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Louis T

Lovely Marriot/Meridian stay

5.0 of 5 bubblesReviewed 4 weeks ago
Fantastic stay. Room service was especially attentive and wonderful. Food was great, location was easy. Nothing to complain about really. I especially appreciated that our touring companies was able to easily interact with hotel and setup reminders for our departure times. Would recommend to anyone who wants to visit KK.
Date of stay: October 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Méridien Kota Kinabalu, responded to this review
Responded 3 weeks ago
Dear louist259,

Thank you for taking the time to share your review with us. We are thrilled to hear that you had a wonderful experience staying with us and that our room service exceeded your expectations. We are also glad to know that you enjoyed the food and found our hotel’s location convenient for your adventures. Providing excellent service is our top priority, and we’re glad that our collaboration with your touring company made your experience seamless, allowing you to focus on creating beautiful memories.

Thank you once again for your review and we hope to welcome you back for another memorable visit to Kota Kinabalu soon!

Kind regards,
Nurqamarina
Guest Experience
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,981)
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1,573
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268
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Traveller rating
1,573
1,019
268
83
38
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7 - 12 of 2,981 reviews
Reviewed 4 weeks ago via mobile

It was such a great pleasure returning back and seeing more familiar faces. Thank you for your wonderful hospitality. My gratitude towards all hosts.Food was superb.Terima kasih again to RJ, Joshua, Rodney, Hakimi, Sitih, Elma, Aiman and all breakfast team, Chef Calvin, Rafiq, Eugene, Adrian, Hillary and all Culinary team. Awesome FO team Reazie, Cedric, Elvina, and team also not forgotten Sukri always open a door for me at the lobby entrance. Housekeeping Barry, Mastin, Ailly, and Khotijah, thank you for cleaning my room with a comforting bed to sleep. Pool restaurant service from Joel and Khai. Last but not least is my best friend, Mave, who is always there to welcome me every time I come back. Kotohuadan once again tobpinai ku ngaavi, jumpa lagi🥰🫰

Live Exquisite,
Janifer
The St. Regis, Langkawi.

Date of stay: September 2024
Trip type: Travelled solo
Thank Paradise51864951689
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 2 weeks ago

Dear Paradise51864951689,

Thank you very much for your kind review. It is a pleasure to have you back, and we’re delighted to hear that our team made your stay memorable once again. Your kind words mean a lot to us, and we’ll be sure to share your gratitude to Mave, RJ, Joshua, Rodney, and the entire breakfast team, as well as Chef Kelvin, Chef Hillary, and the culinary team. We’re also glad that Reazie, Cedric, Elvina, and the Front Office team, along with Sukri at the lobby, could contribute to making your stay special. We are also thrilled to know that Barry and his team went above and beyond in ensuring your room is always in perfect condition. Rest assured, we'll share your kind words with the entire team—they’ll be thrilled to know they made a positive impact.

Thank you once again for your review and we look forward to welcoming you back to Le Meridien Kota Kinabalu for another enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2024

Le Méridien Kota Kinabalu has a great location, within walking distance to the waterfront, Gaya Street, and shopping malls. I’ve stayed here several times, and each visit has been as wonderful as the first. The hotel is kept in excellent condition, the staff greet us as if we’re coming home, and we intend to keep coming back.

The front desk team—Ricky, Malcolm, and Shirley—handled my booking, room assignment, and check-in efficiently. I’m always happy with the room they assign me; it’s clean, bright, and offers a nice view.

I spent a lot of time on the club floor, which provides a fantastic sunset view along with evening cocktails. Lauren, Regina, and Peter make excellent cocktails and always serve with a smile. They are readily available if you need anything from the lounge. Chef Daniel prepares delicious soups, especially the beef soup, chicken soup, and prawn soups. He always shows me the ingredients, which include carrots, onions, celery, and meat. (Is not a microwave instant soup)

Sometimes, I notice that my room is exceptionally clean, organized, and chill compared to other days. I found out that Norma goes above and beyond. She rearranges my charger cables, organizes my toiletries, and moves some of the unused hotel toiletries to maximize basin space. She adjusts the lighting and more. Her efforts make the room feel more comfortable and relaxing. It’s always refreshing to step into a room that feels so well cared for. Thank you, Norma!

I’ve dined at Favola several times and love the steak, especially with the new chef preparing it. The exterior may be burned, but it’s medium-rare inside. Personally, I prefer a stronger taste, and when I mentioned this while ordering, the result was excellent! The same goes for the tuna appetizer and the Bolognese pasta. Well done, Chef Awang and the steak chef!

Lastly, if you get to know Rizan and Rodney, two assets to Le Méridien, this hotel will always be your first choice for accommodation in Kota Kinabalu. Both of them are exceptional at making guests happy, ensuring you’ll want to return again and again.

Room tip: Book room with club lounge access.
Date of stay: September 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jasoncbs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 3 weeks ago

Dear Jasoncbs,

Thank you very much for the glowing review and for your continued trust in Le Meridien Kota Kinabalu! We're thrilled to hear that each of your stays has been as wonderful as the first, and we're delighted to know that you enjoyed our hotel’s prime location to explore the waterfront, Gaya Street and local attractions.

We take great pride in delivering exceptional experiences to our guests, and it is wonderful to know that our front desk team, including Ricky, Malcolm, and Shirley, as well as the Club Lounge team, Lauren, Regina, Peter, and Chef Daniel, made a positive impact on your stay. Thank you also for recognizing our associate, Norma, Rizan, and Rodney, for their attentive and exceptional service. Your kind words will definitely be shared with them to make their day!

