One of the most relaxing space, welcoming environment, and feeling like home. All staffs (i mean all staffs) I met are ready to speak, listen and to help. I try to think of any unpleasant moment with people, but I cannot think of one. Its from entrance, checking, waiting, staying and leaving, I experience Malaysian hospitality. A city locates near between the sea and the mountain. Nothing is more impressive when stranger meets at the new place. I hope to stay a few more night. One night and two nights are simple not enough. Five days four nights will cause you wanting to stay back in KK. KK is a beautiful city, with beautiful people and beautiful nature. Unforgettable. Next trip I hope is to try Mt KK.

During our stay at Hyatt Centric, Ken Foo exceptional attention to detail and warm hospitality truly made the experience outstanding. His commendable service not only elevated our visit but also greatly contributed to our recommendation of Hyatt Centric to others. We are grateful for Ken Foo's exemplary service, which significantly enhanced our stay. Not forgetting his recommendation led us to the best massage experience in KK further adding to our memorable visit.

Hyatt Centric staff demonstrated exceptional courtesy and friendliness across all departments including Front Desk, Room Service, and Laundry.

The in-room dining options were delicious and served in appropriate portions. The breakfast buffet offered a sufficient variety of healthy options, though our busy family schedule limited our ability to fully indulge. The sea view from our room's balcony was delightful, adding to our overall enjoyment.