Dear helloe689,
Greetings from Citadines Waterfront Kota Kinabalu.
Thank you for your kind feedback and positive review of your stay at Citadines Waterfront Kota Kinabalu. We are delighted to hear that you and your husband had a wonderful experience and felt at home in our Studio Premier Queen Room.
We take pride in providing our guests with all the necessary amenities to ensure a comfortable stay. It's great to know that you found our fully equipped kitchen, including utensils, pots & pans, toaster, chopping board, and microwave, convenient for your needs. We also appreciate your mention of the iron and ironing board, as we aim to cater to all our guests' requirements.
Furthermore, we are pleased that you enjoyed our complete facilities, including the public washing machine, gym, swimming pool, meeting room, and more. Our central location in the city center aims to provide convenience for our guests, and we are glad that it met your expectations.
Thank you for acknowledging our friendly staff. We strive to provide excellent customer service, and your kind words will be shared with our team.
We look forward to welcoming you and your family back in the future. Should you have any further inquiries or require assistance, please do not hesitate to reach out.
Best regards,
Maxwell (Guest Service Mnager)