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imv81
Watford

Great hotel - ok breakfast

Review of Hotel Grandis
4.0 of 5 bubblesReviewed 30 Aug 2024
The hotel is well located next to Jesselton Point making it easy to walk there. Also it is connected to the Mall making it easy to shop.
The rooms are massive and clean and the staff friendly.
The only thing that let it down was the breakfast. There was not the variety I expected from a 5 star hotel.
However the price was excellent and best to book direct.
Date of stay: August 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this review
Responded 4 weeks ago
Dear imv81,

Thank you for staying with us and for sharing your review.

Thank you for the feedback and comments. We are encouraged and will look into more improvements.

We trust that you had a wonderful visit to our country and wish you all the best.

Thanks & regards,
Michael
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 807 reviews
Reviewed 11 August 2024

The location is very strategic and convenient to go Suria Sabah shopping mall, morning or night markets, good restaurants and Jetty to go island hopping. The room is spacious and very comfortable. The hotel provides good spread of breakfast and its tasty.

Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Liz C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 23 August 2024

Dear LizzieKL,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay. I trust that this had contributed positively to your visit to KK.

Wishing you all the best and looking forward to welcome you back soon.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024 via mobile

Wow a great city hotel in the South China Sea and close to all the amenities that KK has to offer
Large and spacious rooms we had one overlooking the SCS and was a pleasure to see the sunset and the myriad of colours in the sky.
Staff very good
Great breakfast with lots on offer
Roof terrace offers a good view point of the city and industrious staff there
Gym was a good to have on this level.

Room tip: Shopping centre next door it very good
Date of stay: July 2024
Trip type: Travelled with family
Thank BGVisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 3 August 2024

Dear BGVisa,

Thank you for staying with us and for sharing your review.

I am very pleased that you had enjoyed your stay with us and I hope that we had also contributed positively to your overall visit to Sabah. We are motivated by your review and will continue to provide our best.

Wishing all the best to you.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024

Located next to Suria Mall, the go to place in Kota Kinabalu, spacious room with wide corridor, good sound proof and comfortable bed. Big room with a good buffet breakfast, definitely a hotel I will stay again when I'm in Kota Kinabalu! Kudos to the Grandis team!

Room tip: Always book in advance as the hotel is very high in demand
Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lin_alvin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 15 August 2024

Dear lin_alvin,

Thank you for staying with us and for sharing your review.

Your support and encouragement is such a great motivation to all of us. All the staff are eager to serve and want to offer a value stay for our guests.

We look forward to welcome you back in the near future.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

We love our stay!
Hotel is beside the mall and has an easy access door too! We can buy whatever we like.
Buffet breakfast is good and has a lot of food choices.
Bed is soft and very relaxing
Service is also good!
They have a gym, swimming pool, and bar.

Room tip: Get a room with a view! Our room has a view of the ocean
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HappyandBusyTravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 10 July 2024

Dear HappyandBusyTravels,

I am so happy to read that you had enjoyed your stay with us. All of us are encouraged and motivated when our efforts are appreciated. I trust that you had a wonderful visit to our country.

Wishing you all the best.

Thanks & regards,
Michael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2024 via mobile

Had a deluxe with king, nice clean room. Couldn't ask for anything more. Friendly staff in all departments. Food was nice. Having a mall entrance door came in handy. All things being equal probably the best place I've stayed in kk. Will definitely return.

Date of stay: April 2024
Trip type: Travelled solo
Thank Len T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Tan, General Manager at Hotel Grandis, responded to this reviewResponded 19 April 2024

Dear Len T,

Thank you for staying with us and for sharing your review.

I am pleased that you had enjoyed your stay. Your feedback is a great motivation and encouragement to all of us who really want to provide a value stay for our guests.

Wishing you all the best.

Thanks & regards,
Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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