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179ykykykyk
Providence, Rhode Island

Bloodstained sheets, trash under bed

1.0 of 5 bubblesReviewed 12 Feb 2020
When I checked in, I noticed blood and other stains on the sheets. As I left for the afternoon, I informed the concierge and asked them to be changed. When I came back that evening, they had not changed the sheets and told me that housekeeping was not available after 8pm. So I had to sleep on the stained bed.

Two days later, my ‘new’ sheets had stains on them again.

Also there was a lot of trash swept under my bed, God knows how long it’s been there.

Really unhygienic, non-responsive staff and bad housekeeping. Do not stay here.
Date of stay: February 2020
Trip type: Travelled solo
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Reviewed 10 February 2020 via mobile

I booked the windowless room, which actually looks out into a corridor. It was big, clean, and comfy. The breakfast buffet is enormous; I have never seen anything like it. The desk booked a couple of tours for us. The price of this hotel was amazingly low.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank GREGORY N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 February 2020 via mobile

Stayed 2 days in superior room. Booking was made thru Agoda. The room is quite spacious & the actual room same as pictures shown in Agoda. Plenty of breakfast selection (buffet) & the taste was OK. Just the room aircond not cold enough even though ive set for low temperature.
Hotel not at the main road but easy fo find via waze. Nearby & walking distance to most of tourist attraction; waterfront, todak waterfront, jesselton point, hard rock cafe, malls, kota kinabalu market, Philippines market. And also nearby to convinient store and mamak restaurant opening 24 hrs. Parking is free to those driving, just need to validate at the hotel reception before left the building.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank MimiKhairi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 January 2020 via mobile

The Klagan hotel is situated in a very prime location. It is closed to Filipino market, central market, restaurants and bar, Suria Sabah (shopping mall), and Jesselton Point/Jetty. There are a few 24 hours convenience stores and money changers around the hotel. Cafe such as The StarBucks and plenty of pub and bars across the hotel.

The check in and check out was smooth and pleasant. The staff was very friendly and helpful. The hotel provides compliment parking to hotel guests and you just need to validate the parking ticket with the reception before exit. The room key was used to access to the car park.

The breakfast was good for 3 star hotel and what I enjoyed the most is the view from the breakfast restaurant.

We were placed on the 7th floor and the room was spacious and clean. The bed was comfortable and it was quiet during the night even our window was facing the main street.

The amenities was good and the bathroom was spacious and newly renovated.

Highly recommend the Klagan Hotel to those travel to Kota Kinabalu.

Date of stay: January 2020
Trip type: Travelled with family
7  Thank 88tony88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2020

breakfast nice & delicious ..staff friendly..awesome place.. ,room nice,service nice & good talk elvin,anything is good ,tune hotel is great...good job & excellent .....it's very2 awesome ,i will repeat here soon...

Date of stay: January 2020
Trip type: Travelled with family
Thank effyzack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2020

Its all about the location - opposite a large shopping center, and 5 minutes walk to the bazaar, outdoor seafood eateries and many more!

Rooms are clean and comfortable, and great value for money.

If you're going to Mount Kinabalu trek, then this hotel is one of the pick up points for free.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Sadayan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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