Excellent location across from the food market and the craft market and only 15 minutes to the airport. Rooms are a little small but very nice - our room was harbor-facing and had an amazing view! The rooftop bar also has a great view of the harbor. The only downside is the food and beverage: the menu could have been larger and better on the rooftop, and the early-morning breakfast was underwhelming. In all a great hotel in an A+ location.
Dear essexnyc,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our prime location near the food and craft markets, and that you found our accommodations to be up to standard. We are also thrilled to know that you enjoyed the stunning views from your room and our Rooftop bar.
We appreciate your feedback regarding our food and beverage offerings. Please be assured that we will certainly take it into consideration as we strive to improve our menu and dining options.
We hope this will not be your last visit to Kota Kinabalu Sabah, Malaysia and we look forward to welcoming you back for another enjoyable stay, hopefully soon!
Kind regards,
Nurqamarina
Guest Experience
My son and I stayed in October during a short holiday to KK. This hotel was conveniently located opposite the seafood market and nearby shopping malls. We arrived in the night and walked across to have a delicious seafood dinner.
We booked a room with club lounge access. Our room had a lovely view of the sea and the club lounge view was spectacular. Breakfast at the club lounge was very good. Although the spread is not as big as the one at the lobby floor, it was more than adequate and much less crowded. The chef at the club lounge makes the best poached eggs! We also had evening cocktails only on one of the nights as we had other activities planned. Cocktails were great and there was enough food that it turned into dinner for us.
We also booked a tour with the concierge. Staff at check in, concierge, club lounge were all friendly and warm.
I would definitely stay here again when in KK.
Dear ye0ck,
Thank you for taking the time to share your wonderful experience with us! We’re thrilled to hear that you and your son enjoyed your stay and found our location to be convenient for exploring the local seafood market and shopping malls.
We’re delighted to know that you had enjoyed the sea view from your room and the spectacular sights from our club lounge. We’re also glad to hear you enjoyed the breakfast at the club lounge, especially the chef’s poached eggs, as well as the delightful evening cocktails that provided a satisfying dinner experience.
We truly appreciate your kind words about our team from the Front Desk, Concierge, and the Club Lounge. We take great pride in delivering warm and excellent service, and we're delighted that you felt this during your stay.
Thank you once again for your review and we look forward to welcoming you back on your next trip to Kota Kinabalu.
Kind regards,
Nurqamarina
Guest Experience
Nestled in a tranquil setting, this establishment offers the ideal retreat for those seeking respite from the hustle and bustle of daily life. The serene atmosphere envelops visitors, providing a haven where stress melts away and relaxation takes center stage.
However, it's not just the ambiance that captivates guests; the culinary offerings are nothing short of extraordinary. Under the masterful guidance of Chef Bobby G, the kitchen produces an array of dishes that tantalize the taste buds and leave diners in awe. Each plate is a testament to the chef's skill, creativity, and passion for gastronomy.
The combination of the peaceful surroundings and the exceptional cuisine creates an experience that lingers in the memory long after departure. It's a place where one can unwind, indulge, and truly savor the moment. The attentive service further enhances the overall experience, ensuring that every need is met with warmth and efficiency.
Such is the allure of this establishment that many visitors, myself included, find themselves eagerly anticipating their next visit. It's a destination that promises and delivers a perfect blend of relaxation and culinary delight, making it a must-visit for anyone seeking a memorable escape.
Dear dreyannen,
Thank you very much for your kind review. We are delighted to hear that you found your room to be a great escape from the hustle and bustle of daily life, providing you with a serene retreat. We are also thrilled to hear your praise for Chef Bobby G and our culinary team. Your kind words will definitely be shared with them! We are glad to hear that the combination of our serene atmosphere, exceptional cuisine, and attentive service made your experience memorable.
Thank you once again for your thoughtful feedback and we look forward to welcoming you back for another unforgettable experience filled with relaxation and culinary delights.
Kind regards,
Nurqamarina
Guest Experience
Enjoyed four nights at the start of a wildlife holiday. Great introduction to Malaysian hospitality and a relaxing environment to acclimatise to the heat and humidity of Borneo.
Treated ourselves to a two-tier room with picture windows overlooking the markets and harbour. The room was immaculate. We appreciated cooling down in the jacuzzi bath on the balcony after walking around Kota Kinabalu.
A variety of delicious local dishes were served in the lounge at breakfast and supper. Stand out dishes were the 'pick & mix' soup and dim sums.
All the staff were exceptionally helpful with routine requests and when dealing with a problem in our room. Everything was sorted immediately.
Dear Worksop,
Thank you very much for taking the time to share your wonderful review with us! We are thrilled to hear that your four-night stay served as a great introduction to Malaysian hospitality and provided a relaxing environment as you acclimatized to Borneo’s warm climate.
We’re delighted to know that you enjoyed your room, the stunning view, and that the jacuzzi bath helped you unwind after your explorations around Kota Kinabalu. We’re also our pleased to hear that you enjoyed our local dishes, especially the soup corner and dim sums! Our culinary team works hard to provide a diverse and delicious menu, and your kind words will surely motivate them.
Thank you for recognizing our associates’ efforts. We strive to provide exceptional service, and we’re pleased to know that we could assist you promptly during your stay.
Once again, thank you for your review. We hope you have an amazing time on the rest of your wildlife holiday, and we look forward to welcoming you back for another memorable stay in the future.
Kind regards,
Nurqamarina
Guest Experience
Fantastic stay. Room service was especially attentive and wonderful. Food was great, location was easy. Nothing to complain about really. I especially appreciated that our touring companies was able to easily interact with hotel and setup reminders for our departure times. Would recommend to anyone who wants to visit KK.
Dear louist259,
Thank you for taking the time to share your review with us. We are thrilled to hear that you had a wonderful experience staying with us and that our room service exceeded your expectations. We are also glad to know that you enjoyed the food and found our hotel’s location convenient for your adventures. Providing excellent service is our top priority, and we’re glad that our collaboration with your touring company made your experience seamless, allowing you to focus on creating beautiful memories.
Thank you once again for your review and we hope to welcome you back for another memorable visit to Kota Kinabalu soon!
Kind regards,
Nurqamarina
Guest Experience
