Hotel room is clean and comfortable to stay longer. However, it does not have the swimming pool. The gym room is quite hot. Hotel should provide the hair conditioning specially for women. The heavy breakfast change everyday with local food
Dear sohl895,
Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.
We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.
Please be assured that your comments in relation to our facilities and room amenities will be critically reviewed for future development plans.
Thank you once again for choosing to stay with us. We hope to welcome you back again soon.
STAY SMART with us !
Best regards,
Holiday Inn Express Kota Kinabalu City Centre Team
The hotel is located a bit of a walk from the main attractions and popular cafes, which could be a slight inconvenience for some. However, the convenience of having a taxi station just outside the hotel, along with the availability of e-hailing services, made transportation easy and stress-free.
The room was impeccably clean and very comfortable, providing a perfect retreat after a day of sightseeing. The hotel staff were exceptional, consistently offering warm and welcoming hospitality throughout my stay. Their friendly demeanor and willingness to assist with any requests truly enhanced my experience.
If you don't mind a short walk to the city's attractions or are comfortable using taxis and e-hailing, this hotel is a fantastic choice. I highly recommend it for its cleanliness, comfort, and outstanding staff.
Would I stay here again? Definitely!
Pros:
Immaculately clean and comfortable rooms
Exceptional staff and warm hospitality
Taxi station just outside the hotel
Common use of e-hailing services
Cons:
A bit of a walk from main attractions and nice cafes
Dear AlbertSeah,
Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.
We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.
Your positive comments will be shared with the entire team and keep us all motivated to continue delivering our best.
Thank you once again for choosing to stay with us. We hope to welcome you back again soon.
STAY SMART with us !
Best regards,
Holiday Inn Express Kota Kinabalu City Centre Team
Well received the note left on the table in my room. However, the renovations didn’t seem as minimal as promised in the letter. Unfortunately, the loud noise from the ongoing renovations prevented me from getting the optimal rest required by my company. I called the service desk using my personal phone, but they didn’t pick up. Unfortunately, I reached the wrong department to address my complaint. I believe they deserve 0 stars, but the only option available is to give them 1 star at minimum
Dear Roving29386843734,
Greetings from Holiday Inn Express Kota Kinabalu City Centre!
Thank you for taking time to share your feedback with us.
We deeply regret to hear of your unfortunate experience you encountered with our hotel. We understand your frustration and sincerely apologise for the inconvenienced caused due to the way things were handled.
Please allow me to reassure you that this was a rare occurrence, and that the satisfaction of our valued guests remains our top priority. We have taken immediate measures to ensure this situation does not happen again.
It is feedback such as yours that continuously help us improve our service delivery and standards. Once again, please accept our sincerest apology for failing to meet your expectations and we hope to be able to restore your confidence in us.
For your future stays with us, please email us directly at rsvn.bkikk@ihg.com.
Best regards,
The Team at Holiday Inn Express Kota Kinabalu City Centre
I have nothing else to say but the whole stay was okay. Room was okay but unfortunately the breakfast was a bit bland. I don't like it. Here is the lyric of my favorite song. Enjoy.
"Back At One"
It's undeniable
That we should be together
It's unbelievable how I used to say that I'd fall never
The basis is need to know, if you don't know just how I feel
Then let me show you now that I'm for real
If all things in time, time will reveal
Yeah
One, you're like a dream come true
Two, just wanna be with you
Three, girl, it's plain to see
That you're the only one for me, and
Four, repeat steps one through three
Five, make you fall in love with me
If ever I believe my work is done
Then I start back at one
Yeah, yeah
It's so incredible the way things work themselves out
And all emotional, once you know what it's all about, babe
And undesirable for us to be apart
Never would've made it very far
'Cause you know you've got the keys to my heart
'Cause
One, you're like a dream come true
Two, just wanna be with you
Three, girl, it's plain to see
That you're the only one for me, and
Four, repeat steps one through three
Five, make you fall in love with me
If ever I believe my work is done
Then I start back at one
Say farewell to the dark of night, I see the coming of the sun
I feel like a little child whose life has just begun
You came and breathed new life into this lonely heart of mine
You threw out the lifeline just in the nick of time
One, you're like a dream come true
Two, just wanna be with you
Three, girl, it's plain to see
That you're the only one for me, and
Four, repeat steps one through three
Five, make you fall in love with me
If ever I believe my work is done
Then I start back at one
Dear Global22707686258,
Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.
We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.
Your positive comments will be shared with the entire team and keep us all motivated to continue delivering our best.
Thank you once again for choosing to stay with us. We hope to welcome you back again soon.
STAY SMART with us !
Best regards,
Holiday Inn Express Kota Kinabalu City Centre Team
Here's a review for Holiday Inn:
"Great experience at Holiday Inn! The staff was incredibly friendly and accommodating. The room was spacious, clean, and comfortable. The amenities were top-notch, especially location was convenient, with easy access to nearby attractions and restaurants. Overall, a fantastic stay and I would definitely recommend it to others."
Dear FrequentFlier710006,
Thank you for your review following your recent experience at Holiday Inn Express Kota Kinabalu City Centre.
We are thrilled to hear that you had a memorable time with us and that our team was able to attend to you on your needs.
Your positive comments will be shared with the entire team and keep us all motivated to continue delivering our best.
Thank you once again for choosing to stay with us. We hope to welcome you back again soon.
STAY SMART with us !
Best regards,
Holiday Inn Express Kota Kinabalu City Centre Team
