Name: Solid Stay
Item: Le Meridien Kota Kinabalu
Rating: 4
Author: Dnaray

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All reviews night market latest recipe sea view the club lounge seafood academic trip the general manager rooftop bar fish market filipino market wet market the south china sea central location breakfast spread water front local food spacious room

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OmanRob

Canmore, Canada

1059408

Reviewed 3 March 2024 via mobile

Poor hotel undeserving of its ratings here

We intended to stay four nights because of reviews and website photos ….. and moved out after a single almost sleepless night.

This is an older hotel which has undergone some renovations but it has a split personality between new and funky (without quality control) and old and dirty - a few example photos posted.

Rooms are modern but with massive waste of room (looks like space for a second bed) and near zero storage.

Noise - our number one complaint - position by the market means that a sea facing room is noisy as hell due to the lack of sound seasoning from glass - we moved from revving engines and shouting to street racing. Location should be amazing but truly isn’t.

Room AC - impossible to set - thermostat target reads 22.5 but it was 17 by morning.

Club lounge - poor choice of food and curled up sandwiches and inattentive staff.

The only pleasure I got from the stay was booking a different stay in an app while I couldn’t sleep.

Hallways - dirty and wallpaper falling off walls

General smell of damp in hallways.

When we left to a good hotel we couldn’t believe the difference in everything …. For less money !

When I said we needed to checkout and move hotels the receptionist didn’t even ask why

Reviews of this place carefully and look for reviewers with more than one review to their name would be my advice ?

Rob

Date of stay: March 2024

Ask OmanRob about Le Meridien Kota Kinabalu

1 Thank OmanRob

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear OmanRob,

Thank you very much for taking the time to share your review with us. We truly apologize for not meeting up to your expectations and rest assured that we will take into account each and every one of your constructive feedbacks for our improvements.

We hope that the experience did not dampen your future visits to Kota Kinabalu. Allow us some time to work on the upgrades and we hope that the improvements are visible should you decide to stay with us again in the future.

Once again, thank you for staying with us and also for sharing your feedback.

Kind regards,
Jeremy
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

happiCocco

Kuala Lumpur, Malaysia

131

Reviewed 28 February 2024

Run down hotel

The hotel is run down. The rooms are low-ceilinged and the room temperature is very
difficult to adjust. The rooms are very much overpriced. We had planned for 7 nights, but after having arrived and having seen our room we decided to only stay there for 1 night.

Date of stay: February 2024

Ask happiCocco about Le Meridien Kota Kinabalu

Thank happiCocco

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear happiCocco,

Thank you very much for sharing your review with us, your feedback is truly appreciated. We truly apologize for not living up to your expectations and we hope that you had enjoyed your visit to Kota Kinabalu nonetheless.

Kind regards,
Jeremy
Guest Experience

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june w

11

Reviewed 19 February 2024

Awesome food and service

Good food and service. We ordered an appetizer and two main courses all are greatly cooked and they serve bread rolls before the meal. Thank you Abegoss and Rodney for their attentive services. However, aircon could be cooler, it was a hot hot day.

Date of stay: February 2024

Ask june w about Le Meridien Kota Kinabalu

1 Thank june w

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear O7417AMjunew,

Thank you very much for taking the time to share with us your review and also for recognizing our associates, Abegoss and Rodney. We are delighted to know that you had enjoyed your meal and the services. We thank you also for your feedback in regards of the air conditioner in the restaurant, we will definitely keep that in mind in the future.

Thank you once again for the review and we look forward to welcoming you back in the future, hopefully soon!

Kind regards,
Nurqamarina
Guest Experience

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khadijee

Australia

4740

Reviewed 10 February 2024 via mobile

Lovely stay

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A well deserved 5
This hotel should not be missed if visiting KK.
These days finding a hotel that meets all your expectations is hard to find.
From the modern and clean rooms to the food and most importantly the staff which makes all the difference in making a stay memorable or not.
We had the pleasure of choosing this hotel once again to host our sons engagement.
May I say they always do even more than what you even ask and are very much into detail.
The food was to dye for A La carte and the whole set up was lovely including an amazing experience in our own private room very elegantly decorated,l must say a big thank you to Rodney and all the staff that were
involved.
A personalised touch with professionalism goes to Mr Rizan that always looks after our stay and always remembers our needs as a guest,he is a true gentleman.
We stayed in a Seaview room with club entry rooms have glass windows from ceiling to floor, so you don't miss the beautiful sea view,very spacious,modern and clean.
I recommend club as you have entry all day/ night for light refreshments ,Tea/ coffee,cold drinks ect...big variety of meals in evening all included in club excess good to have with family and kids. Also amazing views as you're having your meals.
Breakfast you can have in clubroom or down stairs we choose down stairs as you have a Hugh variety, freshly squeezed juices of your choice and cafe style coffee. Staff are wonderful and always greet you with a smile.
Hotel is centrally located close to markets, shops and restaurants.
I highly recommend this hotel!! you only need to stay to experience it for yourself.
Thanks to Management and staff for always making our stay very memorable.

Date of stay: January 2024

Ask khadijee about Le Meridien Kota Kinabalu

Thank khadijee

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear khadijee,

Thank you very much for sharing your 5-star review with us and also for sharing your personal insight during your stay. We are glad to know that you had an enjoyable stay with us, especially the sea view, services, as well as the variety selection of food at the Club Lounge. We thank you also for recognizing our associates, especially Rodney and Rizan, on their exceptional services. We will make sure to pass on your compliments to them.

We are delighted to know that you had enjoyed your stay with us once again and we look forward to welcoming you back again, hopefully soon!

Kind regards,
Nurqamarina
Guest Experience

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Michael W

1

Reviewed 10 February 2024

Wonderful stay, excellent Exec lounge staff

I recently went with some friends to climb Mt Kinabalu and stayed for three nights as a Platinum member.

The stay was wonderful, but in particular the friendliness and helpfulness of Elvina, Nova and the exec lounge staff. They also have a lovely DIY cocktail bar that was quite fun during evening canapés time to fix a nice G&T to go with the stunning KK sunset views.

Will definitely stay again.

Date of stay: January 2024

Ask Michael W about Le Meridien Kota Kinabalu

Thank Michael W

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear michaelwR1013CS,

Thank you very much for rating us 5-star for your recent stay with us, your feedback is truly appreciated. Hopefully Mt. Kinabalu wasn't too challenging and we are honored that you chose to stay with us for the much needed rest and relaxation after the climb.

We are also glad that you had an enjoyable experience throughout your stay and our associates Elvina, Nova and everyone at Executive Lounge had treated your well that contributed much to your great staying experience.

Thank you also for having plans to visit once more, hopefully soon, as we look forward to welcoming you back again!

Kind regards,
Jeremy
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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