Name: Awesome New Hotel in Kota Kinabalu Sabah
Item: Citadines Waterfront Kota Kinabalu
Rating: 5
Author: GoPlaces04748473178

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Passenger22783612721

1

Reviewed 1 March 2024

An excellent stay!

Citadines Waterfront was conveniently located and is easily found with ease.

The room that I got was moderately spacious but makes movement within the room very comfortable. Gorgeous sunset view by the way.
The bed was large and very comfortable. Plus, I really liked the colour and the decor in the room. It was tastefully done.

Enjoyed using their facilities especially the infinity pool.

I found the Reception Staff to be welcoming, friendly, fast and obliging. The Manager, Maxwell, was very attentive and accomodating too!

I was very happy and pleased with our stay. The only regret was that we couldn't stay longer.

Date of stay: February 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Passenger22783612721,

Greetings from Citadines Waterfront Kota Kinabalu.

Thank you for your recent stay at Citadines Waterfront. We are delighted to hear that you had an excellent experience during your time with us.

We are glad to hear that you found our location convenient and easily accessible. Our team takes great pride in providing comfortable and spacious rooms to ensure a pleasant stay. It's wonderful to know that you enjoyed the gorgeous sunset view and found the decor tastefully done.

We are thrilled that you had a chance to utilize our facilities, especially the infinity pool. Your kind words about our Reception Staff and Manager, Maxwell, are greatly appreciated. We strive to provide a welcoming and accommodating environment for all our guests.

We regret that your stay couldn't be longer, but we hope to have the opportunity to welcome you back in the future for another exceptional experience.

Thank you once again for choosing Citadines Waterfront. We look forward to serving you again in the near future.

Best regards,
Maxwell (Guest Service Manager)

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LaurentiusB4

Kota Kinabalu, Malaysia

5

Reviewed 29 February 2024

Lovely stay

Staying at Citadines Waterfront Kota Kinabalu during the weekend. It was a fantastic experience with awesome facilities. The rooms was clean and equipped with kitchenette. The pool is overlooking the sea with remarkable sunset. The gym available for 24 hours very convenient to burn calories. The staff always smiling and helpful. Will definitely return for another holiday.

Room tip: Parking available very convenient.

Date of stay: February 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear LaurentiusB4,

Greetings from Citadines Waterfront Kota Kinabalu.

Thank you for sharing your experience at Citadines Waterfront Kota Kinabalu. We appreciate your feedback and are glad to hear that you had a fantastic stay with us. It's great to know that you found our facilities to be awesome and our rooms clean and equipped with a kitchenette.

We take pride in offering a breathtaking view of the sea from our pool area, especially during the remarkable sunset. It's also wonderful to hear that our 24-hour gym was convenient for you to burn calories at any time. We strive to provide a welcoming and helpful atmosphere, so we're pleased that our staff was always smiling and accommodating.

We look forward to welcoming you back for another holiday in the future. Should you have any further inquiries or require assistance, please feel free to reach out.

Best regards,
Maxwell (Guest Service Manager)

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Roam62305199749

1

Reviewed 29 February 2024

Sunset view.

Great infinity pool to soak around in, good sunset view to chill and relax before dinner time. Good gym with all new equipments. In the city center with good locations within walking distance. Awesome place. Nearby with lots of food and drinks.

Date of stay: February 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Roam62305199749,

Greetings from Citadines Waterfront Kota Kinabalu,

Thank you for your positive feedback about the infinity pool, sunset view, and gym facilities. It's great to hear that the location is convenient and that there are plenty of dining and drinking options nearby.

Looking forward for your next visit again.

Best regards,
Maxwell (Guest Service Manager)

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NG YING SHEN L

1

Reviewed 29 February 2024 via mobile

Great facilities! Perfect location

In love with the kitchen area in the room! Either cook by your own or just quickly heat up some foods by the microwave.

Infinity pool is 100% with the magnificent view. Another spot to chill around is the lounge at level 6 and all facilities located same level :)

RECOMMENDED!

Date of stay: February 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Ng Ying Shen L,

Greetings from Citadines Waterfront Kota Kinabalu.

Thank you for your email. I appreciate your positive feedback about the kitchen area and the facilities available. It's great to know that you can either cook your own meals or quickly heat up food using the microwave. The infinity pool with its magnificent view sounds amazing, and I'm glad to hear that there are other spots to relax, like the lounge on level 6.

Your recommendation is noted, and it definitely piques my interest. I will make sure to consider it.

Best regards,
Maxwell (Guest Service Manager)

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Christyray98

1

Reviewed 28 February 2024

Wonderful short stay

Nice place, amazing sea view especially during sunset, great location as shopping mall and seafood restaurant nearby, good facilities in room, adequate swimming pool and 24hours gym, friendly and warm services. However, parking need to pay. Above all, amazing stay, keep it up guys!

Date of stay: February 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Discover21445564337,

Greetings from Citadines Waterfront Kota Kinabalu.

Thank you for your email. We appreciate your positive feedback about our place, especially the amazing sea view during sunset. We are glad to hear that you found the location convenient, with nearby shopping malls and seafood restaurants. It's also great to know that you enjoyed the facilities in your room, including the swimming pool and 24-hour gym. We strive to provide friendly and warm services to our guests.

Regarding the parking, we apologize for any inconvenience caused by the need to pay. We will take your feedback into consideration as we continuously work to improve our services.

Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future.

Best regards,
Maxwell (Guest Service Manager)

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