Name: A bit of luxury after the wildlife lodges!
Item: Le Meridien Kota Kinabalu
Rating: 5
Author: jan59Essex

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All reviews night market latest recipe sea view the club lounge seafood academic trip the general manager rooftop bar fish market filipino market wet market the south china sea central location breakfast spread water front local food spacious room

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Victor L

32

Reviewed 17 September 2024

Wonderful Stay at Le Meridien Kota Kinabalu

I had a wonderful experience during my stay at Le Meridien Kota Kinabalu. One of the front desk receptionists, Chee Pau Wah(which in picture), was exceptionally friendly and provided excellent service. He was very attentive to my needs and ensured that all my requirements were met.

While the hotel does appear a bit old, the refurbishment has definitely brought it back to life, making the overall experience great. The breakfast was also a highlight, offering a wide variety of delicious options to start the day.

Highly recommended!

Date of stay: September 2024

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Dear VictorL479,

Thank you for sharing your review with us and we are delighted to hear that you had a wonderful experience staying with us. Thank you for acknowledging our associate, Chee Pau Wah, for his warm and exceptional service. We will surely share your kind words with him! We are also pleased to hear that you had enjoyed the breakfast spread, and that you found the refurbishment refreshing — contributing positively to your stay.

Thank you once again for your kind words and we look forward to welcoming you back to Le Meridien Kota Kinabalu for another enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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mumof3_12

Perth, Australia

6986

Reviewed 15 September 2024 via mobile

Bi-level room. 4 1/2 star hotel.

What makes a hotel? A hotel should be warm and welcoming. The staff should reflect this. This hotel has this. From the moment we stepped out of the taxi, we felt this. The staff are truly amazing. Always ready to chat about your day. Special mention to Miss R (I'm not sure about the spelling of her name) at reception. We were extremely impressed by her professionalism. Also, a special mention goes to Anna, the manager of the main breakfast area. Such a pleasure to see her every morning. I didn't get the name of the lady in the club lounge with braces. She was amazing. It's also nice when the general manager stops to chat with the guests.

What let's this hotel down is the room we stayed in. Bi-level room needs attention. The downstairs toilet tiles looked as if they were about to fall off the wall. A place to put a hand towel would be great. The stairs need some sort of light for the night. My husband slipped on the stairs twice.

As I said to the staff, we will be back. It really is a good hotel.

Room tip: Bi-level rooms give you a choice of food and extra services.

Date of stay: July 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear mumof3_12,

Thank you for sharing your feedback with us and for recognizing our associates, Reazie, Anna, and the Club Lounge team, for their exceptional service. We are glad to know that you had felt our unique Sabahan hospitality and warmth that complements the world renowned Marriott hospitality from our associates, and your kind words will definitely be shared with them to make their day.

We apologize to hear about the issues you encountered with our bi-level room. Your feedback about the toilet tiles, hand towel and lighting on the stairs have been duly noted, and we appreciate you bringing them to our attention. Please rest assured that we will address these matters with our team to ensure a better experience for our future guests. Guest safety and comfort are our top priorities, and your insights are invaluable in helping us improve.

Thank you once again for your review, and we look forward to welcoming you back for another enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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jacquim1970

Vancouver, Canada

6653

Reviewed 4 September 2024 via mobile

Perfect hotel close to everything

Beautiful hotel - massive room - we could not believe how big it actually was.

The staff are so attentive and do such a good job. They really take care of you.

Very central - so easy to walk everywhere. So much to see and do in the area. The malls, the restaurants, the spas! We had a great massage at Borneo family massage - to the left when you exit the front.

The pool area was lovely as well… pool a bit cold tho! But nice to cool down.

Definitely would book here again - amazing hotel.

Date of stay: September 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear jacquim1970,

Thank you very much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you found your room spacious, and that our central location allowed you to easily explore the area and enjoy local attractions. We are also delighted to hear that you had felt the unique Sabahan hospitality and warmth that complements the world renowned Marriott hospitality from our associates!

We appreciate your feedback about the pool temperature and will certainly look into it to enhance our guests' experience.

We hope this will not be your last visit to Kota Kinabalu and we look forward to welcoming you back for another enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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Michelle P

Redondo Beach, California

7542

Reviewed 30 August 2024 via mobile

4.5 because the staff is great & location is convenient

Best location in Kota Kinabalu. Walking distance to Gaya Street (where all the good coffee shops & cafes are), Asia Mall, & Imagi Mall. The Night Market & Handicraft shops are across the street.
The staff here are super helpful and friendly. Rocky is the guy to go to. He's the concierge guy that helped us book transportation services at a reasonable price. Talked to us about tours, recommended where to eat, what to see, etc. He's the man you need to see if you need anything! Give him a raise.
The only downside I have to say about the hotel is the breakfast. The breakfast selection is huge, but the quality is below average, even the coffee was poor. Go elsewhere for breakfast or coffee.

Room tip: If you're too lazy to walk, order Grab because it's super cheap to get around. Lots of shopping around.

Date of stay: August 2024

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1 Thank Michelle P

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Michelle P,

Thank you for sharing your review with us and for highlighting our prime location in Kota Kinabalu. We are thrilled to hear that you enjoyed the convenience of being close to local street cafes, shopping mall, and the local markets. Thank you also for recognizing our associate, Rocky, for his exceptional service. We will surely share your kind words with him!

We appreciate your honest feedback about our breakfast buffet and we will surely share your feedback with our team for a better dining experience for all our guests.

Thank you once again for your review, and we look forward to welcoming you back in the near future for another memorable stay!

Kind regards,
Nurqamarina
Guest Experience

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gymbo14

Malaysia

1

Reviewed 29 August 2024 via mobile

Nice place to stay in KK

The hotel was a great spot with beautiful ocean views. We had tons of food options nearby, which was super convenient. The staff at the front desk were super friendly and made us feel right at home.

The rooms were clean and cozy, but our room was right next to the meeting hall, which made us a little nervous about security. Overall, though, it was a really nice place to stay.

Date of stay: August 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear gymbo14,

Thank you for sharing your review with us. We are delighted to hear that you found our hotel's location strategic and that you had enjoyed the beautiful sea view during your stay with us. We take great pride in delivering exceptional experiences to our guests, and it is wonderful to know that our Front Desk associates have made a positive impact on your stay. We are also glad to hear that you found the rooms clean and cozy.

We appreciate your feedback about the room's proximity to the meeting hall, and we regret to hear that this raised any concerns about security. Please be assured that we prioritize the safety and comfort of our guests, and we will certainly bring this to the management and look for solutions to ensure a more secure and comfortable experience in the future.

Thank you once again for your review, and we look forward to welcoming you back for a more enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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