I rarely write reviews on hotel but i must voice out my frustration on my stay with this hotel. I was given a second floor room with window and on the midnight 1-2 am, there was people laughing, shouting and talking from the outside. I was unable to sleep for the whole night due to the loud and clear noise leaked from the outside. I guess this was due to the poorly constructed window and low quality of window material. Besides, the bed was so squeaky, i couldnt move to avoid disturbance to my sleepy and tired partner. I was really upset with the stay. No more cititel for me!!

THE HOTEL DESCRIPTIONS;
Hotel name : Cititel Express Kota Kinabalu
Date check in : January 28, 2019 (Monday)
Date check out : January 29, 2019 (Tuesday)
Duration stay : 02 Days & 01 Night.
Room number : 219.
Room rate : MYR180.00 (excluded breakfast).
Remarks : 1st stay experience in this property.The receptionist is friendly and helpful.
Nice guest floor decoration.

REVIEW ABOUT THIS HOTEL.
* The room decoration is simple but nice.
* Nice bathroom design,
* But no closet,
* No iron and ironing board.
* No fridge.
* Nice city view.
* Strategic location.

THIS HOTEL IS GOOD TO RECOMMEND FOR?
* Solo traveler : Yes
* Leisure guest : Yes
* Business guest : Yes.
* Disabled guest : Yes.
* Family with child's and friends : Yes
* Meeting or seminars : No.
* Wedding or big events : No.
* Group or delegates : Yes.
............................

I was at this hotel at the end of 2018 for work. The location is very good, very central to airport, to my branch office, to shopping, to food.

I got the windowless room because I didn't expect to need a window. Ended up in the middle of the corridor for the room. It was quite noisy in the middle of the night with the lifts dinging and children screaming. But that was just the first night when I was too tired to be bothered. But the noise bothered my room mate.

We did not get breakfast at the hotel as food is plentiful all around. Average spend excluding drinks is less than RM5. I would say that's cheap. Average lunch is RM10. Average dinner is RM20~30.

The toilet is alright, nothing special. Water pressure at the shower is good. And the water is hot.

I requested for late check out and it cost us RM20 per hour after the stated check out time of 12noon.

Didn't get the chance to check out other facilities provided by the hotel.