We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Venture43036069121

Service experience

5.0 of 5 bubblesReviewed 3 weeks ago
I have to say, I am thoughtly impressed with the service that I received from your cafe. From the start to finish, everything was seamless and hassle-free. The food that I had was grilled chicken it was amazing, chicken will cooked, the black pepper sauce was delicious. The one who was served me? Was called Ms Nonis and azrin. Very comfort level service they’re providing. Couldn’t be happier with my experience here. Thank you so much.

Will definitely comeback again in future. I much say will done. Keep it up.
Date of stay: September 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia Lim, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel, responded to this review
Responded 3 weeks ago
Dear Venture43036069121,

Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.

We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.

Your positive comments will be shared with Ms Nonis, Azrin and the entire team and keep us all motivated to continue delivering our best.

Thank you once again for choosing to stay with us. We hope to welcome you back again soon.

STAY SMART with us !

Best regards,

Holiday Inn Express Kota Kinabalu City Centre Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Hotels.com
  • Expedia.com
    $297
  • Priceline
2.1 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $435
  • Priceline
4.2 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Free parking
Book Now with Marriott Bonvoy
  • Booking.com
  • Expedia.com
    $230
  • Hotels.com
0.7 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Pool
  • Hotels.com
  • Expedia.com
    $164
  • Priceline
0.1 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Free parking
$213
Fully refundable
No prepayment needed
Book Now with Marriott Bonvoy
  • Expedia.com
  • Hotels.com
  • Booking.com
0.7 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    $82
  • Priceline
0.7 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Pool
Get rewarded with One Key
  • Priceline
  • ZenHotels.com
    $126
  • eDreams
1.6 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Pool
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $69
  • Priceline
0.9 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $98
  • Priceline
0.6 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
Pool
Property Exterior
  • Hotels.com
  • Lol.travel
    $91
  • Priceline
1.3 km from Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel
Free Wifi
View more hotels in Kota Kinabalu
Reviews (473)
Filter reviews
473 results
Traveller rating
391
52
13
6
11
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
391
52
13
6
11
Show reviews that mention
All reviews laundry room sofa bed ramadan buffet signal hill front office i highly recommend this hotel housekeeping team great stay breakfast spread affordable price f b definitely stay here again comfortable room enjoyed my stay free breakfast kota kinabalu city house keeping
Selected filters
Filter
Updating list...
8 - 13 of 473 reviews
Reviewed 3 weeks ago

The hotel is awesome! With great varieties of breakfast option, it is one of the newest and best value hotels in KK.

The staff are polite and friendly, always greet the guests with a warm smile. This Holiday Inn Express is better than those in the States.

Room tip: It is walkable to the city centre/Sunday market, about 15-20 minutes maybe. Breakfast is included and they are one of the best in KK.
Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia Lim, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel, responded to this reviewResponded 3 weeks ago

Dear I1752KKsusany,

Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.

We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.

Your positive comments will be shared with the entire team and keep us all motivated to continue delivering our best.

Thank you once again for choosing to stay with us. We hope to welcome you back again soon.

STAY SMART with us !

Best regards,

Holiday Inn Express Kota Kinabalu City Centre Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

the food was good and delicious..nice restaurant for relax and chill..the staff very friendly..the name is hazrin and nonis👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of stay: September 2024
Trip type: Travelled with friends
Thank Cruiser64485042238
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia Lim, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel, responded to this reviewResponded 3 weeks ago

Dear Cruiser64485042238,

Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.

We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.

Your positive comments will be shared with the entire team and keep us all motivated to continue delivering our best.

Thank you once again for choosing to stay with us. We hope to welcome you back again soon.

STAY SMART with us !

Best regards,

Holiday Inn Express Kota Kinabalu City Centre Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The service and welcome done by miss Nurin F&B Supervisor was very excellent thank you for choosing her as one of your part of hotel management. She is always smiling welcoming people easy to acknowledge is easy to talk with and I feel she should be good selection by the hotel to manage F&B

Date of stay: September 2024
Trip type: Travelled on business
Thank Prasad P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia Lim, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel, responded to this reviewResponded 3 weeks ago

Dear Traveler33579284463,

Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.

We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.

Your positive comments will be shared with Miss Nurin and the entire team and keep us all motivated to continue delivering our best.

Thank you once again for choosing to stay with us. We hope to welcome you back again soon.

STAY SMART with us !

Best regards,

Holiday Inn Express Kota Kinabalu City Centre Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Just enjoy here , staff are very friendly and helpful.

Food are good , parking free , room is clean .

All departments are helpful , front office , restaurant , even security guards are smiling at me .

I would recommend this place to others and hope for better room rate

Date of stay: September 2024
Trip type: Travelled on business
Thank Japiril S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia Lim, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel, responded to this reviewResponded 4 weeks ago

Dear Japiril S,

Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.

We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.

Your positive comments will be shared with the entire team and keep us all motivated to continue delivering our best.

Thank you once again for choosing to stay with us. We hope to welcome you back again soon.

STAY SMART with us !

Best regards,

Holiday Inn Express Kota Kinabalu City Centre Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Comfortable and relaxing to stay here. IHG tea time is a nice touch. Counter Staff are polite and manager (Mr Jefi?? ) is a friendly chap.
Mobile internet reception is a bit poor though. Your hotel wifi is good but I seldom use for security reasons.

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank g s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tricia Lim, Owner at Holiday Inn Express Kota Kinabalu City Centre, an IHG hotel, responded to this reviewResponded 4 weeks ago

Dear gs774,

Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.

We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.

Your positive comments will be shared with Mr. Jefi and the entire team and keep us all motivated to continue delivering our best.

Thank you once again for choosing to stay with us. We hope to welcome you back again soon.

STAY SMART with us !

Best regards,

Holiday Inn Express Kota Kinabalu City Centre Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews