Name: Hotel experience set good impression of Sabah
Item: Le Meridien Kota Kinabalu
Rating: 5
Author: Audreyow

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All reviews night market latest recipe sea view the club lounge seafood academic trip the general manager rooftop bar fish market filipino market wet market the south china sea central location breakfast spread water front local food spacious room

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Jacqueline W

Montreal, Canada

305173

Reviewed 9 July 2024 via mobile

Great return stay at the Meridian

Although I’ve been to KK a number of times my last stay at Le Méridien was back in 2015 (when I really enjoyed it). This time too I was very pleased with my choice. Location is across from the market place & a short walk (maybe 8 minutes - but Grab is recommended in the heat of the day) to Gaya Street. The hotel has been renovated since my last stay & is a lovely property. We stayed in 2 rooms with club access and really enjoyed - & recommend ~the evening cocktail hour which had a very generous selection of hot & cold food & drinks to sate guests while watching the gorgeous sunset. Despite our best intentions we never went out for supper because the cocktail hour replaced any meal we may have wanted to have. Kudos to Elvira & the other lounge staff who were extremely helpful & solicitous. They really went out of their way to make sure that all went well with our stay. Breakfast at the Meridian also has a wide selection of choices though is better taken in the main restaurant rather than in the club lounge. The pool is okay though not particularly child friendly. I would stay here again - and will!

Date of stay: July 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Jacqueline W,

Thank you very much for taking the time to share your recent experience at Le Meridien Kota Kinabalu. We are thrilled to hear that you enjoyed your stay with us and that our location, amenities, and service met your expectations.

We are also glad to hear that your return visit after several years was just as enjoyable as your last stay back in 2015. We are delighted that you had a great time with the Club Lounge access, particularly enjoying the evening cocktail hour with the wide selection of food and drinks with the sunset as your backdrop.

We thank you also for recognizing our associates, especially Elvira, for their exceptional service. Providing excellent service is a top priority for us, and we will be sure to pass along your compliments to them.

Thank you also for your feedback regarding the breakfast options and the pool. We value your feedback and will take this into consideration as we continually strive to improve our guests' experiences.

Thank you once again for your feedback, and we look forward to welcoming you again to Le Meridien Kota Kinabalu on your next visit to the city. Please do not hesitate to reach out if there is anything more we can do to make your future stays even more enjoyable. In the meantime, please stay safe and well.

Kind regards,
Nurqamarina
Guest Experience

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karencX3678FO

96

Reviewed 30 June 2024 via mobile

Good hotel in a convenient location

We had a nice stay at Le Meridian, and had access to the executive lounge which was lovely. Breakfast, afternoon tea and evening cocktails were available at the lounge. However, we found that the breakfast at the main restaurant downstairs had much better variety of course, so opted to do that for two out of our 3 days there. Our room was spacious with a nice sea view (10th floor). Location wise, it is directly opposite the night fish market and seafood centre which was good fun. We would have give this a 5 star rating except for a few things - it is a little dated in terms of the furnishing, the hallways/landing on our floor was really bare and felt uninviting (would have been nice to have some plants or decorations), and the smell of the fish market was very very strong the moment you step out of the hotel. We would definitely stay here again when we are next in KK.

Room tip: You can just take photos of lovely sunsets at the bar on 14th/15th floor without needing to get a drink

Date of stay: June 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear karencX3678FO,

Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed your overall experience staying with us, especially the access to the executive lounge and the amenities it offered, including breakfast, afternoon tea, and evening cocktails. We are also pleased to hear that you found your room spacious, and that you enjoyed the view and our hotel's convenient location with local markets and shops nearby.

We appreciate your constructive feedback regarding the furnishings and ambiance of the hotel. Please be assured that we will take your suggestion into consideration to create a more inviting atmosphere for our guests. Regarding the strong smell from the nearby fish market, we apologize for any inconvenience this may have caused. While this is beyond our control, we understand its impact and will continue to work on mitigating any discomfort for our guests.

Thank you once again for your feedback, and we look forward to welcoming you back to Le Meridien Kota Kinabalu on your next visit to the city for an even more enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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JuRut

Guayaquil, Guayas, Ecuador

354322

Reviewed 29 June 2024

Toilet problems, set temperature in room which can not be changed.

Look, this is a pretty luxurious hotel. Friendly (humble) stuff and comfortable rooms.
The breakfast buffet is not bad and the location is quite good, near the waterfront boardwalk. (With restaurants and pubs etc). But there was a flushing issue with the toilet which could not be fixed and although there is a digital thermometer in the room; the temperature can not be changed by the hotel guest. This needs to be done by the hotel staff upon request.

Room tip: Try for a waterfront view.....

Date of stay: June 2024

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1 Thank JuRut

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear JuRut,

Thank you for taking the time share your feedback with us. We are glad to know that you had a good experience staying with us especially in terms of location, customer service and breakfast buffet. And if it wasn't for the toilet flushing and room temperature control issues in the room, I believe the experience would have been great instead of just good!

We are pleased to inform you that we have managed to find a solution to the flushing issue and hopefully, after the technical advise from our consultants, will be permanent. As for the room temperature control, we do apologize for the inconvenience as it is part of the green initiative to reduce carbon footprints wherever we operate and your as well as everyone's kind understanding and support is very much appreciated.

Once again, thank you very much for your kind review and feedback, and we look forward to welcoming you back!

Kind regards,
Jeremy
Guest Experience

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yvonne1327

Sunbury-On-Thames, United Kingdom

83

Reviewed 18 June 2024

Superb hotel in a great central location with superb food and beds.ing our trip

Superb central location, excellent beds, room. Great variety at Breakfast. Very attentive and polite staff and tables cleared and sanitised promptly. We particularly enjoyed the Afternoon Tea which was excellent and our evening meal at a dining room. Loved the rooftop swimming pool and cocktail bar with superb views.

Date of stay: June 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear yvonne1327,

Thank you for sharing your kind review and for sharing your wonderful experience with us. We're thrilled to hear that you found our hotel's location strategic and that you found your room and amenities to be up to standard. We're also glad to hear that you had enjoyed the Afternoon Tea, the attentive and exceptional service rendered by our associates, and the beautiful sunset view from our Rooftop Bar.

Thank you once again for your feedback and we hope to have the opportunity to welcome you back to Le Meridien Kota Kinabalu in the near future for another enjoyable stay.

Kind regards,
Nurqamarina
Guest Experience

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Navigate34979080255

Gangneung, South Korea

1

Reviewed 17 June 2024

1. Thank you for early check in(at 12:30) 2. Thank you forkindness staff of lounge 3. I hope that see you again

Using the club lounge, everything was good 👍
I checked in early because of the consideration on the hotel staff.
I enjoyed white wine on day one at the club lounge and red wine on day two at the sunset.
Thank you for kindness all of staff of lounge

Date of stay: June 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Navigate34979080255,

Thank you for sharing your 5-star review with us! We're delighted to hear that you had enjoyed your stay with us at Le Meridien Kota Kinabalu. We are also glad to know that you had a great experience at the Club Lounge and that you felt our unique Sabahan hospitality and warmth, which complements the world-renowned Marriott hospitality from our associates!

We hope that this will not be your last visit to Kota Kinabalu and we look forward to welcoming you back, hopefully soon!

Kind regards,
Nurqamarina
Guest Experience

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