I stayed for 4 nights in Sep19 and the experience was good.

Positives: (1) good location, walking distance from the seaside, eating/drinking places and shopping, (2) friendly staff who were keen to serve, (3) the whole hotel is smoke-free, (4) wifi works well throughout the whole hotel, (5) hot water for bath was quick and hot, (6) the lifts came quickly, (7) bed and bathroom were clean

Negatives: (1) while the beds and room was clean, there were much dust in the cupboard where the power switchboard was, (2) the TV was old and the picture quality is poor, (3) the room looks tired and could do with a refresh, (4) the food at the cafeteria is edible but can be vastly improved - the coffee was fairly tasteless.

Overall: recommended for stay as the price and location makes it attractive.

Had been stayed for 2 nights.
Although I'm a frequent traveller, and my couple was a Guess Service Assistant at the local hotel, but we never experienced:

1. Parking fare RM15 per night for hotel guess. We had been charged for RM30 (for 2 nights) even we are a hotel guess. And according to Duty Manager on duty that Checked In us on 06 August 2019.
Then after had been asked for this, SHE started to make a comparison with other hotel (Cititel Express) which is I am regular guess over the mentioned hotel too. But what she explained is totally a lie.
Even parking are paid, but it still based on first come first serve.

2. The Hotel rule quite unfriendly and sounds rude to hotel guess.
Hotel guess had been warned for not to break rules; i.e:
- No durians, or else fine RM500.
- No smoking inside room, or else fine RM500.
- Not to waste breakfast, or else fine RM50.

The management should improve their courtesy in order to make them better or else hotel guess will never come back again and became "the 1st and last" visit.

This hotel located pretty close to the harbour and Suria shopping mall. We had a room with sea view facing to the few Islands just outside KK city. For those who like beach activities, this place is recommended to fill up your holidays. The room conditions was not very satisfying and a little worn out and old. Staff were friendly. No swimming pool but you dont need to walk far to find place to eat. 24 hours store just at the lobby of the hotel.