney for hosting us such a memorable night. Will surely come back for future stay & dining experience.

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jessicca J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 9 December 2024

Dear Jesskofield,

Thank you very much for your kind review! We are delighted to hear that you enjoyed the hospitality and the thoughtful touches, such as the room decor and the sweet treats upon your arrival at Le Meridien Kota Kinabalu. We are also pleased to know that the dinner at Favola was a highlight of your visit! Thank you for acknowledging our associate, Rodney, for his attentive and warm service. Your kind words will definitely be shared with him to make his day!

Thank you once again for your review and we look forward to welcoming you back in the future for another exceptional stay and dining experience.

Kind regards,
Nurqamarina
Guest Experience

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Reviewed 23 November 2024

The whole experience was awesome! The food was good. Did not expect to get a private room for my birthday and proposal night. The staffs were very helpful, polite and friendly. Shout out to Rodney, Abegoss, and Daniell! Awesome staffs!👍👍👍

Date of stay: November 2024
Trip type: Travelled as a couple
1  Thank Josephson J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 9 December 2024

Dear josephsonj,

Thank you for taking the time to share your review with us. We are thrilled to hear that you had a wonderful experience celebrating your birthday, and especially for your proposal night! Thank you for recognizing our associates, Rodney, Abegoss, and Daniell, for their attentive and exceptional service. Providing excellent service is a top priority for us, and we will be sure to pass along your compliments to them.

Once again, thank you for sharing your feedback and we look forward to welcoming you again for another memorable and cherished moment at Le Meridien Kota Kinabalu.

Kind regards,
Nurqamarina
Guest Experience

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Reviewed 23 November 2024

Had birthday celebration with my boyfriend at FAVOLA @ Kota Kinabalu. Not our first time here actually. As usual, they serve Amazing food with cozy ambience. Appreciate the hospitality and huge thanks to ABEGOSS AND DANIELL FOR THEIR SERVICE 👍🏻 absolutely recommended and please don’t hesitate to visit this restaurant.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank Jet30092713940
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 9 December 2024

Dear Jet30092713940,

Thank you for sharing your recent experience dining at Favola! We are thrilled to hear that you had a wonderful birthday celebration with us, and that you enjoyed the food and ambiance of our restaurant, just as you remembered :) Thank you for acknowledging our associates, Abegoss and Daniell, for their exceptional service. We will surely pass your kind words to them to make their day!

Once again, thank you for your kind review and we look forward to welcoming you back for another memorable experience, hopefully in the near future.

Kind regards,
Nurqamarina
Guest Experience

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Reviewed 8 November 2024 via mobile

Our favourite hotel and people in Kota Kinabalu.
Stayed 3 nights on the 12th floor with fantastic seaview and access to lounge.
Check in was a breeze, well managed by Herna, with a pleasant upgrade.

At the lounge we were greeted by the ever friendly staff, Peter, Laurain, Regina and others. We had breakfast, tea and cocktail at the lounge daily.
Well served with cocktails and other drinks by the staff. The soup noodles were excellent, with daily changes to the soup, ie chicken, beef, mushroom, etc.
Staff at the concierge were great in assisting us to move our golf bag and luggages. Miller was exceptionally helpful.
Room was spacious, clean and bright but more importantly with a glorious view of the sea.
The wash basin could be bigger.
We had a great stay, thanks largely to the friendly and helpful staff.
Will definitely staff at Le Meridien when in KK.

Date of stay: November 2024
Trip type: Travelled as a couple
1  Thank merc8989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 9 December 2024

Dear merc8989,

Thank you very much for your kind review! We are thrilled to hear that you had a great experience staying with us during your 3-night stay in Kota Kinabalu. Thank you for recognizing our associates, Herna, Peter, Laurian, Regina, and Miller, for their exceptional service. We are also delighted to learn that you enjoyed your time at the Club Lounge, particularly the friendly service provided by our team and the extensive selection of food and beverages. Your satisfaction is our priority, and we are pleased to know that you found the room cleanliness and facilities to be up to standard, and that the efficient assistance from our concierge team helped ensure a smooth and seamless stay.

Thank you once again for sharing your feedback with us and we look forward to welcoming you back for another memorable experience, hopefully soon!

Kind regards,
Nurqamarina
Guest Experience

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