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P. L. Yim
Singapore, Singapore

Dirty filthy rooms, run down hotel

1.0 of 5 bubblesReviewed 2 Sept 2018via mobile
If you like filthy bathrooms and cockroaches in your room, this is the place for you.

Common areas like corridors had torn carpets and smelled of cigarette smoke.

We checked in to a foul smelling room, furnished with scratched furniture, and when it came to shower time, to our horror- the bathroom was not cleaned after the previous occupants checked out( See photo attached)

We promptly changed to another room - there were no apologies forthcoming.

The bathroom walls are stained with scum and dirt. The toilet roll looked like it fell into the bowl and then dried out for us to use-all crinkled and disgusting.
Taps were filthy.
Toiletries are only sufficient for one occupant

I woke up in the middle of the night - and found baby cockroaches crawling all over the dressing table!

I have stayed in even more budget hotels, but never so badly maintained. They were small but clean. This place is not.

Utterly disappointing and not fit to live in.
Avoid at all costs.
Date of stay: September 2018
Trip type: Travelled as a couple
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21 - 26 of 642 reviews
Reviewed 31 August 2018 via mobile

Looking for something classic environment pretty much relax and their food especially set lunch not only reasonable price instead yummy too. Have a try sure you've love it.
Hotel Gaya Centre located central in kk city and easy access to any outlets nearby.

Cheers!

Date of stay: August 2018
Trip type: Travelled with friends
2  Thank BIJR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2018

Close to malls and food outlets. Staff are very helpful and polite. Has a tour booking agency within the hotel.
Though cleanliness could be improved and choices for breakfast can go up a couple of notches

Room tip: good location
Date of stay: June 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank rohanf529
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 April 2018

stayed in a standard room for 3 nights on a group tour. Room was clean and cozy. housekeeping done daily. very friendly service, no question ask when we wanted additional room key. only one setback, room key keep deactivating and we had to go down to the reception twice to activate it again. small hassle but no big deal. breakfast for all 3 days was basically the same. a few varieties, congee, noodles, western, salad, fruits, pastries, bread. adequate for the price we paid. since I am a small eater, no complaints. There is a karaoke lounge at the lobby, to chill. the Sunday market is walking distance, so is a shopping mall. when we had late nights, we bought lots of snacks and alcohol from the supermarket and brough back to our rooms. We will return for our next visit. no doubt.

Room tip: higher floors if you prefer to see seaview
Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank darleen_h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2018

The location is awesome. It's in downtown Sabah. Shopping mall, restaurants, the post office, the Phillipines market,travel agencies Jesselton Harbour are all in walking
distance. The Suria Sabah Mall across the road, the waterfront across the other side. A short 5 min walk to Signal Hill and Gaya 'walking' Street.
Stayed at Gaya Centre for 5 days and all I can say is that it we got more than our money's worth. On arrival the hotel looked excellent, check in smooth and we were given an upgrade to a room with a panoramic sea view. Do remember to ask for higher floor. Just ignore the previous reviews about worn out carpet in lift lobby area. The room was clean and complete with the basic necessities. The room itself was comfortable however the windows were thin and we were sometimes disturbed by traffic noise outside, particularly people on motorcycles with obnoxiously loud exhausts in the night!
The staff are all friendly and accommodating. The breakfast spread has enough choices for non-locals like us. They have charged MYR15 for the breakfast of my 11 year son which we found very reasonable. They have prepared separate strict vegetarian food (without egg, onion and garlic) for us which we appreciated very much. We have not received this kind of close attention in breakfast table in any other 3 or 4 star hotel in Malyasis. Exellent service !!!!
Check in at 3pm need to be improved. However, we were allowed to check-in early and provided us two extra pillows, iron, hair drier, safety-box and universal adaptor. They also require RM100 deposit upon check-in. There is no cloakroom but you can leave your baggage at the reception with tag. We mostly travelled by taxi and found taxi was available during late hour in front of the hotel.
Highly recommended.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank Republic_Of_Travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2018 via mobile

Budget hotel with basic amenities and best location for us. We have been staying at this hotel whenever we are at KK.

Pros: between Suriah Sabah Mall and Wisma Merdeka Mall, just across our favorite resto Upperstar, room upgraded to de luxe with sea view, express checkout, breakfast is basic but not too much expected for its room rate (complimentary), with welcome drink, beside several restos and with 24 hr convenience store, email inquiries replied quickly, airport transfer can be requested for RM30 for 2 persons, breakfast area with sea view, with vendo machine for cold drinks

Cons: wifi in the room very poor, breakfast buffet items not refilled quickly

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank Condise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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