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PCzns
Penang Island, Malaysia

Worth a stay

4.0 of 5 bubblesReviewed 20 Aug 2023
The hotel was good and the staff friendly. I do think, however, that thr breakfast menu could be improved. As a westerner, I did not really fine the selection suited me while it was fully enjoyed by my Asian ralatives.
Date of stay: August 2023
Room Tip: Be sure to find out any extra costs for orders at breakfast,
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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4 - 9 of 642 reviews
Reviewed 30 December 2019

Room: Decent enough for a short trip. Affordable and worth the price
Location: in city center. Walking distance to Suria Sabah Mall and Philippine Market
Customer Service: Staff very helpful and friendly

Date of stay: May 2019
Trip type: Travelled on business
1  Thank SeriYusuf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2019 via mobile

Well nice clean room
Harga berpatutan
Dekat dgn shopping mall dan restaurant
Nice view outside window
Friendly staff hotel
N hard to get hotel parking
Well other than that ok
Mmmmmmm
Idk what to say lol

Date of stay: December 2019
Trip type: Travelled as a couple
Thank harleycute1985
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2019

Overall hotel needs some reburshing, toilets are mouldy. When u walked into the bedroom, it stinks from mold. Walk into the 4th floor buffet breakfast, it does not smell like breakfast, but mold from the air conditioning. I brought some air freshener that solved some of the smell in the room.

Do bring ear plugs too if you are a light sleeper like me. Traffic noise is loud and people walking along corridor can also be heard very clearly.

Worst thing is, the bed frames have mold on them. The pillow cases smell like that have not been changed for a long time. You cannot be lying side ways to sleep as the smelly cases can just keep u awake.

Location is convenient and that's the only plus. The lobby looks pleasant and nice, but other areas are just worn down. It is a place for a simple stay if you don't mind the mold and smell.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank HwartZy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2019

No doubt, it is a strategic location: Next to Suria Sabah Mall, Gaya Street was some walks away, and also Jesselton Point. Many restaurants nearby.

The room has the "old fashion room" odor. Nevertheless, the bed was comfortable and the shower heater works fine.

Downside, is the parking. Parking are available but it is not under the hotel but it is under DBKK (Kota Kinabalu City Hall - Dewan Bandaraya Kota Kinabalu. Which means if you park at the allocated parking (with the colored numbers on it), you have to present the DBKK parking coupons on your car dashboard.

*Parking Info Outside of the Hotel (With colored numbers)
Monday to Friday - 8am to 5pm
Saturday - 8am - 1pm
Sunday & Public Holidays - Free
*must present coupon parking on dashboard or else you'll be fine

Green : RM0.55/hour
Yellow: RM0.55/30mins

parking are very limited. they provide a basement parking too but it is pricey RM15/night.

All types of heavy odor fruits are prohibited.

Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
Thank Otosinonet D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 September 2019

I stayed for 4 nights in Sep19 and the experience was good.

Positives: (1) good location, walking distance from the seaside, eating/drinking places and shopping, (2) friendly staff who were keen to serve, (3) the whole hotel is smoke-free, (4) wifi works well throughout the whole hotel, (5) hot water for bath was quick and hot, (6) the lifts came quickly, (7) bed and bathroom were clean

Negatives: (1) while the beds and room was clean, there were much dust in the cupboard where the power switchboard was, (2) the TV was old and the picture quality is poor, (3) the room looks tired and could do with a refresh, (4) the food at the cafeteria is edible but can be vastly improved - the coffee was fairly tasteless.

Overall: recommended for stay as the price and location makes it attractive.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
1  Thank chewkimsoon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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