Thank you also for highlighting your recent dining experience with us. We are thrilled to hear that you had a wonderful experience dining at Favola, and that your preferences were met. Chef Awangku and the team will be thrilled to hear your compliments!

Once again, thank you for your kind review. We look forward to seeing you again soon and continuing to make each stay just as wonderful!

Kind regards,
Nurqamarina
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2024

The hotel is conveniently located in KK. We are currently staying in room 1408, which has a view of the city. The room is very spacious, with a comfy bed and a large sofa in the room. The bathroom is of a good size and the rain shower is very good. Plenty of amenities in the bathroom.

I really like how the hotel provides 2 large glass bottles of water each day, plus they have fresh water stations throughout the hotel.

Breakfast in the main restaurant has plenty of choice, too much to choose from. The only thing that is missing is a fresh fruit juice section.

The pool is a good place to relax, although the sun only gets onto the pool area around 12 noon.

As our room comes with lounge access, we have been having breakfast in there most days, although the selection is limited, compared with the main restaurant, it has everything that you need, plus lovely views out to sea. What makes the lounge outstanding is the staff. A special thank you goes to Regina, Laureanne, Peter, Daniel, Myrene and
Elvina. After just one day, they knew our preferences and always made sure we are well looked after. Between 5:30pm and 7:30pm the lounge offers a good range of food, Australian wines (2 x red and 2 x white), plus freshly made cocktails. The only things that is missing is prosecco and a good selection of cheese (something that my wife always looks out for). Outstanding sunset views as well.

All staff that we have come into contact with, are a credit to the hotel. We still have 2 days left and we are glad we chose Le Meridien KK.

Room tip: Pay the extra for a high floor room with club lounge access.
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CarlMessengerBali
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 3 weeks ago

Dear CarlMessengerBali,

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay at Le Meridien Kota Kinabalu and that you found our location convenient. We’re thrilled to know that you found your room spacious and comfortable, and that you had enjoyed the beautiful sea view from our Club Lounge. Our hotel is committed to achieving Marriott International’s Serve 360 goal of 45% Waste Reduction by 2025 through the removal or replacement of single-use plastics in the hotels, and we are glad that you like our initiative of providing large glass water bottles and water dispensers throughout the hotel! Thank you also for recognizing our associates, Regina, Laurian, Peter, Daniel, Myrene and Elvina. We’re happy to know that our associates have made your experience more special with their attentive service, and we will be sure to pass along your compliments to them.

We appreciate your feedback about the evening cocktail offerings and for your suggestion for our breakfast options. We will certainly look into these areas for future improvements.

Thank you once again for your review and we look forward to welcoming you back, hopefully soon!

Kind regards,
Nurqamarina
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2024 via mobile

From the moment we arrived, everyone was genuinely friendly and helpful. We feel right at home!
Doorman, security, front desk, kitchen, restaurant staff. Management did a superb job in maintaining their staff motivation at work🫡

Spotless clean room, good room amenities and superb sea view.

Breakfast choices are well thought to cater their international visitors.

Highly recommended hotel in Kota Kinabalu Sabah!

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Lee Ellen A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 3 weeks ago

Dear Lee Ellen A,

Thank you very much for your glowing review! We are absolutely thrilled to hear that you felt right at home from the moment you arrived, and we are glad to know that you have felt our unique Sabahan hospitality and warmth that complements the world renowned Marriott hospitality from our associates. Your kind words will definitely be shared with the team to make their day.

We are also delighted that you found your room and the amenities to be up to standard, especially the stunning sea view! It is also wonderful to know that our breakfast spread met your expectations, as we strive to cater to all of our guests' needs.

Thank you for your review and we look forward to the opportunity to welcome you back on your next visit to Kota Kinabalu in the near future.

Kind regards,
Nurqamarina
Guest Experience

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Reviewed 25 September 2024 via mobile

I feel a little shallow rating this 5*, as I feel a good deal of my satisfaction of The Meridian came from the feeling of pure luxury after the wildlife lodges! The room, bed, pillows all very comfortable; great shower. It’s in a downtown location & we enjoyed wandering around the food markets opposite the hotel - biggest fish market we’ve ever seen.
It was a wet evening & we’d been travelling all day, so decided to eat in the hotel. Word of caution - the main restaurant doesn’t serve alcohol - we didn’t realise this, so were a bit miffed but, the manager used his initiative & offered us a room just outside of the restaurant, where we’d seen what looked like a conference party earlier. I had sea bass (with a glass of wine!) & can hand on heart say it was the best I’ve had in probably 40 years!

Date of stay: September 2024
Trip type: Travelled as a couple
1  Thank jan59Essex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Kota Kinabalu, Owner at Le Meridien Kota Kinabalu, responded to this reviewResponded 3 weeks ago

Dear jan59Essex,

Thank you very much for your kind review! We are thrilled to hear that your recent stay with us was enjoyable, especially after your wildlife adventures. We are also delighted to know that you found your room, bed, and pillows comfortable - there’s nothing like sinking into plush pillows after a day of exploration! It's wonderful to hear that you enjoyed strolling around the city and exploring the local markets, all from the convenience of our hotel's location. We are also pleased to know that our associate went above and beyond to ensure you had a memorable dining experience, especially with the sea bass, which you described as the best you've had in 40 years!

We appreciate your feedback regarding your experience at our restaurant. We would like to clarify that our main restaurant is halal certified, which means that alcohol is not served in order to maintain our commitment to halal practices. We apologize for any confusion this may have caused. We appreciate your understanding and are glad to hear that our manager was able to accommodate you in a nearby room.

Thank you once again for your review and we look forward to welcoming you back for another enjoyable stay, hopefully soon!

Kind regards,
Nurqamarina
Guest Experience

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