Good experience and strategic area.. Comfortable and we really had a pleasant stay. Short walkin to night Market on Friday and Saturday night.Spa is on going renovation. Pool is nice. The Asian restaurant is good as well.Definitely will come back. Recommended!
The rooms are quite dark, and whilst clean, just felt a little shabby. The pool area looks nice on the surface, but then smelt quite badly of rotting rubbish or fish. It's close to the fish market, so maybe that was why, but also there were bits floating in the bottom of the pool - it needed a good clean. Breakfast was OK, but not great. We were using it as a transition hotel, not to spend any time there. If I went again, I'd spend a little more and go for someone on the waterfront, as we felt a little uncomfortable walking around the area (we were very obvious tourists in a place that hasn't had tourists for some time).
Comfortable room. Very friendly staff. Breakfast was good and a great variety. Nice location within walking distance of the market and water front. Arrived late to the hotel and no availability for room service.
Stayed 3 nights and found this hotel very good value for money.
Very good location with nice places to eat nearby.
Nice, big comfortable rooms and good breakfast.
Staff were very friendly and helpful.
Would definitely stay here again when we return to Sabah.
Hotel is nice. Rooms are quite big and nice, and value for money is quite good. Also, the cleaning staff at my floor (11) was great. Super nice.
Anyway, they have to improve on 3 things:
1. Mantainence: the desk's power socket in my room wasn't working, and also the scale was broken or out of battery. These need to be checked more regularly!
Moreover, regarding the socket, they said they can't fix it, unless I stay in the room during repairing time (!!!). If I trust cleaning staff to be in my room while I'm outside, why shouldn't I trust maintenance?
2. Breakfast staff: breakfast staff was not kind and seems lazy. Eg: I asked for ice, and they just told me they don't have it. But if they put ice in the juice, how come they don't have it for me? Need to improve.
3. Reception staff: reception staff was very nice, but they should be more prepared on basic tourist info. Eg. I asked them how to reach Gaya island, and they didn't know it, neither they were able to retrieve this info. At the end, I discovered it was enough to go to the Central Market, and jump on a boat. They should have known this!
